Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)

Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store) Reviews

Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)

No.37 Sutong Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)
Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store)
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Suzhou Park Xinghai Scholarly Family Hotel (Jinji Lake Store) Guest Reviews

4.7/5
Outstanding
1688 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1688)
Positive reviews(1651)
Reviews with photos/video(263)
Classy environment(288)
Friendly front desk staff(143)
Quiet & comfortable(136)
Delicious breakfast(71)
Well designed(46)
Garden view(18)
Has rooms for families(14)
Tasty coffee(7)
Negative reviews(37)
Guest User
Elegant Twin Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
It was perfect. Clean and silent. Super close to malls.
Response from Property: 【❤️Suzhou Olympic Sports Center subway direct access 💗 + 🍃Suzhou-style garden style】We are glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again! Resident Manager Wu Wenjuan
Daria 达丽娅
Delicate Queen Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel is in a very good location, very close to the big Suzhou central shopping mall and close to the lake. Very convenient to get to by taxi. The room was super clean, all amenities provided and the bed was super comfortable!
Response from Property: Thanks for your choice and support. Best wishes to you~
y0shima
Delicate Queen Room
Stayed in Dec 2023
Travel with friends
12 review
4.2/5
Very Good
Posted on Feb 2, 2024
This hotel is unexpectedly nice for the price. We were very comfortable and happy with our 5 night stay there. It’s not very convenient to restaurants, stores or attractions by foot, but a short taxi/didi ride brings you to the heart of Suzhou.
Response from Property: Dear . Thank you very much for your support. Looking forward to meeting a better version of us~Sincerely Yours
Guest User
Delicate Queen Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
every nice hotel
Response from Property: 【🌙蘇桐路北門24H免費停車+交通便捷🚕】尊敬的賓客,您好,感謝您選擇星海書香世家酒店(金雞湖店),酒店位於蘇州工業園區蘇桐路,近地鐵6號線秋溏浜站,最美6號線-蘇州園林一站式到各處景點都很便捷。我們致力於為客人提供舒適、整潔、便捷、獨特的住宿體驗,以及細緻入微的服務。再次感謝您對我們的評價,我們期待您的再次光臨。 駐店經理 吳文娟
Kxz
Delicate Queen Room
Stayed in May 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 13, 2023
Amazing staff! Good location! Would recommend to anyone travelling to suzhou!
Response from Property: Dear guests, thank you for your love and support! We will continue to work hard to bring you a satisfactory service experience and look forward to your next stay!
Guest User
Delicate Queen Room
Stayed in Sep 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Dec 2, 2024
VERY GOOD
Response from Property: Thank you for your support~Best wishes
Anonymous User
Delicate Queen Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel is a family-themed hotel with a strong bookish atmosphere (chess, go, calligraphy, guzheng, and small bridges and flowing water) as soon as you enter the lobby. I was very satisfied with the check-in process. The front desk brother and sister sent afternoon tea and snacks (just happened to be Women's Day) and fruits. Seeing that we brought children, they also sent children's toiletries (children's toothbrush, toothpaste, slippers and small toys). After arriving in the room, I found that there were small gifts. I saw the promotion at the elevator entrance: there are free suppers at night (after 9:30), so I ate porridge and tea eggs. Checking out the next day was also very convenient, because I booked it on Ctrip, I just gave the room card to the front desk, and they also sent souvenirs (an unexpected surprise). In short, whether it is a business trip or a tour, it is a good choice. In addition, the front desk also has stamps that can be used to check in Suzhou's famous attractions (Oriental Gate, Suzhou, Humble Administrator's Garden, Hanshan Temple)
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Response from Property: 【❤️書香心意+⭐️地鐵六號線】非常感謝您對於酒店的支持與認可,酒店位於金雞湖西,距離東方之門/蘇州中心約1.5公里左右,具有充裕的免費停車位,完善的洗衣房配備,旨在為客人提供江南文化特色,令人身心愉悦的休憩空間,一直以來我們都以最真誠最熱情的服務態度,力爭為每位酒店的客人都提供最温馨舒適的入住體驗,將最好的產品,最優質的服務呈現給每一位到店的貴賓,您的認可是我們前行的最大動力。感謝您的點評,期待在不久的將來再次為您服務,祝您工作順利,萬事順意! 駐店經理 吳文娟
Anonymous User
Delicate Queen Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The hotel environment is very good, the Chinese style taste is also suitable for my hobbies. There is also a bowl of black rice porridge to warm the stomach when I come back in the evening. I will stay here again next time I go to Suzhou Industrial Park on a business trip.
Original TextTranslated by Google
Response from Property: 【❤️Festival Gift❤️】Thank you very much for your support of Shuxiang Shijia Hotel. The hotel is located in the west of Jinji Lake, about 1.5 kilometers away from Oriental Gate/Suzhou Center. It has ample free parking spaces and complete laundry facilities. It aims to provide guests with Jiangnan cultural characteristics and a relaxing space that makes people feel happy and happy. Thank you for your comments and look forward to serving you again in the near future. I wish you a smooth work and everything goes well! Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Stayed in Feb 2025
