To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(132)
Positive reviews(122)
Reviews with photos/video(27)
Awesome rooms(32)
Easy to get around(25)
Friendly staff(24)
Large rooms(14)
Strange smell in room(10)
Near shopping area(10)
Convenient for shopping(7)
Comfortable bed(6)
Negative reviews(10)
NekoinSydney
Boutique Room
Stayed in Dec 2024
Couples
8 review
4.7/5
Amazing
Posted on Jan 17, 2025
Overall good experience. The location is excellent as it’s only several minutes walk from Taipei Station. The staff is very helpful, our first room had drain noise, and he helped us to swap to the 2nd room, however, that room had smoky smell, and he managed to move us to the 3rd room. Rooms are clean, however, the mini fridge is very noisy, and the shower head is not adjustable and make the shower a bit difficult. This building has restaurant, offices and 2 different hotels, so the logistics of using the lifts is a bit inconvenient. Overall good value.
Anonymous User
Standard Triple Room
Stayed in Jan 2025
Travel with friends
37 review
1.5/5
Posted on Mar 3, 2025
Staff were unhelpful with requests. Did not like the hotel and location.
Triper L
Four-person Room
Stayed in Dec 2024
Family
12 review
4.2/5
Very Good
Posted on Feb 21, 2025
The hotel is clean
Excellent location
Service above average
Woth for $$
Added value :
Got free beer ~
Guest User
Standard Room No Window
Stayed in Jan 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Good and spacious hotel. Nice location near to the subway easy to find
Guest User
Standard Room No Window
Stayed in Nov 2024
Solo travelers
5 review
3.2/5
Posted on Jan 22, 2025
Short walk from the Taipei Airport Express station. The hotel lobby is located on the 11th floor and rooms were on the 10th. Check in was easy since I arrived past 8pm. Since I was staying for only 1 night, I booked a room without window and regretted it the moment I stepped into the room. The musty and mouldy smell were really bad, and even when I got an air freshener from Watsons, I couldn't stand the smell and couldn't wait to get out the next morning. Good for budget travellers but I wouldn't stay here again.
Q弹
Classical Room
Stayed in Nov 2024
Couples
6 review
4.2/5
Very Good
Posted on Dec 24, 2024
The hotel is conveniently located near Taipei Main Station. It occupies the last two level of the building.
Room is big and spacious and their toilets are all equipped with the bidet. They offer few convenient services such as ordering the popular Taiwan souvenir snacks as well as the popular Fu Hang Soy Milk for breakfast.
There is coffee dispenser as well as washing machine at the lobby aka top most level. There is only 1 washing machine and 1 dryer. Hence do strategise on when to wash your clothes. Each wash/dryer session cost 50 NTD and you can approach the staffs to obtain detergent.
BSTan
Four-person Room
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Great location, very near to Taipei main station and also walkable to ximending. Lots of eateries and shopping areas within the vicinity. Is also easy to take the Taipei metro to visit other place. The hotel is also near the bus station to go yeliu. Overall great hotel, clean and spacious for family of 4.
Traveling With Dani
Classical Room
Stayed in Sep 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Nov 25, 2024
Located near the train station, Hotel Relax I made for a convenient and comfortable stay in Taipei. Unfortunately, I didn't have a window, which does make the atmosphere feel a bit cramped for my liking. The amenities were good and I didn't have any issues with outside noise.
Response from Property: Thank you for choosing Hotel Relax I.It is our motivation to move forward with your comment.We look forward for seeing you again.We wish you all the best.
Anonymous User
Deluxe Room
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Sep 20, 2024
Room is huge. very close to Taipei Main Station. Just exit from Z4 and you will see McDonalds. The hotel is above it.
Response from Property: Thank you for choosing Hotel Relax I.It is our motivation to move forward with your comment.We look forward for seeing you again.We wish you all the best.
N-A
Classical Room
Stayed in Jun 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 4, 2024
• Less than 5-min walk from Taipei Main Station Exit Z4
• Near to a lot of shops and eateries! Including the well-known and delicious halal Chinese restaurant (Chang’s Beef Noodle: just about 7-min walk)
• Available water dispenser (you can refill your water bottle anytime)
• Available washing machine (need to pay NT$50 using NT$10 coin x5) but they gave the detergent for free
• Available dryer (also need to pay NT$50 using NT$10 coin x5)
• Got free upgrade to a bigger room! Thank you! (Probably because we stayed there for 5 nights)
Response from Property: Thank you for choosing Hotel Relax I.It is our motivation to move forward with your comment.We look forward for seeing you again.We wish you all the best.
MattyF
Standard Room No Window
Stayed in Dec 2024
Solo travelers
41 review
4.5/5
Great
Posted on Jan 25, 2025
Good for an inexpensive option not far from the Airport MRT. Plenty of places around it. Clean room, comfortable bed, large shower. The lift is a bit of a pain being on F10 and F11 of a busy communal building. They give 2 free beer vouchers per room for their restaurant at another Relax hotel - no strings attached, it seems, no need to eat. I didn’t use mine but as I was spending at least 10 USD per beer in other places, I probably should have done. I’d stay here again (and use the vouchers)!
OngWilliam
Four-person Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Nice place to stay, near Ximending, nearby have many nice foods and also near to train stations
Guest User
Standard Triple Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Jan 9, 2025
Great location and rooms were very spacious. Best part of our stay was the service. Would probably stay here again.
Jyness Goh
Boutique Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 26, 2024
Good location. Can be easily found. Plus item is that they have laundry machine which you can use at a small cost.
Guest User
Executive Triple Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 15, 2025
Location are central and Service was great . Facilities are above average & simple and not too bad. Good to have a cozy room for having coffee and snacks all day.