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Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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Would stay again(35)
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Negative reviews(22)
Guest User
Boutique Queen Room
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 13, 2025
We had a lovely stay, the staff was friendly although language was a slight problem. Very clean and a good breakfast.
Response from Property: 尊敬的賓客,感謝您選擇貴州峯潤喀斯特酒店(甲秀樓青雲市集店);並對我們的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來優質的體驗。⭐酒店位於甲秀樓、河濱公園、青雲市集、貴陽火車站等中心商圈,河濱公園地鐵站旁,貴州電視台院內,很好找哦!距離河濱公園鐵站A口僅550米,步行衹需7分鐘即可到達。酒店內每個房間我們都精心打掃,做到每客一換。還有我們工作人員貼心到位的服務都是為了讓您可以在貴陽感受到家的温暖,希望給旅途的您帶來愉悦的心情。祝您身體健康,工作順利哦~✨
Guest User
Boutique Queen Room
Stayed in Nov 2022
Couples
8 review
4.0/5
Very Good
Posted on Jan 10, 2023
A bit outdated style but totally fine hotel, location is good.
Response from Property: Dear guests! Thank you very much for your stay and comments. It is the constant care and supervision of guests like you that can enable us to continuously find problems in our work, correct and make progress. From your comments, we are sorry to see that this stay failed to meet your expectations. We will strive to make continuous progress and strive to give you a better experience next time. I hope we can get your five points of praise next time
Guest User
Boutique Twin Room
Stayed in Mar 2024
Family
2 review
3.2/5
Posted on Apr 4, 2024
Good things:
1. The room is big
2. The front desk clerk is polite
3. The bed in the twin room is 1.37 meters (although it doesn’t feel that big)
4.The hotel is close to Qingyun Market
5. Quiet
6. The front desk clerk gave us an extra breakfast for our children (our room originally only included two breakfasts)
7. You can cancel your reservation before 18:00
8. The water pressure is high enough
The bad:
1. The air conditioner is not cold! The air conditioner is not cold! The air conditioner is not cold!
2. When I reported to the front desk that the air conditioner was not cold, the front desk clerk said that it would cool down in a few days... (The problem is that I only stayed for one or two days, what happens after a few days has nothing to do with us!)
3. The strange thing is that the air conditioners in the lobby and corridors are cold, but only the rooms are very hot!
4. When the outdoor temperature is over 20 degrees, the room temperature is estimated to be over 30 degrees.
5. Although the hotel sent an electric fan, we still sweated all the time and didn't sleep well the whole night! It turned out that we booked for two days, and finally had to check out early.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您詳細列出了在我們酒店的體驗。對於您提到的諸多優點,我們深感欣慰。房間大、前台服務禮貌、靠近青雲市集、安靜、水壓大等都是我們一直努力保持的方面,也很開心我們為您孩子多送了一份早餐以及提供了 18:00 前可取消訂房的便利。 然而,對於空調的問題,我們真的非常抱歉。收到反饋後已立刻對空調系統進行全面檢查和維修,確保類似情況不再發生。前台服務員的回覆確實不妥,我們會加強培訓,讓他們能更積極有效地處理客人的問題。給您帶來如此不好的住宿體驗,我們真的很愧疚,也理解您提前退房的決定。我們會不斷改進和提升我們的服務質量,期待您未來能再給我們一次機會,讓您看到我們的改變和進步。再次對您表示深深的歉意。
Guest User
Boutique Twin Room
Stayed in Feb 2024
Business travelers
10 review
4.5/5
Great
Posted on Mar 19, 2024
The room is just big! Very spacious, highly praised. The decoration is standard, standard business hotel, but the bathroom materials are average, especially the faucet hardware is relatively cheap. The desk is large, but the location of the socket is very poor.
