Longcheng International Hotel

Longcheng International Hotel Reviews

Longcheng International Hotel

No.2 Bingzhou North Road, Yingze District, Taiyuan, Shanxi, 030001, ChinaView Hotel Details
Longcheng International Hotel
Longcheng International HotelLongcheng International HotelLongcheng International Hotel
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Longcheng International Hotel Guest Reviews

4.7/5
Outstanding
887 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(887)
Positive reviews(864)
Reviews with photos/video(131)
Delicious breakfast(109)
Easy to get around(65)
Friendly front desk staff(50)
Convenient parking(27)
Located downtown(18)
Loved the night views(17)
Delicious buffet(12)
Tasty restaurant(11)
Negative reviews(23)
Kock Ooi
Business Family Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Excellent friendly service. Very clean and spacious room. Located at a very convenient area.
Response from Property: 尊敬的賓客:您好,在我們的旅途中,其實很多時候不在於風景多美多壯觀,而是在於遇見了誰,被誰所温暖;山西龍城國際飯店便是那時刻願意温暖您的存在,我們願意為您的每一次選擇全力以赴,我們信奉賓客就是家人,所以不管您是在入住期間還是離店以後,衹要您有需要,我們就會把滿滿的貼心和温暖送給您,不管您走到哪裡,我們永遠在心裏默默的為您祝福,祝您一切安好。
Guest User
Business Standard Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Our stay was amazing, the hotel location is handy, breakfast was excellent. The hotel room is sunny, clean and spacious. Very high quality of services. Big thank you to all hotel staff, highly recommended to others.
Response from Property: 尊敬的賓客:您好,不期而至的驚喜最令人歡心,非常感謝您毫不吝嗇的給我們讚揚及用心點評,可見您是多麼細心生活的人。用最貼心的服務,驅走您和家人的疲憊,換來您的肯定,我們心裏是滿滿的感動。我們會繼續努力,時時刻刻關懷着您,惦念着您,等候您和家人的光臨,祝願您及家人幸福平安!
Cky
Business Double Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Everything about this hotel is great, the price matches the room and the bed is so big. Very clean, top notch service.
Response from Property: 尊敬的貴賓:您好,非常感謝您給予我們的高度評價,我們一直秉承“清新、親情、舒適”的服務理念,讓山西龍城國際飯店努力成為您在太原的“家”。飯店客房提供多種特色服務:各式睡枕(頸椎枕、記憶枕、決明子枕、熏衣草枕)、嬰兒床、免費擦鞋等服務、讓您入睡、出行更加完美;五層游泳館免費游泳,為您清除夏日的炎熱;三層龍城軒精品徽粵菜、新派湘菜、川菜,高檔海鮮、精選食材,口味正宗,讓您脣齒留香。感謝您知音慧選,龍城人期待您的再次光臨!
Guest User
Business Single Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I booked this hotel because I didn't buy a ticket to go back on the 7th. From the moment I entered the lobby, someone guided me to check in. It felt very friendly. The front desk clerk who checked in was very nice and thoughtfully put a protective cover on his ID card. The cleaning lady is also very polite and attentive to every service step! The room is clean and tidy, the facilities are good, and small snacks and fruits are thoughtfully provided! I will recommend this hotel to my friends!
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guests: Hello! Your comments caught my eye and I felt inexplicably moved. Because of understanding, encouragement, and support, we will definitely get better and better. From the moment you walk into the lobby, a smile and a greeting already express the enthusiasm and thoughtfulness of Longcheng people. Satisfaction is only our starting point, surprise and emotion are the direction we have been looking for. On the road to pursuing dreams, because of you, I believe that the tomorrow of Longcheng International Hotel will be even better. There are so many thanks, it seems that I can’t express them in words at this moment. Thousands of words can be combined into one sentence. Looking forward to our next appointment, see you there.
Hudu33
Business Double Room
Stayed in Aug 2024
Solo travelers
42 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I stayed here for two nights to run the Taiyuan Marathon, one kilometer away from the train station. Next to May Day Square, there are places to eat around. Breakfast was also good. Food was also given as a gift.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guests: Hello! Precisely because the years are long, there are countless reasons for love and expectation. Just because the years are long, waiting and pursuit are more meaningful. Longcheng International Hotel will happily look forward to your stay again. I wish you a happy life!
