Huanxiu Resort & Spa Hotel

Huanxiu Resort & Spa Hotel Reviews

Huanxiu Resort & Spa Hotel

Wangshan Road (Wangshan Ecological Park), Wuzhong District, Suzhou, Jiangsu, 215104, ChinaSee Hotel Details
Huanxiu Resort & Spa Hotel
Huanxiu Resort & Spa HotelHuanxiu Resort & Spa HotelHuanxiu Resort & Spa Hotel
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Guest Reviews

9.3/10
Very Good
1445 review
Verified reviews
Location9.6
Amenities9.0
Service9.5
Cleanliness9.3
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All reviews(1445)
Positive reviews(1422)
Reviews with photos/video(592)
Classy environment(467)
Loved the view(162)
Relaxing hot springs(138)
Delicious breakfast(128)
Perfect for kids(103)
Great air circulation(95)
Close to scenic area(87)
Negative reviews(23)
Magic_M
Guestroom (2 Beds) (Main Building)
Stayed in Feb 2025
Family
4 review
9.0/10
Great
Posted on Mar 6, 2025
Beautiful hotel located in Suzhou. It’s quiet and surrounded by lots of lush greenery. There’s a hot spring with over 20 different pools to enjoy. My favourite was the red wine and rose petal hot spring. Service was outstanding and staff were super attentive. Lots of activities for kids to enjoy on the premises as well.
Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel in Suzhou! We are thrilled to hear that you enjoyed the serene atmosphere, lush greenery, and our unique hot spring facilities, especially the red wine and rose petal pool. It’s always rewarding to know that our guests have found their favorite spots to relax and unwind. We look forward to welcoming you back for another relaxing and enjoyable stay in the future!
Guest User
Family Room (Main villa)
Stayed in Jan 2025
Family
1 review
9.5/10
Amazing
Posted on Feb 5, 2025
The place is really lovely. It is located within a bamboo forest and is a reasonable distance from a hiking path. The front desk, Xiao Ling, was very helpful and caring. The place is very good for escaping from the city, only 20 minutes drive from the old town. It is silent, with a beautiful view of the mountains. The exterior and some facilities at the hot spring are a bit old but absolutely clean and comfortable. The hot spring after the full day of hiking was fun and relaxing. I will go again for a relaxing weekend!
Response from Property: 真摯用心的服務衹是為了給每一位入住的客人一個最佳的體驗,感謝您分享此次的入住並對前台小玲的信任和認可,我們會再接再厲,期待您的再次入住哦!
Shazia Casoojee
Queen Room (Main Building)
Stayed in Mar 2025
Couples
24 review
9.0/10
Great
Posted on May 4, 2025
Such a lovely, quiet place for a nice getaway. Really enjoyed being surrounded by nature! The hotel took itself was very comfortable. Equipped with a shower and a bath tub which we absolutely enjoyed! We were a little disappointed that the swimming pool wasn't open. The weather was perfect for a dip. The hot springs aren't the best we've been to either. They were alright. We're especially thankful to Lily for all of her help and service at the hotel 🌸
Ana_on the run
Queen Room (Main Building)
Stayed in Apr 2024
Couples
34 review
10.0/10
Outstanding
Posted on May 12, 2024
Beautiful hotel with lovely bamboo forests. It is very quiet and green. The breakfast had a nice variety. It’s the perfect little getaway.
Response from Property: Hello! Thank you for your thoughtful evaluation, your satisfaction is the greatest encouragement to us, we are very honored that we can get such a high evaluation from you, we will continue to maintain this enthusiasm, sincere service for customers. Looking forward to seeing you again, may your life always be filled with laughter, thank you for your support!
Takuramoto
Guestroom (2 Beds) (Main Building)
Stayed in May 2024
Couples
7 review
10.0/10
Outstanding
Posted on Jun 16, 2024
Perfect getaway for a weekend. Nice hiking routes nearby. Surrounded by proper nature. Quietness is something special.
Response from Property: Dear guest,thank you for your support and love of the hotel .I am honored to receive such high comments from you.The resort is located in Wangshan scenic area,the negative ions are 200 times that of the urban area,enjoy the quiet of the moutains and see the smart landscape.We are very happy to provide you with a satisfactory service experience,looking forward to your visit again!Wish you happiness every day!
Guest User
Family Room (Main villa)
Stayed in Apr 2024
Family
5 review
10.0/10
Outstanding
Posted on Jun 30, 2024
My family stayed here for a relaxing weekend away. We had a wonderful time at the hot springs and the room even came with some tickets for horse riding, which my son loved. IT has a very serene atmosphere, and there is a cute little town an easy walking distance. We will be back!
Response from Property: HELLO:Thank you very much for your love and support of the hotel,every city always has a reason to miss,every season has your scenery.We are very happy to bring you a good time,your appreciation to the hotel is a great inspiration , but also the driving force for our progress , we will continue to maintain love ! Look forward to your visit again , wish you happy every day !
熊大Canada
Queen Room (Main Building)
Stayed in Sep 2023
Solo travelers
7 review
10.0/10
Outstanding
Posted on Oct 8, 2023
Great location and hot springs. Friendly staff. Very good authentic Suzhou restaurant. Clean and fresh air. AC did not work, but I was given extra water and advised to keep the balcony open which worked well.
Response from Property: Thank you very much for choosing to stay at Huanxiu Xiaozhu and recognizing our services. You are willing to share your stay experience. We are very sorry for the air conditioning problem. Let us know about our problems so that we can continue to improve. We hope you can come to Huanxiu Xiaozhu again. Xiuxiaozhu, gives us the opportunity to serve you better!
Wuji Travels
Queen Room (Main Building)
