To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(2394)
Positive reviews(2358)
Reviews with photos/video(355)
Delicious breakfast(148)
Easy to get around(108)
Friendly front desk staff(64)
Located downtown(30)
Loved the night views(19)
Tasty restaurant(13)
Has rooms for families(11)
Negative reviews(36)
Mr See
Superior Queen Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Room are nice, staff very helpful without request for room deposit due to oversea service charge are required.
Response from Property: Thank you for your recognition and five-star review of Shanxi World Trade hotel! You are the same as the breeze and the moon, you are a treasure in the world, looking forward to your next visit~
Guest User
Deluxe Queen Suite
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 6, 2024
Very nice and clean hotel, staff friendly and helpful when needed.. Location was really good near big malls (Wanda) and some cultural sites..
Response from Property: Thank you for staying with us and we look forward to your next visit
JD Binsinger
Superior Panoramic Double Room
Stayed in Apr 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on May 11, 2024
Excellent front desk, very helpful even in english. The hotel is very clean and well maintained. The facilities are up to the standard of a chinese 5 star hotel. Pleasant stay.
Response from Property: Time is like water, always speechless, happy is a blessing, meeting you is a kind of luck, looking forward to your next visit, to witness the growth of world trade hotel shanxi.
\(^^)/
Superior Queen Room
Stayed in Jul 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Aug 21, 2024
No smell,
Clean room,
Comfortable Air-conditioned
etc...
Response from Property: Thank you for your recognition and five-star review of Shanxi World Trade hotel! You are the same as the breeze and the moon, you are a treasure in the world, looking forward to your next visit~
AMIT Kumar
Superior Deluxe Room - With View (Double Bed)
Stayed in Dec 2023
Business travelers
6 review
3.2/5
Posted on Feb 2, 2024
Centrally located but it’s an old property with not very friendly for foreign business travelers
Response from Property: Thank you for your valuable comments,We are deeply sorry for the poor stay experience.We will contunue to strengthen the service skills and ralated processes for our employees to provide better services for guests.We sincerely look forward to your return.
J
Superior Deluxe Room - With View (Double Bed)
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 30, 2023
Excellent hotel and staff. However a nice friendly, bar to relax in after a day exploring would have been appreciated.
Response from Property: Thank you very much for your praise,At the same time ,I look forward to your return,I wish you a happy life and smooth work。
suixin
Superior Deluxe Room - With View (Double Bed)
Stayed in Jan 2025
Business travelers
127 review
5.0/5
Outstanding
Posted on Feb 10, 2025
设施:OK
环境:OK
服务:OK
Response from Property: 【柳巷商圈】【督軍府】【智能小度】尊敬的貴賓,感謝您選擇入住山西國貿大飯店並分享您的入住感受。很開心能為您帶去滿意的服務體驗。有了您的鼓勵和支持,相信我們會做得更好,也期待着您的再次光臨!祝 生活愉快!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Nov 7, 2024
环境:ok
服务:ok
设施:ok
卫生:ok
Response from Property: 【住宿免費停車】【早餐豐富多樣】【緊鄰食品步行街】尊敬的賓客您好!一看您就是愛生活,享受生活的小主,能為您提供一個滿意的住宿體驗!是我們的榮幸,真誠期待您的再次到來!祝您在這個社會節奏很快的生活裏慢下來享受生活!
ArnaudL
Deluxe Family Suite
Stayed in Aug 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Sep 28, 2023
Very comfortable hotel, rooms are big and the beds are great. Nice view on top floors
Response from Property: Thank you very much for your praise,At the same time ,I look forward to your return,I wish you a happy life and smooth work。
Guest User
Superior Panoramic Double Room
Stayed in Jan 2025
Business travelers
149 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Very good experience, the girl at the front desk is warm and thoughtful, there is free parking space for driving, there are welcome fruits in the room, and there is a food delivery robot, you can rest assured to choose.
Original TextTranslated by Google
Response from Property: 【緊鄰食品步行街】【緊鄰網紅打卡地-鐘樓街】【多種枕頭可供選擇】【首日贈歡迎水果一份】親愛的客官,對國貿人來説您不僅僅是客人,更是至交好友,我們的每一次相遇都是久別重逢,我們更希望您能在我們這裏感受到鄰里般的温暖。很感謝您對我們努力的肯定及好評,希望您以後多多來串門哦!
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The hotel is in a good location and convenient for travel.
The room is small, but it is OK for one person. The hardware in the hotel room is relatively ordinary.
The room has a Xiaodu voice control system, but the TV is relatively backward.
