New City Grand Rezen Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
New City Grand Rezen Hotel
No.6 of Family Hotels in Jiangsu
No.1 Shishan Road, Huqiu District, Suzhou, Jiangsu, 215011, China
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We Price Match
Last booked 2 mins ago
China travel essentials
Varied breakfast
Easy to reach
Sparkling clean
Currency exchange
Most card payments acceptedShow More
Amenities
Luggage storageFree
Languages spoken at front desk
Currency exchange
Translation tools available
Taxi booking service
Childcare service
Playground
Indoor swimming poolFree
All Amenities
Property Description
The New City Grand Rezen Hotel provides a great place for travelers to relax after a busy day. The New City Grand Rezen Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure.
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9.6/10
ExcellentVery warm service and nice playground for kids to play.
All 5,624 Reviews
Surroundings
Metro: Shajinqiao
(580m)
Metro: Binhe Lu
(1.1 km)
Airport: Sunan Shuofang International Airport
(36.1 km)
Train: Suzhou Railway Station
(8.3 km)
Train: Suzhou New Area Railway Station
(12.3 km)
Landmarks: Suzhou Canal Park
(390m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
B.duck Theme Double Bed Room (Children's Playground + Kids' Toiletry Kit)
1 Queen bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Premier Suite (West Wing)
1 Queen bed
56m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Friendly Superior Room (Double bed)
1 Queen bed and 1 Single bed
50m² | Floor: 19-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Themed Room (East Wing)
1 Queen bed or 2 Single bed
50m² | Floor: 9-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Princess Room (3 single beds) (East wing)
2 Single bed and 1 Single bed
50m² | Floor: 23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Ladies' Room
1 King bed
50m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Twin Room
2 Single bed
40-45m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Yunduan Scenic View Room With First-Class Massage Chair
1 Queen bed
50m² | Floor: 27-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Queen Room
1 Queen bed
40-45m² | Floor: 5-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Discount Deluxe Room
1 Queen bed or 2 Single bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Themed Room (2 beds)
3 Single bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Princess Room (East wing)
1 Queen bed and 1 Single bed
50m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Ancient Canal Deluxe Double Bed Room
1 Queen bed
45m² | Floor: 5-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Deluxe Room (East wing, special promotion)
1 Queen bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Executive Lake-view Double Room
1 Queen bed
50m² | Floor: 25,26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Guestroom (Double Bed)
1 Queen bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Theme Room (Children's Playground + Kids' Toiletry Kit)
3 Single bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Guestroom - Double Occupancy (Double bed) (East wing)
1 Queen bed
55m² | Floor: 20-21
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Deluxe Room (east wing)
2 Single bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Room (2 Beds) (East Wing)
2 Single bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Room
1 Queen bed and 1 Single bed
55m² | Floor: 5-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Connecting Deluxe Family Suite With Sauna Room
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
130m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Room (Double Bed) (East Wing)
1 Queen bed
50m² | Floor: 5-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Room (2 Beds) (West Wing)
2 Single bed
40m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Guestroom (2 Beds)
2 Single bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Guestroom - Double Occupancy (King bed) (East wing)
1 King bed
50m² | Floor: 23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Family Friendly Room (3 single beds) (East wing)
3 Single bed
55m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Room (Double Bed) (West Wing)
1 Queen bed
30-35m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Ancient Canal Deluxe Twin Room
2 Single bed
45m² | Floor: 9-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Friendly Room (Double bed) (East wing)
1 Queen bed and 1 Single bed
55m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
East Wing Deluxe Suite
1 Queen bed and 1 Single bed
90m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Romantic Room
1 Queen bed
50m² | Floor: 5-8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
5624 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.7
Average for similar properties in Suzhou
Xiaomipaodan
June 5, 2025
非常非常的喜歡
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Anna$
June 4, 2025
非常滿意 經常蘇州出差 長期住這個酒店 雖然是老酒店 裝修有點老舊了 但是服務很好 飯菜也很好 奧灶麪每次必點
