Pullman Quay Grand Sydney Harbour

Pullman Quay Grand Sydney Harbour - Photo Gallery

Pullman Quay Grand Sydney HarbourTrip.BestNo.2 of Premium Hotels in Sydney
61 Macquarie St, Circular Quay, Sydney, New South Wales, 2000, Australia
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Guest Reviews

9.2/10
Great
131 review
Verified reviews
Location9.6
Amenities9.0
Service9.0
Cleanliness9.1
rosmachou
Deluxe One King Bedroom Apartment With Garden View
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 5, 2025
The location is unbeatable with breathtaking Sydney Harbour and Opera House views.Our room was spacious and well-appointed, though we experienced a few unfortunate issues during the stay. What truly stood out was the staff’s friendliness and professionalism—they went above and beyond to help. Their kindness turned our experience around. Would happily return for the excellent service
Response from Property: Dear Rosmawati,Thank you for your wonderful feedback! We're thrilled you enjoyed our unbeatable location and the breathtaking Sydney Harbour and Opera House views. We truly appreciate your kind words about our staff's friendliness and professionalism; it means a lot to know they made such a positive difference to your stay, especially in resolving any issues you encountered. We look forward to welcoming you back for another excellent experience!Sincerely,Arvee PalmeaAssistant Manager
Bona
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Mar 2025
Couple
10 review
10/10
Outstanding
Posted on Apr 27, 2025
I really loved my stay here. Everything was perfect the place, the room, the staff, and the location. If I have the chance to come back, I will definitely stay here again.
Response from Property: Dear Bona,Thank you for taking the time to share your positive experience! We're delighted to hear that you found our place, rooms, staff, and location to your liking. It's wonderful to know we could contribute to a perfect stay, and we would be thrilled to have you as our guest again in the future.Sincerely,Arvee PalmeaAssistant Manager
Taiguoheruobi
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Apr 2025
Couple
10 review
9.5/10
Amazing
Posted on May 12, 2025
The view of the Harbour Bridge is amazing. I recommend the sea view suite. The room is large and clean. It is cleaned every day. It has complete facilities and a milk frother.
Original TextTranslated by Google
Response from Property: Dear Taiguoheruobi, That's lovely feedback! Here are a few options for your response, choose the one that best suits your style:Option 1: Simple and AppreciativeThank you so much for your wonderful feedback! We're delighted you enjoyed the amazing view of the Harbour Bridge from our sea view suite. It's great to hear you found the room spacious, clean, and well-equipped, especially the milk frother! We hope to welcome you back again soon.Sincerely,Arvee PalmeaAssistant Manager
Zuguoxiaohuaduo
Deluxe Two King Bedroom Garden View Apartment
Stayed in Jan 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 19, 2025
This stay was very satisfying. The hotel as a whole gave people a warm and elegant feeling. The room was spacious and bright, the bedding was soft and comfortable, the cleaning was particularly good, and every detail was carefully considered. The service staff was friendly and responsive, making people feel at home. The breakfast was rich in variety, fresh and delicious, and the environment was very quiet. The hotel has a superior geographical location, and it is very convenient for travel and surrounding facilities. It was an experience beyond expectations. I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear Zuguoxiaohuaduo,Thank you so much for your wonderful feedback! We are thrilled to hear you had such a satisfying stay and that you appreciated the warm atmosphere, comfortable room, attentive service, delicious breakfast, and convenient location.It's fantastic to know we exceeded your expectations, and we truly appreciate your high recommendation. We look forward to welcoming you back to [Hotel Name] in the future.Sincerely,Arvee PalmeaAssistant Manager
달이방9맘
Deluxe One King Bedroom Apartment With Garden View
Stayed in Dec 2024
Couple
44 review
7.5/10
Posted on Jan 5, 2025
The location was great, it was a 3-minute walk to the Opera House and there were lots of restaurants. However, the view was disappointing. The bathroom was particularly poorly cleaned.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, with the Opera House and nearby restaurants easily accessible.However, we sincerely apologize for the disappointment you experienced with the view and the cleanliness of the bathroom. Please know that we take your concerns seriously, and we will address the cleaning standards to ensure that our guests receive the highest level of service.We truly appreciate your comments and hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Sammie NguyenAssistant Front Office Manager
Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Sep 2023
Family
11 review
10/10
Outstanding
Posted on Dec 15, 2023
The hotel is located on the edge of Circular Quay, making it easy to get around. You can also go for a morning run around the Sydney Opera House and the Royal Botanic Gardens. The apartment-style room is super large, with matching cooking utensils and tableware available. The breakfast has a variety of choices and is delicious.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled you enjoyed your stay and appreciated our location on the edge of Circular Quay, making it convenient for exploring Sydney. It's fantastic to hear you took advantage of the proximity to the Sydney Opera House and Royal Botanic Gardens for your morning runs – what a beautiful way to start the day! We're also delighted you loved the spaciousness of your apartment-style room and found the cooking utensils and tableware useful. Our team works hard to provide a wide variety of delicious options for breakfast, so we're especially pleased that was a highlight for you. We hope to welcome you back to our hotel again soon!Sincerely,Arvee PalmeaAssistant Manager
Guest User
Deluxe One King Bedroom Apartment With Harbour View
Stayed in Jan 2023
Couple
12 review
2.0/10
Posted on Feb 20, 2023
Book Sydney Marina Suites Hotel through Ctrip. I checked in from 9:00pm to 10:00pm local time. After entering the room, my fiancée developed severe allergies. This is something that has never happened in so many hotels. Red spots and black spots appeared all over the body, and it was uncomfortable. Even my her fiancé had red dots. In order to avoid deterioration, I communicated with the hotel front desk at 11 o'clock, exited the hotel at 12 o'clock, and looked for a clean hotel again at one or two o'clock in the morning local time. Ctrip said it couldn't handle it that night, and would give us a satisfactory answer the next day, but they made things difficult the next day, saying that their hotel was very clean. But in fact, when we wiped the table with our hands, there was a layer of dust, and we refused to refund the money with various excuses. In this case, I ask Ctrip to follow the local laws and regulations. The hotel has violated human rights. In addition to refunding all my money, I also need to sue the hotel for compensation, management fees and mental damage. We cooperate with and accompany you to participate in the examination and treatment!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We understand you experienced significant issues at a hotel booked through Ctrip. However, you have contacted Pullman Quay Grand Sydney Harbour. We are a separate hotel and it appears your review pertains to Sydney Marina Suites Hotel.We recommend contacting Ctrip or Sydney Marina Suites Hotel directly to address your concerns regarding your booking and experience.Sincerely,Arvee PalmeaAssistant Manager
Zhengxiaobaie
Deluxe One King Bedroom Apartment With Garden View
Stayed in Dec 2022
Family
24 review
10/10
Outstanding
Posted on Feb 7, 2023
Exceeding expectations, this kind of price can live next to the Harbor Bridge and Sydney Opera House, which is really much more cost-effective than in China. Harbor view suite veiw invincible. The only downside is that there will be international cruise horns in the morning. But it was over in a few seconds, and it was still an experience.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're thrilled you enjoyed your stay and found our location so convenient for exploring the Harbour Bridge and Opera House. We strive to offer great value, and we're delighted you felt it was a cost-effective choice. We agree, the Harbour View Suite offers truly spectacular views! We appreciate your understanding regarding the occasional cruise ship horns; it's definitely part of the harbor experience. We hope to welcome you back again soon!Sincerely,Arvee PalmeaAssistant Manager
Guest User
One Bedroom Apartment With Harbour View
Stayed in Aug 2022
Family
45 review
10/10
Outstanding
Posted on Oct 9, 2022
Old-fashioned star hotel with super good location, ordering western breakfast, first-class scenery. The rooms that have not been renovated are slightly outdated and need to be improved. Suitable for family outings, couples dating and business people.
Original TextTranslated by Google
6/12
Response from Property: Dear Guest,Thank you for your feedback! We're delighted you enjoyed our prime location, western breakfast, and stunning views. We appreciate your comments regarding our rooms and are currently working on renovations to enhance the guest experience. We're glad you found our hotel suitable for various travel needs, including family outings, couples getaways, and business trips, and we hope to welcome you back again soon to experience the improvements.Sincerely,Arvee PalmeaAssistant Manager