The location of the hotel is very good, next to the subway station, downstairs is the original Qingyun Road Night Market, now fully upgraded, the cyberpunk style is super awesome, full of delicious food!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Guizhou Fengrun Karst Hotel (Jiaxiu Building Qingyun Market Branch); and for your support and recognition in all aspects. Everything we do is to bring a high-quality experience to every guest. ⭐The hotel is located in the central business districts such as Jiaxiu Building, Hebin Park, Qingyun Market, Guiyang Railway Station, next to Hebin Park Metro Station, and in the courtyard of Guizhou TV Station. It is easy to find! It is only 550 meters away from Exit A of Hebin Park Railway Station and can be reached in just 7 minutes on foot. We carefully clean every room in the hotel and change it for each guest. In addition, our staff's attentive service is to make you feel the warmth of home in Guiyang, and hope to bring you a pleasant mood on your journey. I wish you good health and good work~✨
Anonymous User
Comfortable Sleep Spine Care Twin Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Complete facilities, clean and tidy, thoughtful service
Original TextTranslated by Google
Response from Property: 謝謝親親的圖文好評,您的選擇與厚愛,讓我們感到了無比的幸福。我們所想營造的就是讓每一位入住我們酒店的朋友都能享受到這份安逸,感受到如家人般的熱情與關懷,進入酒店就能放下所有的疲憊,愉快的度過一段美好的時光,期盼我們下次再見,我們將繼續保持並不斷提高服務品質,並帶給您更加完美的入住體驗,貴州峯潤喀斯特酒店酒店全體員工衷心期待您的再次光臨!
SANYUESAN
Boutique Twin Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Good location, good service, convenient to everywhere, next to the National Museum and Qingyun Street. It's a pity to stay for one day this time, I should have stayed for a few more days.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that our environment and service have left you with unforgettable wonderful memories after you leave. It is the hotel's pursuit to let every guest have an unforgettable stay experience. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for our hotel and look forward to your next visit
Guest User
Boutique Twin Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Clean and sanitary, good breakfast, quick check-in, good service, located in the city center, convenient transportation, very good
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. Your choice and love make us feel extremely happy. What we want to create is to let every friend who stays in our hotel enjoy this comfort, feel the warmth and care like family, and put down all the fatigue when entering the hotel, and spend a good time happily. We look forward to seeing you next time. We will continue to maintain and continuously improve the quality of service and bring you a more perfect stay experience. All the staff of Guizhou Fengrun Karst Hotel sincerely look forward to your visit again!
Guest User
Boutique Twin Room
Stayed in Jan 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 11, 2024
I drove to Guiyang and asked many hotels but none of them had parking lots. Finally, I found this one. It is in the TV station yard and has parking lots, but parking spaces are tight. Cars parked outside need to leave keys for easy moving.
The location is very convenient. It takes five or six minutes to walk to Qingyun Market and more than ten minutes to Jiaxiu Tower. It is very convenient for tourists who pass through Guiyang and stay for only one night.
The room is spacious and the facilities are a bit old but the hygiene is good. It is worth the price.
It is recommended for friends who drive by themselves. If you don't drive, there are many choices.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. Your choice and love make us feel extremely happy. What we want to create is to let every friend who stays in our hotel enjoy this comfort, feel the warmth and care like family, and put down all the fatigue when entering the hotel, and spend a good time happily. We look forward to seeing you next time. We will continue to maintain and continuously improve the quality of service and bring you a more perfect stay experience. All the staff of Guizhou Fengrun Karst Hotel sincerely look forward to your visit again!
WILLIAM009
Boutique Twin Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The location is very good, about 5 minutes away from Qingyun Road Pedestrian Street and about 15 minutes away from Jiaxiu Tower. Although the room is not newly renovated, it does not look old. The overall quality is very clean and up to standard. The front desk service is very standard and enthusiastic, and the description is detailed and concise, with a four-star style.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. Your choice and love make us feel extremely happy. What we want to create is to let every friend who stays in our hotel enjoy this comfort, feel the warmth and care like family, and put down all the fatigue when entering the hotel, and spend a good time happily. We look forward to seeing you next time. We will continue to maintain and continuously improve the quality of service and bring you a more perfect stay experience. All the staff of Guizhou Fengrun Karst Hotel sincerely look forward to your visit again!