The hotel price is cheap among five-star hotels.
The breakfast is good. Although it is not rich, it tastes good.
The service is in place.
The rooms are all on high floors and overlook the city of Taiyuan.
Original TextTranslated by Google
Response from Property: [Smart Xiaodu] [Night view of Fenhe River] [Close to the Food Pedestrian Street] Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Shanxi World Trade Hotel will be the warmest one in your memory.
Daxinxinxinxin
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
20 review
3.8/5
Good
Posted on Feb 9, 2025
The overall environment is OK, but there is a foreign object under the pillow on the bed, which looks a bit uncomfortable, like something in the nose 😂, and the sanitary environment may need to be further improved. The room is quite quiet and spacious, much larger than the room in Shanxi Hotel. The breakfast is rich, but the taste and variety are still worse than those in Shanxi Hotel. In addition, I had a meal in the restaurant of Guomao Hotel and bought a group purchase voucher. The food in the restaurant is still remarkable and worth a try.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for staying at Shanxi World Trade Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude and related processes of the service staff and strive to provide every guest with better service. I believe that under the supervision and witness of the family, Shanxi World Trade Hotel will get better and better. Sincerely welcome you to come again!
Quantummech
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
18 review
4.1/5
Very Good
Posted on Feb 16, 2025
The overall price/performance ratio of the hotel is good, but it is a bit old. The decoration time in the information is not reliable, it should be the renovation time, and the overall style looks like it was 10 years ago. But the hygiene is OK, there is a bathtub, and everything you need.
Original TextTranslated by Google
Response from Property: Thank you for choosing Shanxi World Trade Hotel as your accommodation during this trip and sharing your stay experience with us. We are deeply sorry for the poor experience you have had during this stay! We will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to seeing you, your family and friends again.
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel has a very good geographical environment, and it is very convenient to go out. Next to it is the Governor's Mansion and the commercial pedestrian street. The service attitude is very good, the cleaning is very timely every day, and the sleep aids are delivered, which are very effective. The breakfast is very good, with many varieties, including Chinese and Western food. If you eat well in the morning, you don't need to eat all day, and you can go out and play well. Next time I come, I will choose here again. Everyone should tell the front desk in advance to choose a room with a view.
Original TextTranslated by Google
Response from Property: [Close to the Food Pedestrian Street] [Close to the Internet celebrity check-in spot-Bell Tower Street] [A variety of pillows to choose from] May your life be as joyful as poetry. When I turn around, you are still here. It's great. The people of Guomao are grateful for you!
Aiwande80hou
Superior Deluxe Room - With View (2 Beds)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Facilities: The room is equipped with a humidifier and Xiaodu Xiaodu, the whole house is intelligent, the bathtub and shower water flow are relatively large, very good!
Hygiene: The house is clean and tidy, the room is cleaned in time every day, the toiletries are complete, and the mineral water is fully replenished👍
Environment: The hotel is very conveniently located, next to the Shanxi Merchants Museum, and a few minutes' walk from Food Street, Bell Tower Street, Causeway Bay, and Liuxiang. It can also be reached by cycling in ten minutes from Wanda Plaza and 20 minutes from Shanxi Museum. You can also see the Fen River in the room.
Service: We arrived at around 7pm on the second day of the Chinese New Year. Parking in the parking lot was very convenient. There were security guards to help guide parking. The waiter who entered the hotel gate was very friendly. He asked me to help him with my luggage. 👍We checked in on the fifth floor of Building B. Miss Guo Yuanxin at the front desk had a great service attitude and gave the children a small gift. She also helped us solve personal problems in time. 👍The breakfast was also very complete. It might be because of the Spring Festival. The children received a small blind box in the morning. On the third night of stay, they received a surprise when they returned to the room (Figure 7). The hotel is really thoughtful. 👍Welcome fruits: There are many kinds and they are very fresh. Shanxi specialty snacks: There are many kinds and they are delicious. Finally, I would like to thank Guo Yuanxin at the front desk and all the staff who have been serving us during our stay. Your service made me feel at home. Thank you and I will stay here again if I have the chance!
Original TextTranslated by Google
6/7
Response from Property: 【Dujunfu】【Smart Xiaodu】【Close to Food Pedestrian Street】Thank you very much for taking the time to share your experience at Shanxi World Trade Hotel. We have received all your objective and fair comments. We are very happy to know that you are satisfied with your stay, especially the recognition and praise for our service. Thank you again for your feedback, and hope that you will continue to pay attention to and support us. We are looking forward to your visit to Shanxi World Trade Hotel again in the near future.