Huanxiu Resort & Spa Hotel

Huanxiu Resort & Spa Hotel Reviews

Huanxiu Resort & Spa Hotel

Wangshan Road (Wangshan Ecological Park), Wuzhong District, Suzhou, Jiangsu, 215104, ChinaView Hotel Details
Huanxiu Resort & Spa Hotel
Huanxiu Resort & Spa HotelHuanxiu Resort & Spa HotelHuanxiu Resort & Spa Hotel
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Huanxiu Resort & Spa Hotel Guest Reviews

4.7/5
Outstanding
1302 review
Verified reviews
Location4.8
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1302)
Positive reviews(1281)
Reviews with photos/video(531)
Classy environment(424)
Loved the view(153)
Relaxing hot springs(128)
Delicious breakfast(118)
Great air circulation(89)
Perfect for kids(76)
Close to scenic area(69)
Negative reviews(21)
Magic_M
Guestroom (2 beds) (Main building)
Stayed in Feb 2025
Family
4 review
4.5/5
Great
Posted on Mar 6, 2025
Beautiful hotel located in Suzhou. It’s quiet and surrounded by lots of lush greenery. There’s a hot spring with over 20 different pools to enjoy. My favourite was the red wine and rose petal hot spring. Service was outstanding and staff were super attentive. Lots of activities for kids to enjoy on the premises as well.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel in Suzhou! We are thrilled to hear that you enjoyed the serene atmosphere, lush greenery, and our unique hot spring facilities, especially the red wine and rose petal pool. It’s always rewarding to know that our guests have found their favorite spots to relax and unwind. We look forward to welcoming you back for another relaxing and enjoyable stay in the future!
Guest User
Family Room (Main villa)
Stayed in Jan 2025
Family
1 review
4.7/5
Amazing
Posted on Feb 5, 2025
The place is really lovely. It is located within a bamboo forest and is a reasonable distance from a hiking path. The front desk, Xiao Ling, was very helpful and caring. The place is very good for escaping from the city, only 20 minutes drive from the old town. It is silent, with a beautiful view of the mountains. The exterior and some facilities at the hot spring are a bit old but absolutely clean and comfortable. The hot spring after the full day of hiking was fun and relaxing. I will go again for a relaxing weekend!
Response from Property: 真摯用心的服務衹是為了給每一位入住的客人一個最佳的體驗,感謝您分享此次的入住並對前台小玲的信任和認可,我們會再接再厲,期待您的再次入住哦!
Ana_on the run
Queen Room (Main building)
Stayed in Apr 2024
Couples
29 review
5.0/5
Outstanding
Posted on May 12, 2024
Beautiful hotel with lovely bamboo forests. It is very quiet and green. The breakfast had a nice variety. It’s the perfect little getaway.
Response from Property: Hello! Thank you for your thoughtful evaluation, your satisfaction is the greatest encouragement to us, we are very honored that we can get such a high evaluation from you, we will continue to maintain this enthusiasm, sincere service for customers. Looking forward to seeing you again, may your life always be filled with laughter, thank you for your support!
Takuramoto
Guestroom (2 beds) (Main building)
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Perfect getaway for a weekend. Nice hiking routes nearby. Surrounded by proper nature. Quietness is something special.
Response from Property: Dear guest,thank you for your support and love of the hotel .I am honored to receive such high comments from you.The resort is located in Wangshan scenic area,the negative ions are 200 times that of the urban area,enjoy the quiet of the moutains and see the smart landscape.We are very happy to provide you with a satisfactory service experience,looking forward to your visit again!Wish you happiness every day!
Guest User
Family Room (Main villa)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 30, 2024
My family stayed here for a relaxing weekend away. We had a wonderful time at the hot springs and the room even came with some tickets for horse riding, which my son loved. IT has a very serene atmosphere, and there is a cute little town an easy walking distance. We will be back!