Guest User
Business Double Room
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room facilities are new, clean and tidy, and the front desk service is warm. The hotel's breakfast buffet has a lot of Shanxi specialty snacks, which are delicious and great! The hotel is very close to Yingze Park. The hotel is close to the starting point of the Taiyuan Marathon, which is convenient!
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guests: Hello! We are very happy to see your review. From the moment you walk into the lobby, a smile and a greeting express our enthusiasm and thoughtfulness. We are very pleased to be able to bring you a satisfactory stay experience. Your satisfaction is also our ultimate goal. We'll always be there! Looking forward to seeing you again.
Christinalvxingdaren
Business Single Room
Stayed in Aug 2024
Business travelers
400 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Thank you for the free upgrade to a view room The location is pretty good, and it's convenient to go to various attractions. Hotel breakfast is average… Facilities: The swimming pool is outsourced, but there is no gym... Hygiene: clean Environment: Old star hotel, but it doesn’t matter if it doesn’t have a swimming pool and is four or five stars... Service: Good service attitude
Original TextTranslated by Google
6/9
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear distinguished guest, hello! There is a kind of encounter, without invitation, but with a clear understanding. Longcheng International Hotel meets you unexpectedly. It is committed to creating a first-class environment, neighborly service, and comfortable space for guests. It will always create value-for-money services for guests, allowing you to stay here. Really feel like "home". Hotel leaders strictly require service quality and conduct training from time to time. At the same time, guests enjoy some free value-added services: welcome refreshments, welcome fruits, swimming fitness, turndown service, independent WIFI, parking, etc., as well as our hotel's humanized facilities and equipment and considerate service will make guests feel comfortable and warm during their stay. I hope that every time you stay at Longcheng International Hotel, you will have an unforgettable stay experience.
Guest User
Business Standard Room
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Aug 20, 2024
Facilities: Old! The air conditioner is barely cool when I go in and out! You can't even call it a hotel! The plugboard doesn't work at all! Don’t look at how many there are! One is available! Double room! A plugboard! Whose phone should I charge? restroom! Do you have a set of shampoo and shower gel? A bath? And there’s that damn sensor night light! After a while it lights up again! After a while it went out again! It’s 7.15, the Ghost Festival! Are you here to scare people? Hygiene: Very average, there is a smell when you get out of the elevator! Environment: Very average Service: Poor! Ask for a bag! Oh my god‼ ️Come with a stinky expression
Original TextTranslated by Google
Response from Property: 尊敬的郝先生:非常遺憾看到此條差評。飯店空調配置是按面積核定,房間温度保持在23℃--25℃最為適宜。床頭插座除正常五孔以外還配有雙USB插頭和1拖3充電線,足夠滿足賓客充電需求。衞生間洗漱用品我們不限量供應,如有需求馬上送到,近日將更新大瓶裝。感應夜燈屬於酒店個性化設備,確保住客夜間起夜安全。我們真誠的希望賓客在住期間有任何需求能夠及時告知,清楚哪些服務細節存在不足,給予改正機會。酒店經營理念是賓客至上、服務制勝、我們始終站在客人的角度,提供各類人性化設施設備,目的是為廣大賓客提供舒適、温馨、貼心的親情化服務,隨時恭候您再次光臨體驗!
Xiaoxiaocao(laozhao)
Business Standard Room
Stayed in Jul 2024
Other
165 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel service is warm and the environment is very good. The room has a view. The underground parking lot is convenient. The breakfast is rich and colorful. The surroundings are convenient. They even gave me a birthday cake🎂.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guest: Hello! Precisely because the years are long, there are countless reasons for love and expectation. Just because the years are long, waiting and pursuit are more meaningful. Longcheng International Hotel will happily look forward to your stay again. I wish you a happy life!
Guest User
Business Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The customer service is very considerate. The hotel facilities are good. The upper floors are quieter.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear Dragon City VIPs, hello! Thank you for your perfect review. A perfect score is just the starting point, surprise and touching are the goals. We are very happy to see your comments. The hotel will continue to maintain and continuously improve service levels to bring guests a more warm stay experience. Looking forward to your visit again.
