Kandy Hotels with Pools

The room was clean and comfortable. Sitting in the lobby and around the swimming pool is very comfortable, you can be in a daze all day long! The surrounding environment is very good. There is a lake next to the hotel and a small hill opposite. Wake up in the morning and listen to the birds singing, by the way, there are many crows here😄

I remember as a kid running around these tea plantations and spending my summer holidays in these hills. I returned to this area after two decades of living outside of the country and I was blown away with what they have done, an unbelievable transformation but yet, very traditional, clam and serene. Took me straight back to that childhood and those lovely memories. If you want to experience what Sri Lanka is all about, I highly suggest visiting here. It's very close to one of the major tourist locations, ”Kandy Temple” and you will really get the experience of living in a tea plantation. Take a plantation tour in their beautiful truck and you will be transported into a whole different world, filled with happiness and tranquility. The place is breathtaking and friendliness of the staff truly is amazing. Manjula, Hastha, Navod and Prabad helped us through our stay and their commitment to make this place, our visit a memorable one is worth the mention. I was there with my partner, his parents and my mom and these guys were so helpful explaining the transformation of the bungalow and wildlife preservations to them. Thank you to all of you for this amazing experience

The hotel itself and its facilities are fantastic. The rooms are nice and the food is absolutely superb. Unfortunately the service in the restaurant was really poor, which made this stay absolutely unpleasant. We were given dirty table cloths (and they didn’t want to replace it after asking for it), our table was given to someone else while we were at the buffet, we had to order drinks several times until finally served, we were given the bill to sign while still eating the main dish (not even dessert) and actually wanted to order more drinks, after being seated, we had to wait min 10 min to place orders for drinks or get silverware etc. From a 5* hotel we definitely expected something better. This is the only hotel during our trip, where we experienced bad service. which is a pity, as otherwise the hotel is really nice. We would not book it again.

Overall stay in radisson kandy was pretty pleasant and comfortable. Room was very clean and presentable. Had breakfast and dinner at the hotel and the dining hall was spacious and the food was tasty with a variety of dishes. Roof top restaurants have a good variety of dishes with swimming pool and very view of skyline with visible kandy lake, buddha temples, mountains etc. Staff was very pleasant and ready to help for any requirements. Only was the availability of drinking water. Supplied only 2 bottles of 500 ml each and water cooler/ dispenser not available and guest had to buy additional water bottles at very high cost (compared to market rate. Hotel management can have a look at an issue of availability of drinking water. Otherwise the overall hotel stay was pleasant/ satisfying.

Title: A Tranquil Oasis in the Heart of Sri Lanka - Amaya Hill Hotel Rating: ⭐⭐⭐⭐⭐ From the moment I set foot in the enchanting Amaya Hill Hotel in Sri Lanka, I was transported to a realm of unparalleled luxury and serenity. Nestled amidst the lush greenery of the Kandy hills, this hidden gem offers an experience that is nothing short of magical. The first thing that caught my eye was the breathtaking panoramic view of the surrounding mountains and valleys. The hotel's strategic location provides guests with an uninterrupted vista of nature's beauty, creating a sense of peace and tranquility that is hard to find elsewhere. The sight alone is worth the visit. Amaya Hill Hotel effortlessly combines modern elegance with traditional charm. The architecture is a blend of contemporary design and Sri Lankan aesthetics, creating a harmonious atmosphere that resonates throughout the property. The attention to detail is impeccable, from the intricately designed lobby to the thoughtfully decorated rooms. Speaking of rooms, the accommodations at Amaya Hill are nothing short of luxurious. Spacious, well-appointed, and equipped with all the amenities one could desire, the rooms offer a perfect sanctuary for relaxation. The comfortable beds ensure a restful night's sleep, and waking up to the breathtaking sunrise from the large windows is a treat in itself. The hotel's culinary offerings are a true delight for the senses. The restaurants showcase the best of Sri Lankan and international cuisine, prepared with precision and passion. Each dish is a culinary masterpiece, and the attentive staff adds to the overall dining experience. Don't miss the opportunity to enjoy a romantic dinner under the stars at one of the outdoor dining venues – an experience that will linger in your memory. One of the standout features of Amaya Hill Hotel is its commitment to wellness and rejuvenation. The spa facilities are world-class, offering a range of treatments that blend ancient healing practices with modern techniques. A dip in the infinity pool, surrounded by the serene landscape, is a perfect way to unwind and soak in the beauty of nature. The attentive and courteous staff at Amaya Hill Hotel deserves special mention. Their genuine warmth and eagerness to make every guest feel at home truly set this establishment apart. The level of service is exemplary, making it clear that the staff is dedicated to ensuring a memorable stay for every guest. In conclusion, Amaya Hill Hotel in Sri Lanka is a true haven for those seeking a blend of luxury, natural beauty, and genuine hospitality. Whether you're a solo traveler, a couple looking for a romantic getaway, or a family in search of a peaceful retreat, Amaya Hill Hotel is an absolute treasure waiting to be discovered. My stay was nothing short of magical, and I eagerly look forward to returning to this paradise in the hills.