Response from Property: HELLO:Thank you very much for your love and support of the hotel,every city always has a reason to miss,every season has your scenery.We are very happy to bring you a good time,your appreciation to the hotel is a great inspiration , but also the driving force for our progress , we will continue to maintain love ! Look forward to your visit again , wish you happy every day !
熊大Canada
Queen Room (Main building)
Stayed in Sep 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Great location and hot springs. Friendly staff. Very good authentic Suzhou restaurant. Clean and fresh air. AC did not work, but I was given extra water and advised to keep the balcony open which worked well.
Response from Property: Thank you very much for choosing to stay at Huanxiu Xiaozhu and recognizing our services. You are willing to share your stay experience. We are very sorry for the air conditioning problem. Let us know about our problems so that we can continue to improve. We hope you can come to Huanxiu Xiaozhu again. Xiuxiaozhu, gives us the opportunity to serve you better!
Wuji Travels
Queen Room (Main building)
Stayed in Apr 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Lovely rooms, comfy beds, gorgeous location with beautiful forest views form the room. Monkey came to greet us in the morning!
Response from Property: 非常感謝您選擇入住環秀曉築並得到您的認可,很高興您在酒店有一段愉快的入住經歷。喜歡,您就再來。我們的温柔相待將細水長流,期待與您再次相遇!
BethanyLee
Queen Room (Main building)
Stayed in Feb 2023
Couples
8 review
4.2/5
Very Good
Posted on Mar 15, 2023
This is a very sleepy place that still has life. It was quiet and relaxing and the room was nice. A very Chinese breakfast though, it’s a shame a little western food couldn’t have been added. The staff were all really sweet.
Response from Property: Thank you very much for choosing to stay in Huanxiu Xiaozhu and getting your approval, thank you for your support~
Anastasia123
Guestroom (2 beds) (Main building)
Stayed in Jun 2023
Travel with friends
41 review
3.5/5
Posted on Oct 4, 2023
The hotel is not bad, the room was clean and pleasant to stay. The bed was quite comfortable. The area around is green, you can have a walk or enjoy a warm bath in the hot springs, but there were many people and music played loudly, kids run with water guns, so it’s not really nice for relaxation. One thing that really spoiled my weekend, there were the construction works near to my room window (on the parking behind the trees) that were started at 4:30am on Sunday!!! Of course it didn’t let me to sleep well and enjoy my stay there as I felt broken for the rest of the day without good sleeping.
Response from Property: Dear guests: Hello! Thank you for staying at Huanxiu Xiaozhu. It is a pity that we were unable to provide you with a satisfactory check-in experience. We apologize for this. Thank you for sharing your experience and letting us know about our problems so that we can continue to improve. I hope Your visit to Huanxiu Xiaozhu again will give us the opportunity to serve you better!
Keith Ashley
Lake-view Suite of Villa
Stayed in Apr 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jun 4, 2023
It is an amazing place. The scenery is breathtaking. The room was big and always clean.The staff was helpful and kind. They went out of their way to make our stay comfortable. A special thanks to Lilian she is the best and made sure everything was perfect. Breakfast can be better. However, I will definitely go there again. Thank you so much Lilian for everything. If, I could I will definitely give Lilian a 10.
Response from Property: 您好!非常感謝您選擇入住環秀曉築及對我們掌櫃小薛Lilian的支持,為了保障您的出行及入住順暢,入住後更要全程跟進服務,確保客人玩的開心,吃的放心,用的舒心,住的安心。期待您的再次光臨!
Guest User
Guestroom (2 beds) (Main building)
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The hotel rooms are clean and tidy, with complete facilities. The lobby and corridors are well designed. The surrounding ecological oxygen bar is very nice to visit. It is very close to the hiking trails at the back door of the hotel in Wangshan Scenic Area. The hotel also has a warm and friendly butler service. Our butler Xiao Wang patiently explained the surrounding tour routes to me. This time I bought a group package (including two breakfasts, 1 set meal, and 2 hot spring tickets) and upgraded my room type for free. The cost-effectiveness is super high! I will stay here again on vacation in the future! Friends who travel to Wangshan highly recommend this resort!