Guest User
Boutique Twin Room
Stayed in Jan 2024
Couples
84 review
4.5/5
Great
Posted on Apr 4, 2024
The room is big enough, but the facilities are old, the service is good, and the location is OK
Original TextTranslated by Google
Response from Property: Thank you for your sincere praise. Although we failed to get your five-point review this time, the hotel is very sad. Every accidental encounter is the beginning of fate. Our hotel cherishes every destined person. It is because of guests like you that the hotel continues to improve and progress. Welcome to stay again.
Wxjxiaojiaozi
Boutique Queen Room
Stayed in Dec 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The hotel is located inside the TV station, the location is really good, the Provincial Museum of Ethnic Minorities is opposite, there are local snacks on the right hand side of the hotel, and a few hundred meters away you can reach the May Fourth Qingyun Market, which is very convenient. The hotel service attitude is also very good, and they took the initiative to upgrade the suite!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that our environment and service have left you with unforgettable wonderful memories after you leave. It is the hotel's pursuit to let every guest have an unforgettable stay experience. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for our hotel and look forward to your next visit
Guest User
Boutique Twin Room
Stayed in Oct 2023
Family
28 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Located in the TV station yard, the environment is quiet and comfortable, and it is a few steps away from Qingyun Market, which is very convenient for shopping and dining, and it is easy to experience the local food characteristics. It is cost-effective and you can walk to Jiaxiu Tower.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. Your choice and love make us feel extremely happy. What we want to create is to let every friend who stays in our hotel enjoy this comfort, feel the warmth and care like family, and put down all the fatigue when entering the hotel, and spend a good time happily. We look forward to seeing you next time. We will continue to maintain and continuously improve the quality of service and bring you a more perfect stay experience. All the staff of Guizhou Fengrun Karst Hotel sincerely look forward to your visit again!
Guest User
Boutique Twin Room
Stayed in Apr 2024
Travel with friends
2 review
1.0/5
Posted on May 6, 2024
I clearly had breakfast but I told my friend that I didn’t include breakfast. How disgusting! How disgusting!
Original TextTranslated by Google
Response from Property: Dear guests, we deeply regret and apologize for your experience during your stay at the hotel. We are very sorry that the staff's negligence in registering the reservation information has caused you trouble. After learning about this matter, the hotel actively dealt with it as soon as possible. We have made a profound summary and strengthened training to avoid similar problems. We will continue to reflect and improve. We welcome and value every feedback from every guest, and regard it as a driving force to spur us forward and guide us in the direction of improvement. We sincerely look forward to your visit again so that we have the opportunity to provide you with a more perfect stay experience! [The hotel is located in the central business districts such as Jiaxiu Tower, Riverside Park, Qingyun Market, Guiyang Railway Station, Caozhuangyuan Street, next to Riverside Park subway station, and in the courtyard of Guizhou TV Station. It is easy to find! It is only 550 meters away from Exit A of Riverside Park Railway Station and only 7 minutes’ walk away.
anny_066
Boutique Twin Room
Stayed in Oct 2023
Couples
16 review
4.0/5
Very Good
Posted on Nov 5, 2023
The room is a bit old, but it is clean. But I have to place a new order to extend my stay, and I have to move my things, which is troublesome for me. I have never done this before, otherwise I will increase the price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that our environment and service have left you with unforgettable wonderful memories after you leave. It is the hotel's pursuit to let every guest have an unforgettable stay experience. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for our hotel and look forward to your next visit
Guest User
City Room - with View (2 beds)
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very close to Qingyun Night Market
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that our environment and service have left you with unforgettable wonderful memories after you leave. It is the hotel's pursuit to let every guest have an unforgettable stay experience. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for our hotel and look forward to your next visit