Guest User
Business Standard Room (With view)
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room was quiet and hygienic, the service staff were proactive and courteous, especially the breakfast had a wide variety of varieties, and the restaurant service was warm, friendly, responsible and proactive, which left a deep and good impression on me.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear Dragon City VIPs, hello! Thousands of words can be condensed into one sentence. Thank you for choosing Longcheng International Hotel among the many hotels. Thank you for your careful discovery and sharing. During your stay, we will do our best to provide you with a better stay experience! Simple love is the longest lasting, ordinary companionship is the most peaceful, and people who understand you are the warmest. For you, we will continue to surpass and improve, and look forward to the next beautiful encounter with you.
Guest User
Business Single Room
Stayed in Jul 2024
Family
12 review
4.0/5
Very Good
Posted on Aug 18, 2024
The environment is average, everything else is fine, including meals (breakfast) and accommodation. The hotel is not sophisticated. The service is quite attentive.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guests: Hello, we deeply regret that we were unable to bring you a perfect stay experience this time. Although Dragon City opened in 2005, the guest room facilities have been renovated in 2019 according to five-star hotel standards. The hotel's business philosophy is that guests come first and service wins. We always stand from the guest's perspective and provide various humanized facilities and equipment, with the aim of providing comfortable, warm, considerate and family-friendly services to our guests. We hope that every guest who chooses Longcheng will be happy and leave satisfied. We look forward to welcoming you again at any time!
Langzifengxing
Business Standard Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The service in the hotel is very warm and the management is very formal. The waiter at the door took the initiative to bring the luggage to the room. At breakfast, the waiter also took the initiative to hand over the plate and helped with the dishes. He was so enthusiastic.
Original TextTranslated by Google
Response from Property: [The core landmark of Wuyi Square, check in at Shouyi Gate] Dear guests: Hello! Thank you for your perfect review. A perfect score is just the starting point, surprise and touching are the goals. We are very happy to see your comments. The hotel will continue to maintain and continuously improve service levels to bring guests a more warm stay experience. Looking forward to your visit again.
Guest User
Business Family Room
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Nice hotel stay. However, I want to complain about this meal! Went for dinner in the evening. A discount of 20 yuan per person brings the price down to 88 yuan. There is barbecue, drinks, hot dishes, cooked noodles, etc. When it comes to barbecue, it's just a grilled dragon fish, with bones and flesh attached. Speaking of hot dishes, no hot dish can make people even slightly satisfied. It said mutton soup, but it said mutton soup, but there was no mutton soup. It only asked you to order mutton soup, and you ordered a little mutton soup and a bunch of vermicelli. Okay, I'll put less vermicelli next time, but it works. There is only a small amount of haggis in a bowl of soup, and the haggis is so fat that it makes people sigh. Eat a cake. There are only one or two varieties of ready-made cakes. If you eat one at random, it will be tasteless. Finally? ! There is a small hot pot, let's cook some vegetables and eat them. The enoki mushrooms are a bit dry. By the way, the drinks are all bottled and freshly squeezed? No. I will never eat in this hotel again in my life. In the morning, I went to have breakfast without any expectations and visit the old place. Ah! Much better than last night, a little richer. The hot dishes are steaming hot. A little bit of expectation. There are also more types of cakes, which are pretty good. As a result, I ate so much that I always wondered if I forgot to add salt, including cold dishes. I lost my appetite at noon. What’s funny is that there is coffee in the evening and only milk and soy milk in the morning
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to discover problems in our work in a timely manner and gain opportunities for correction and progress. We will work hard to improve the food issues you raised. Thank you very much for your pertinent and sincere evaluation. We look forward to your stay again and wish you a happy life!
Xiaobeijingsunquan
Business Double Room
Stayed in Oct 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very satisfied with the stay. In front of Wuyi Square, the transportation is convenient, the location is suitable, and it is relatively clean. The bed, pillows and quilts are very comfortable, more comfortable than most international brand chains. The bathroom sink has good reviews and is very spacious. The room is in the style of a traditional hotel. It is good except that there is no refrigerator. However, the window leaks a little and the sound insulation is a flaw of an old hotel. The concierge service was very comfortable and attentive, and the fruits and small cakes given on the night of check-in were delicious. If I have the chance to come to Taiyuan again, I will stay here again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you for your sincere sharing. The windows of hotel guest rooms are tightly sealed, so please rest assured of the room temperature. After careful investigation, the problem you reported is caused by the window not being closed tightly. During your stay, we will do our best to provide you with a better stay experience! Simple love is the longest lasting, ordinary companionship is the most peaceful, and people who understand you are the warmest. For you, we will continue to surpass and improve, and look forward to the next beautiful encounter with you.