Suzhou Gusu District Hotels

Location is great if you love living in an ancient castle, worth starting here for the experience and I love the environment. Service of staff was not pan Pacific level though. I've emailed and submitted enquiry on their hotel website but did not receive and response. Attitude of service staff was poor, bellboy's tone was near rude. I recommend staying just for the environment, don't expect good service standards.

The location is excellent as it is near to 2 scenic spot 七里山塘 and 观前街. There are a lot of restaurants nearby with reasonable price. The staff are very friendly and helpful. They helped with the luggages, with delivery and etc. There are 3 washing machine and 3 dryer in the laundry room for the guests to use.

The guesthouse is located next to Pingjiang Road, separated only by a river. You can easily walk around in either direction after crossing the bridge; it's very close. There are many famous restaurants nearby, and attractions are also within easy reach. We extended our stay for another day. It was very quiet at night. The guesthouse rooms were spacious and had separate wet and dry areas. Parking is required by car from the hospital, which is over 500 meters away, but the guesthouse reimbursed the parking fees.

The room was great, with two large beds, perfectly accommodating our group of three adults and two children. The kids absolutely loved the room! The only minor drawback was that due to its spaciousness, it took quite a while for the air conditioning to cool down. However, the evening temperature was just right for someone like me who tends to feel the cold. The hotel's location, transportation access, and service were all excellent. The young front desk staff, both male and female, were incredibly warm and enthusiastic. We even found out one of them was from our hometown – recognized their accent immediately! We stayed for three nights while exploring Suzhou for three days, and overall, it was a delightful experience. I truly loved Suzhou and hope to revisit, perhaps after I retire!

This was my first experience with a B&B, and it exceeded all my expectations! Though Gusu Courtyard isn't large, it's exquisitely designed and incredibly well-appointed – truly a case of 'small but perfectly formed'. Even before I arrived, the host proactively called me with thoughtful details on where to alight and how to navigate the alleyways to the property. The service was impeccable from the very beginning. Stepping inside, I immediately felt a world away from the bustling Pingjiang Road. The courtyard, enveloped by lush greenery, flowers, and fish in the pond, instantly isolated the city's hustle, creating a serene and pleasant atmosphere. Although the entire B&B only has nine rooms, the soundproofing was excellent. I barely heard any other guests, making it feel like we had the peaceful courtyard all to ourselves. The design was another constant delight. Every corner revealed thoughtful effort and aesthetic beauty, with details subtly showcasing the gentle charm and ingenuity of Jiangnan style. The breakfast, presented in a delightful multi-compartment box, was both delicious and visually appealing – a perfect start to the day. The host's service was incredibly thoughtful and attentive, making us feel genuinely at home and warmly welcomed. If I could, I would happily stay here for half a year! Highly recommend to anyone looking for a tranquil sanctuary in Suzhou.

Overall, very good. From the window, you get a distant view of the 'Big Trousers' skyscraper (a local nickname for Suzhou IFS), while looking down reveals charming Jiangnan alleys. The location, right on Pingjiang Road, is steeped in history. A thoughtful touch was the Suzhou travel books provided in the room. Just be aware: it's a three or four-story building with no elevator.

An absolutely wonderful stay! From the moment I checked in at the front desk, the staff were incredibly warm and attentive. They not only processed my check-in quickly but also thoughtfully provided many excellent sightseeing recommendations. The room was spotless, beautifully decorated, and felt very cozy. The soft, comfortable bedding ensured I had a truly restful night's sleep. The amenities were also comprehensive; little details like the smart toilet and high-speed WiFi really enhanced my experience. The hotel's location is superb, being very close to all the famous attractions, making it incredibly convenient for getting around. I will definitely choose this hotel again on my next visit!

This place was so nice and chill ,I love here so much ,the room is very comfortable as well ,some more the area here go anywhere is easy also ,the staff here very nice and kind . I will come back again , (I can say that nothing is bad)

The staff upgraded us to a better room when we arrived early as our booked room was not yet available. Nice of them. Fantastic and modern hotel with all required amenities and great location. Service by all staff was excellent, they even invited us to be friends with them on WeChat so that we can ask them any questions including recommendations on food. Gave us good recommendations. When i lamented the lack of coffee, the staff immediately gave me 2 bottles of Starbucks coffee! For each day, they gave us additional bottled water for us for our day's outing. Only downside is that there is only 1 washing machine and 1 dryer which is understandable as it is a boutique hotel. The voice controls work only in Mandarin even though there was an English option.

Fantastic hotel - immediately greeted by lovely and warm hosts who let me in for an early check in, super clean (the bathroom even smelt great), thoughtful amenities, and great location nearby 2 metro lines. The bed was very comfortable with different pillow options. Definitely worth the price - I wish I had stayed longer.