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The room is very clean overall. The bathroom facilities are a little old but still tidy. The front desk staff is very enthusiastic and patient. They are very considerate in receiving guests and basically help to meet all the requests. Thank you very much
Original TextTranslated by Google
Response from Property: 【❤️Shuxiang Xinyi + ⭐️Metro Line 6】Thank you very much for choosing Xinghai Shuxiang Shijia Hotel as your place of stay among many hotels in Suzhou. The hotel is located west of Jinji Lake, about 1.5 kilometers away from Oriental Gate/Suzhou Center. It has ample free parking spaces and complete laundry facilities. It aims to provide guests with Jiangnan cultural characteristics and a relaxing space that makes people feel happy and happy. Thank you for your comments and look forward to serving you again in the near future. I wish you a smooth work and everything goes well! Resident Manager Wu Wenjuan
Guest User
Elegant Twin Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The hotel has a beautiful interior environment and a humanistic decoration style. The hotel is located in a quiet location and you will not be disturbed by noise when living in the hotel. The hotel service is thoughtful, meticulous and considerate. Next time I travel around, I will choose this hotel again. It was a very pleasant living experience!
Original TextTranslated by Google
Response from Property: [🍲Night Inn Warm Meal] Thank you very much for your support of Xinghai Scholars Hotel, thank you for your appreciation, and I am glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time for your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. I look forward to your visit again. May the beauty of the world be connected with you~ Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel has a strong bookish atmosphere. The front desk lady is very enthusiastic and gave a souvenir when checking out. Every little detail is in place, except that the breakfast is a little simple. The outside environment is surrounded by greenery.
Original TextTranslated by Google
Response from Property: [🍲Night Inn Warm Meal] Thank you very much for your support of Xinghai Scholars Hotel, thank you for your appreciation, and I am glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time for your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. I look forward to your visit again. May the beauty of the world be connected with you~ Resident Manager Wu Wenjuan
Elegant Twin Room
Stayed in Jan 2025
Family
5 review
4.5/5
Great
Posted on Feb 6, 2025
This hotel has the cultural atmosphere of Suzhou. The reception staff is friendly and they give many small gifts during the Chinese New Year. There are courtesies at the check-in counter, in the room, and small gifts when you leave.
Original TextTranslated by Google
Response from Property: 【❤️Suzhou Olympic Sports Center subway direct access 💗 + 🍃Suzhou-style garden style】We are glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again! Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Very elegant, with music, chess, calligraphy and painting, very charming, stayed during the Chinese New Year, and was given a New Year gift, thumbs up👍 Facilities: Complete facilities, many books Environment: Elegant environment Service: Very good service attitude
Original TextTranslated by Google
Response from Property: 【⭐️自助洗衣房⭐️】非常感謝您在蘇州諸多酒店中選擇星海書香世家酒店作為您的下榻之所,酒店位於金雞湖西,距離東方之門/蘇州中心約1.5公里左右,具有充裕的免費停車位,完善的洗衣房配備,旨在為客人提供江南文化特色,令人身心愉悦的休憩空間,感謝您的點評,期待在不久的將來再次為您服務,祝您工作順利,萬事順心!駐店經理 吳文娟
Guest User
Book Fragrance Family Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Overall, I am satisfied! The environment is quiet and peaceful! The lobby is very poetic, you can play Go, chess, and write calligraphy. There were some minor problems with the room, which were solved in time! They also gave me a New Year gift, and the service attitude was very good!
Original TextTranslated by Google
Response from Property: 【❤️巳巳如意】Dear guest, hello! Seeing your comments on our hotel is like the warm sun in winter. Thank you for liking the atmosphere of our bookish hotel, and thank you for your encouragement when your stay experience was perfect. We sincerely look forward to your visit again, from the hotel's "first time guest" to our "returning guest"! We look forward to your visit again. I wish you a happy new year and a happy family reunion, Resident Manager Wu Wenjuan
Guest User
Delicate Queen Room
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Feb 3, 2025
The hotel is located in an industrial area, but the transportation in Suzhou is very developed, so it is very convenient to go anywhere. The hotel staff is very friendly and enthusiastic, and there is also a midnight snack service, which is very considerate The hotel facilities are relatively old, and the electric car charging station downstairs is always occupied by other oil cars and cannot be used at all
Original TextTranslated by Google
Response from Property: [❤️Si Si Ru Yi + ❤️Book Fragrance] Thank you very much for your stay and appreciation! We are glad that Suzhou Park Xinghai Scholars Hotel can bring you a wonderful time during your trip. We are committed to providing guests with a comfortable, clean, convenient, unique accommodation experience and meticulous service. We will continue to improve the supporting management of the hotel's vehicle charging piles, and look forward to your visit again. I wish you a happy new year and a happy family reunion~ Resident Manager Wu Wenjuan