Stayed in Apr 2023
Couples
8 review
10.0/10
Outstanding
Posted on Jul 19, 2023
Lovely rooms, comfy beds, gorgeous location with beautiful forest views form the room. Monkey came to greet us in the morning!
Response from Property: 非常感謝您選擇入住環秀曉築並得到您的認可,很高興您在酒店有一段愉快的入住經歷。喜歡,您就再來。我們的温柔相待將細水長流,期待與您再次相遇!
BethanyLee
Queen Room (Main Building)
Stayed in Feb 2023
Couples
10 review
8.5/10
Very Good
Posted on Mar 15, 2023
This is a very sleepy place that still has life. It was quiet and relaxing and the room was nice. A very Chinese breakfast though, it’s a shame a little western food couldn’t have been added. The staff were all really sweet.
Response from Property: Thank you very much for choosing to stay in Huanxiu Xiaozhu and getting your approval, thank you for your support~
Anastasia123
Guestroom (2 Beds) (Main Building)
Stayed in Jun 2023
Travel with friends
41 review
7.0/10
Posted on Oct 4, 2023
The hotel is not bad, the room was clean and pleasant to stay. The bed was quite comfortable. The area around is green, you can have a walk or enjoy a warm bath in the hot springs, but there were many people and music played loudly, kids run with water guns, so it’s not really nice for relaxation. One thing that really spoiled my weekend, there were the construction works near to my room window (on the parking behind the trees) that were started at 4:30am on Sunday!!! Of course it didn’t let me to sleep well and enjoy my stay there as I felt broken for the rest of the day without good sleeping.
Response from Property: Dear guests: Hello! Thank you for staying at Huanxiu Xiaozhu. It is a pity that we were unable to provide you with a satisfactory check-in experience. We apologize for this. Thank you for sharing your experience and letting us know about our problems so that we can continue to improve. I hope Your visit to Huanxiu Xiaozhu again will give us the opportunity to serve you better!
Keith Ashley
Lake-view Suite of Villa
Stayed in Apr 2023
Couples
12 review
10.0/10
Outstanding
Posted on Jun 4, 2023
It is an amazing place. The scenery is breathtaking. The room was big and always clean.The staff was helpful and kind. They went out of their way to make our stay comfortable. A special thanks to Lilian she is the best and made sure everything was perfect. Breakfast can be better. However, I will definitely go there again. Thank you so much Lilian for everything. If, I could I will definitely give Lilian a 10.
Response from Property: 您好!非常感謝您選擇入住環秀曉築及對我們掌櫃小薛Lilian的支持,為了保障您的出行及入住順暢,入住後更要全程跟進服務,確保客人玩的開心,吃的放心,用的舒心,住的安心。期待您的再次光臨!
Guest User
Guestroom - Double Occupancy (Singlebed)
Stayed in Apr 2025
Couples
1 review
7.7/10
Good
Posted on May 4, 2025
I still have to change the environment and feel the early summer on May Day. It takes only more than 2 hours to drive. The hotel parking is very convenient. You can park on the roadside. The hotel covers a large area. There are several houses around the lake and mountains. The surrounding bamboo forests are lush, and the natural environment is quiet and comfortable. The hotel should be considered high-end. It is three or four hundred more expensive than usual on May Day, but I feel it is average. The hotel has no entertainment facilities. If there are any, you have to spend money. The houses in the villa area don’t even have refrigerators. The chairs are shaky and patched. The railings on the balcony are full of stains. Why should these be cleaned well? You basically have to lean on the railings to see the mountain view. The deluxe room is also average. The charging facilities at the head of the bed are hidden under the bedside table, which is extremely inconvenient. The handheld shower in the bathtub is blown up. It splashes water everywhere when it is turned on, and it is very easy to slip. The configuration of the bathroom is also 200 hotel configuration, especially the bathrobe. I feel like I am wearing a chain mail on my body, which is heavy and itchy. Damn! There are too few breakfast samples, the wontons have no meat and are all skin. I don't understand where the money is spent. Let's change it. We can only rely on luck. 🍚
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6/15
Guest User
Lake-view Suite of Villa
Stayed in Apr 2025
Travel with friends
17 review
6.5/10
Posted on May 25, 2025
The hotel environment is really good, 5 stars, but the suite facilities can only be 1 star, the carpet is moldy, the wiring is aging, the air conditioner is out of control, and it is so old that it is hard to describe. Don't step on the thunder. I heard that the Shanyu building is brand new, so I recommend booking a room there.
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Guest User
Guestroom - Double Occupancy (Singlebed)
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 5, 2025
It was late when we arrived. The hotel environment was quite good and suitable for family travel. Although it was drizzling the next day, we still went to climb the mountain for a while. The hotel owner Xiao Wang warmly received us and explained in detail how to visit the surrounding area and helped solve some small problems. Thank you!
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Guest User
Deluxe Family Room
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on May 4, 2025
The hotel is in a good location and can be reached on foot next to Wangshan Scenic Area. There are also horse farms and hot springs in the hotel. The housekeeper Xiao Wang provided very good service. He contacted me by phone the day before and helped me arrange the room rates together. He also arranged a late check-out the next day, so that my family could rest after touring Wangshan together before returning. Pet-friendly hotel, you can bring your dog to stay with you😊
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