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Guest User
June 4, 2025
非常貼心，安排了親子房
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Guest User
June 4, 2025
第二次入住了，太適合小朋友住了，根本不用出酒店，吃喝玩樂，一應俱全。看電影，游泳，遊樂園，做手工，停不下來
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Guest User
June 3, 2025
收到酒店客服經理eva的短訊，再加上酒店確實做得不錯，做下好評反饋：
第一感受是酒店工作人員在假期的時候人員很足，也碰到了迎面的酒店工作人員主動微笑打招呼。
前台在快速辦理入住時候還交代了，餐廳泳池等樓層，小童樂園哪裡不是簡單的二樓哦，是樓梯出來左手一路有指引。非常到位
第二感受，房間很乾凈，我打赤腳沒有灰
第三感受，酒店出去打車碰到了非常棒的禮賓，高高壯壯的一位男士，給了一個很好的建議遊玩路線，還看到他主動迎出去幫人拿行李
第四感受，小童樂園工作人員也多，鞋子擺放整整齊齊，我穿的白襪子出來還是白白的😂
第四，游泳池工作人員也多，我帶孩子在池邊等待，爸爸去拿東西了，工作人員及時問您是一個人帶娃嗎，是否有孩子爸爸，裏面還有免費的泳圈
第五，6月2號早上早餐路上，時間9:15左右孩子尿急快憋不住了，二樓到一樓有專門的工作人員指引，他特地帶我到了廁所門口，並且還一路帶着我，非常謝謝
這個酒店讓我想要評論的點是，比較有人情味，不是冷冰冰的被動服務更多的是主動服務吧。
還會再來
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Guest User
June 3, 2025
先感謝一個酒店能提供免費升房的機會，孩子特別開心。我們當天辦入住的時候已經挺晚了，前台接待態度很好辦理入住也很快，並且把我想問的比如車牌錄入啊，遊樂設施時間等等問題我都還沒問他都幫我解答了，真的考慮非常周到。房間裏處處透着可愛的卡通元素，防撞措施做的很好，小童牙刷啊拖鞋啊小馬桶坐墊啊一應俱全。因為天氣下雨，在酒店去了小童泳池和遊樂園，都很不錯，下次來蘇州的話還會二刷
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Guest User
June 2, 2025
服務非常好，小孩玩得特別開心。
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Ailvxingdetianma
June 2, 2025
端午帶娃出去玩，蘇州去過好多次，這家酒店第一次住，很適合親子。酒店工作人員態度都很好，看到都會熱情打招呼，笑臉相迎，感覺很不錯。對小朋友們也是特別熱情，辦理入住後，電梯旁的工作人員主動幫忙按電梯樓層，泳池裡的工作人員會不斷提醒小朋友們注意安全，小朋友在酒店就能玩不停，看電影，做手工，游泳，小童樂園。不出酒店就能遛娃😊，它家還有小童泳池很友好，小童樂園也不小，足夠玩。客房雖然看得出年數有點了，但保養的挺好的，很乾凈，房間也大，個人感覺很不錯，住的很舒服。酒店的早餐要贊一個👍，很豐富，味道也不錯，推薦生煎包很好吃😉 退房後還給小朋友送了小🎁，很開心的一次入住，娃説下次來蘇州還要再住這裏😊
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Guest User
June 2, 2025
帶兩娃端午節來的，酒店超預期。走幾分鐘有個地鐵站，離蘇州博物館西館很近。早飯也不錯，房間蠻大的，衞生乾乾淨淨。
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Services & Amenities
Popular Amenities for China Travel
Luggage storage
Free
Languages spoken at front desk
Currency exchange
Translation tools available
Taxi booking service
Childcare service
Additional charge
Playground
Additional charge
Indoor swimming pool
Free
Service robots
Cardroom
Additional charge
Public parking
Free
EV charging station
Cafe
Restaurant
Gym
Wi-Fi in public areas
Free
Conference room
Laundry room
Hot springs
Additional charge
Business center
Multi-function room
Car rentals
Secretarial services
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
24-hour front desk
Playground
Indoor swimming pool
Restaurant
Gym
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Luggage storage
Free
Currency exchange
Translation tools available
Express check-in and check-out
Lockers available
Concierge service
Safe at front desk
Bellhop
Wake-up call
Self check-in kiosks
VIP check-in service
Electronic ID reader for check-in
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Lobby bar
Room service
Health & Wellness
Hairdressing
Gym
Hot springs
Additional charge
Hair coloring
Hair and beauty salon
Haircuts
Activities
Home theater
Cardroom
Additional charge
Public Areas
Service robots
Shopping mall
Executive floor
Elevator
Ventilation system
Garden
PA and sound system
Vending machines
Humidifier
Non-smoking floor
Smoking area
Cleaning Services
Clothes dryer
Laundry detergent
Laundry service (off-site)
Laundry room
Ironing service
Laundry service (on-site)
Clothes steamer
Dry cleaning
Facilities for Children
Childcare service
Additional charge
Books and videos for kids
Playground
Additional charge
Children's toys
Children's bathrobes
Children's meals available
Children's toothbrushes
Children's slippers
Business Services
Conference room
Postal service
Multimedia display system
Wedding service
Business center
Multi-function room
Fax/copying service
Secretarial services
Accessibility
Accessible rooms available
Safety & Security
Security personnel
Keycard entry system
Fire alarm
Fire extinguisher
First aid kit
CCTV in public areas
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 50.00 (approx. PHP 388.05) per person |
Children over 1.5m in height | CNY 128.00 (approx. PHP 993.41) per person |
Adult | Buffet:CNY 128.00 (approx. PHP 993.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 270
The New City Grand Rezen Hotel provides a great place for travelers to relax after a busy day. The New City Grand Rezen Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure.
With Suzhou Railway Station just 8km away and Sunan Shuofang International Airport only 36km away, transportation is very convenient. In addition, Shajinqiao Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Hanshan Temple, Huaihai Street and Fengqiao Night Mooring all nearby.
When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel features parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
With Suzhou Railway Station just 8km away and Sunan Shuofang International Airport only 36km away, transportation is very convenient. In addition, Shajinqiao Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Hanshan Temple, Huaihai Street and Fengqiao Night Mooring all nearby.
When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel features parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.