Shangri-La Hotel, Suzhou Yuanqu
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1 room, 2 adults, 0 children
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Shangri-La Hotel, Suzhou Yuanqu
Xiexin Plaza, No.99 Si'an Street, Suzhou Industrial Park, Suzhou, Jiangsu, China
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Last booked 6 mins ago












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Amenities
Indoor swimming poolFree
Spa
Massage room
Executive lounge
Gym
Public parkingFree
EV charging station
Priority airport pick-up
All amenities
Property Description
As part of the G Plaza, the 32-storey Shangri-La Hotel, Suzhou Yuanqu is within walking distance of the lake’s scenic area, Suzhou International Expo Centre and to the Suzhou Culture and Arts Centre. It is also conveniently located near the city’s subway station, offering easy access to local attractions. The nearby high-speed train station and expressway allow quick connections to Shanghai Pudong International Airport, Shanghai Hongqiao International Airport and Sunan Shuofang International Airport. Shangri-La Hotel, Suzhou Yuanqu features spacious guestrooms and suites, as well as serviced residences with views of Jinji Lake and the city landscape. A movable wall in the open-style bathroom transforms the room into a private sanctuary or an open space, accentuating its design. Guest rooms start at 48 square metres and are equipped with Wi-Fi and a full range of luxury touches, including quality skincare products. Guests staying in suites or on dedicated Horizon floors also enjoy the personalized services of the Horizon Club Lounge where breakfast, refreshments and cocktails are served daily.
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9.6/10
The room is very clean and the service is good. Good reviews
All 4,949 reviews
Surroundings
Metro: Shidaiguangchang
(310m)
Metro: Xinghu Jie
(620m)
Airport: Sunan Shuofang International Airport
(43.9 km)
Train: Suzhou Industrial Park Railway Station
(3.9 km)
Train: Suzhou Railway Station
(12.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Executive Suite King
1 King bed
96m² | Floor: 19-31
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Horizon Deluxe Twin Room
2 Single bed
48m² | Floor: 27-31
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

8
Executive Suite Twin
2 Single bed
96m² | Floor: 19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

10
Specialty Suite
1 King bed
144m² | Floor: 26-29
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe King Room
1 King bed
48m² | Floor: 10-23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Horizon Deluxe King Room
1 King bed
48m² | Floor: 27-31
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Super Wing Themed Kid King Room
1 King bed
48m² | Floor: 10-23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Deluxe Horizon King Room
1 King bed
48m² | Floor: 27-31
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Deluxe Twin Room
2 Single bed
48m² | Floor: 10-23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Premier King Room
1 King bed
48m² | Floor: 24-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

8
Ultraman Family Suite
Bedroom 1:1 King bed
96m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Premier Twin Room
2 Single bed
48m² | Floor: 24-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Deluxe King And Twin Connecting Room
1 King bed and 2 Single bed
96m² | Floor: 10-23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
4,949 reviews

- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.5
Average for similar properties in Suzhou

Guest User
August 3, 2025
服務非常好,入住的前一天賓客關係團隊的Verna就給我打了電話,問了我對房間的喜好要求,酒店的房間我也特別喜歡,是我喜歡的風格,酒店的服務也非常好,特別是Verna和前台的小姐姐都非常熱情,酒店還有免費的停車,地理位置優越,特別方便!下次還會入住^_^
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Eva_H
August 3, 2025
在國內很少遇到細節處理如此周到的酒店。到達時,員工知道我們預訂的是豪華閣房型,立刻熱情地帶我們到31樓貴賓廊辦理入住。入住過程順暢,他們還因為我們帶小孩而升級為行政套房。房間寬敞,適合孩子玩耍,並提前準備好了圍欄和小木馬。特別稱讚客房服務,地毯乾淨到孩子穿着白襪子跑一圈也不會弄臟。
豪華閣貴賓廊的服務人員態度親切,提供乾淨的小童座椅和餐具。環境清靜,風景優美,早餐令人滿意,尤其是朱新年的湯圓特別美味。下午茶的甜品種類豐富,但建議可以增加一些鹹食選擇。
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Karlevelin
August 3, 2025
好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好
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Guest User
August 3, 2025
設施:設施蠻好的
衞生:衞生很棒
環境:環境大氣優雅
服務:最值得誇讚Yvonne很棒
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Guest User
August 3, 2025
房間很好服務很棒Yvonne專業
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Guest User
August 3, 2025
酒店位置非常好,就在園區,旁邊商場很多去哪都方便,酒店服務態度非常好,前台小姐姐 coco非常熱情禮貌主動幫忙引導,我們入住的是豪華閣大床房,視野非常好 住的很舒服 ,下次還來蘇州還會考慮住這裏。
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Guest User
August 2, 2025
前台主动安排高層向南房间,视野很好。 符合国际5星酒店标配,舒適豪華型酒店👍🏻. Concierge 服務十分礼貌良好,2位礼賓師協助联絡不良態度出租车司机,認真跟進,確保住客旅程順利愉快,感謝!
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Smart Austin
August 2, 2025
環境很好,交通便利,早餐不錯,停車方便,前台duke服務也非常周到,下次來蘇州還會選擇這家!
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Guest User
August 2, 2025
別的都還行。一個入住的時候我應該是聽見前台説給我升級,我沒有追問,也不敢百分百肯定沒聽錯,但沒有升級我可以確定。 二,一般收按金的退房後秒退。要麼就幾個鐘頭。嗯上午退房晚上沒收到,打電話去問。説24小時。嗯要把24小時用足的。也就是要隔天,是資金流很緊張嗎
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Spa
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Bar
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Service robots
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Indoor swimming pool