Original TextTranslated by Google
6/14
Response from Property: 管家小王的服務得到您的認可,她非常開心!我們度假村坐落於旺山景區,綠植覆蓋率100%,空氣清新,負氧離子含量高,適合來一段短暫的放鬆休閑之旅。從您點評的字裡行間能夠體會到愉悦輕鬆的心境,適逢初春,度假村內梅花開始綻放,誠摯的邀請您再次入住,我們在這兒期待您的到來!
Guest User
Guestroom (2 beds) (Main building)
Stayed in Feb 2025
Couples
3 review
4.5/5
Great
Posted on Mar 2, 2025
Facilities: The facilities in the main building are aging, and the configuration of consumables is too simple Hygiene: The room rounds need to be more careful Environment: Absolutely first-class Service: The service attitude of Xiao Wang at the front desk redeemed all our unpleasant impressions.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常抱歉此次入住給您帶來一些不佳的體驗!主樓的房間雖然做了部分的翻修,也確實難以掩蓋歲月的痕跡,後續我們也將逐項進行裝修提升,請您諒解!關於房間配置的客耗品和衞生反饋,我們會轉達給客房部,要求他們進行整改!再次和您説聲抱歉,我們會在後續的工作中更加認真仔細,確保給每一位顧客提供一個乾淨舒適的入住體驗!
Xinqin760
Guestroom (2 beds) (Main building)
Stayed in Jan 2025
Other
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
I wanted to go to the hot springs but they were not open on Monday, so I had to check out and go the next day. The hotel is in Wangshan Scenic Area. The environment is good, but the facilities in the room are not up to par with the current aesthetics. Fortunately, it is clean and the receptionist is also good. There should not be many people staying, so the breakfast was changed to a semi-self-service, which is a bit regrettable! The hot springs are still good, and I will come back to experience it next time I have the opportunity.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您分享此次入住體驗!如您所點評的,度假村內的湯泉每週一會關閉進行維護,可以選擇第二天退房以後千萬體驗!酒店開業至今是第16個年頭了,相關的設施和裝修略顯陳舊,但我們已經安排了逐項的升級計劃,請給我們一些時間,也請您多多諒解!目前度假村內的梅花正在陸續綻放,屆時如有時間期待您的再次光臨,謝謝!
Galiangjie
Guestroom (2 beds) (Main building)
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is located in a sea of ​​bamboo, surrounded by green mountains and green bamboos, with fresh and pleasant air. Xiao Qiao, the hotel's front desk clerk, was proactive and enthusiastic in her service. She introduced the hotel facilities and the nearby tourist routes and attractions of Wangshan. Thanks to her thoughtful service, our trip to Wangshan has added many wonderful memories.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇入住環秀曉築及對我們掌櫃小喬的支持,為了保障您的出行及入住順暢,我們會安排專屬管家提前致電並告知出行及周邊遊玩訊息,在您入住期間有任何問題也可以隨後聯繫我們哦,衹是為了保證您玩的開心,吃的放心,用的舒心,住的安心,哈哈。期待您再次光臨~
Guest User
Queen Room (Main building)
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The stay was very satisfactory. The hotel butler service was very considerate and introduced the surrounding environment and travel guide in detail, which was very convenient. The facilities and equipment felt quite old and a little old. I hope they can be improved. The environment was great and the air was fresh.
Original TextTranslated by Google
Response from Property: 您好!謝謝您的高度評價,您的滿意是對環秀曉築最大的鼓勵;很榮幸我們的酒店得到您如此高的評價,我們將繼續保持這份熱情,真摯的為客人服務。靜待與您再次相會環秀曉築,願您的生活永遠充滿歡聲笑語。無論如何,累了或煩了,可以來這裏喝喝茶聊聊天,風裡雨裏,我們永遠等您!