The reserved room bedroom has a loft that can sleep 3-4 people. The public areas and rooms are well decorated and maintained. The location is not far from the city center, but close to the road and railway. It is noisy at other times except at night. The hot water switch was hidden in the closet and was not turned on when checking in. There were no additional instructions. The front desk got off work at 10pm and could not be contacted, so I had to take a cold shower. There was a small gecko in the bathtub. Except for the soup, dinner was pretty unpalatable. The two types of fish I ordered were overcooked, dry, bitter, and maybe burnt. When I first checked in at 2 pm, I wanted to have laundry delivered to me. I was told that if I picked it up before departure the next morning, there would be an additional fee. However, I checked into another hotel of the same brand the day before and had laundry delivered at 10 pm the next morning before checking out. Washing, drying and ironing are done for free. What’s also strange is that the front desk helps you fill out the satisfaction survey feedback when leaving the store and asks you to sign it, while the previous one asked you to fill it out realistically. When you see the high score, you are also asked to provide suggestions for improvement. The difference in service awareness is evident.

Kandy Jetwing Gallery Hotel A quiet and comfortable place to rest, service details need to be improved Overall, it was a relaxing experience to stay at the Jetwing Gallery Hotel in Kandy. The hotel rooms are spacious and bright, with balconies. I was lucky to live in a room facing the pool with an excellent view. The room is very comfortable. Every morning when I wake up and open the balcony door, I can see the pool and the nature in the distance, which is very pleasant. The hotel is close to the famous Mahaweli River in Sri Lanka. The surrounding ecological environment is very good and the air is also very good. You can often see various birds and eagles, which is very suitable for people who like quietness and close to nature. The swimming pool is my favorite part. It is open almost all day. When swimming in the early morning or evening, I feel that the whole pool and the world belong to me, which makes people feel relaxed. The restaurant is also facing the pool. When dining, you can enjoy the beautiful scenery and feel the tranquility of nature. After breakfast every day, I will sit on the platform to read or handle work. The atmosphere is quiet and the temperature is suitable. Looking back on the entire 20-day journey in Sri Lanka, this is one of the few places where I can read with peace of mind. The hotel is far from the city, and it may take 20 to 30 minutes of driving time for tourists who want to explore Kandy city. Secondly, the professionalism of service details can be improved. For example, there was a service staff performing local dances at check-in, but it was obviously perfunctory. After that, the hotel arranged a dedicated waiter and handed me a mobile phone for contact at any time, but her service seemed unfamiliar. For example, when I was in the room, I asked whether the curtains were manual or electric. After she answered that they were manual, she demonstrated and opened the curtains again. At that time, it was 6 or 7 o'clock in the evening. It was completely dark and there was no need to open it at all. The same waiter would ask me what I wanted to eat every morning at breakfast. I said that when I eat cereal, I always ask whether it is with coconut syrup or honey. I chose coconut syrup for four consecutive days, but I was asked again every day. They are all small things, but it can also be seen that service is more of a formality. In general, the Jetwing Gallery Hotel in Kandy is a place to relax and get close to nature. Its rooms, swimming pool and surrounding environment are all good, and the price-performance ratio is also high. If we can further improve the service details and provide proactive and considerate service, the overall experience will be more satisfactory. A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better.

Originally booked Grand, who knew that it was cancelled without reason before check-in, it was really speechless, and then I was forced to change this one when I was playing. This one has a good environment, but the location is too biased and there is nothing around. Originally, Kandy is the mountain city, eating is not convenient, The overall view of the top of the mountain is not as good as I booked before, but I can't see anything, because I went out to eat and passed by, the grand location is excellent. The room facilities are old, the roof is covered with foam, the service is not bad, the price is high, and the price is not high. Breakfast is also ordered.

I really enjoyed this hotel. It is directly across the street from the Sacred Tooth Temple. In front of it is a beautiful lake. It's great for a walk. The hotel itself is very cool because of the antique charm. I have never seen anything like it. It is a unique experience if you're looking for obe.