Spa

Executive lounge

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Pool umbrellas
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Translation tools available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Gym
Massage room
Spa
Public Areas
Shopping mall
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Service robots
No smoking in public areas
Smoking area
Cleaning Services
Dry cleaning
Ironing service
Laundry service (on-site)
Additional charge
Facilities for Children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Business Services
Multi-function room
Conference room
Business center
Postal service
Fax/copying service
Wedding service
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Children 3–11 years old | Contact property |
Children 12 years old and over | CNY 350.00 (approx. PHP 2,830.58) per person per night |
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
Age | Fee |
---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 79.00 (approx. PHP 638.91) per person |
Children 12–17 years old | CNY 158.00 (approx. PHP 1,277.81) per person |
Adult | Buffet:CNY 158.00 (approx. PHP 1,277.81) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 303
As part of the G Plaza, the 32-storey Shangri-La Hotel, Suzhou Yuanqu is within walking distance of the lake’s scenic area, Suzhou International Expo Centre and to the Suzhou Culture and Arts Centre. It is also conveniently located near the city’s subway station, offering easy access to local attractions. The nearby high-speed train station and expressway allow quick connections to Shanghai Pudong International Airport, Shanghai Hongqiao International Airport and Sunan Shuofang International Airport. Shangri-La Hotel, Suzhou Yuanqu features spacious guestrooms and suites, as well as serviced residences with views of Jinji Lake and the city landscape. A movable wall in the open-style bathroom transforms the room into a private sanctuary or an open space, accentuating its design. Guest rooms start at 48 square metres and are equipped with Wi-Fi and a full range of luxury touches, including quality skincare products. Guests staying in suites or on dedicated Horizon floors also enjoy the personalized services of the Horizon Club Lounge where breakfast, refreshments and cocktails are served daily.
Frequently Asked Questions
What is the cancellation policy for Shangri-La Hotel, Suzhou Yuanqu?
The cancellation policy for Shangri-La Hotel, Suzhou Yuanqu varies depending on the type of room and booking conditions.What is the cancellation policy for Shangri-La Hotel, Suzhou Yuanqu?
What are the check-in and check-out times at Shangri-La Hotel, Suzhou Yuanqu?
Standard check-in time at Shangri-La Hotel, Suzhou Yuanqu is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Shangri-La Hotel, Suzhou Yuanqu?
Does Shangri-La Hotel, Suzhou Yuanqu provide breakfast?
Yes, Breakfast is offered at Shangri-La Hotel, Suzhou Yuanqu. Breakfast option(s): Western, Chinese, Asian. Does Shangri-La Hotel, Suzhou Yuanqu provide breakfast?
Can I bring my pet inside the Shangri-La Hotel, Suzhou Yuanqu?
As much as we love pets, unfortunately, we are unable to accommodate them in Shangri-La Hotel, Suzhou Yuanqu.Can I bring my pet inside the Shangri-La Hotel, Suzhou Yuanqu?
Is there a restaurant at Shangri-La Hotel, Suzhou Yuanqu?
Yes, Shangri-La Hotel, Suzhou Yuanqu offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Shangri-La Hotel, Suzhou Yuanqu?
How far is the Shangri-La Hotel, Suzhou Yuanqu from the closest airport?
The closest airport is Sunan Shuofang International Airport, and it is about 54 mins from hotel by car (43.9 km).How far is the Shangri-La Hotel, Suzhou Yuanqu from the closest airport?
Is airport shuttle service offered by Shangri-La Hotel, Suzhou Yuanqu ?
Yes, at Shangri-La Hotel, Suzhou Yuanqu, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Shangri-La Hotel, Suzhou Yuanqu ?
About This Property
Nearest Airport | Wuxi Airport |
---|---|
Distance to Airport | 44.02KM |
Nearest Train Station | Suzhou Railway Station |
Distance to Train Station | 12.64KM |
Nearest Subway Station | Shidaiguangchang |
Distance to Subway Station | 0.35KM |
Average Price From | PHP11629 |
Hotel Star Rating | 5 |