Pan Pacific Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Pan Pacific Suzhou

No.14 of Cultural Hotels in Suzhou
No.259 Xinshi Road, Gusu District, Suzhou, Jiangsu, 215007, China
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Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL. Show More
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hotel overview picture
Last booked 49 mins ago
Highlights
Free parking
Varied breakfast
Lots to do
Airport pick-up available
Amenities
Indoor swimming poolFree
Gym
Private parkingFree
Priority airport pick-up
Tennis court
Golf simulator
5 Restaurants
Cafe
All Amenities
Property Description
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
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4.7/5
Outstanding
Environment: Elegant Service: Very good attitude
All 8,486 Reviews
Surroundings
Metro: Xinshiqiao
(530m)
Metro: Nanmen
(640m)
Airport: Sunan Shuofang International Airport
(39.6 km)
Train: Suzhou Railway Station
(6.2 km)
Train: Suzhou Industrial Park Railway Station
(13.0 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room (2 beds)
4

Deluxe Room (2 beds)

2 Single bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier Twin
5

Premier Twin

2 Single bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Family Triple Room
5

Family Triple Room

1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Triple Bedroom Executive Suite
6

Triple Bedroom Executive Suite

Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Queen bed
153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Executive Suite
5

Executive Suite

1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Family Suite
4

Family Suite

Bedroom 1:1 Queen bed ● Living Room:1 Single bed
64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Deluxe Suite
4

Deluxe Suite

1 Queen bed
64m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier King
5

Premier King

1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Deluxe Room (Double Bed)
4

Deluxe Room (Double Bed)

1 Queen bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Standard 2-bed Room
2

Standard 2-bed Room

2 Single bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Two Bedroom Executive Suite
6

Two Bedroom Executive Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Premier View Twin
5

Premier View Twin

2 Single bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier View King
6

Premier View King

1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Wu Gong Hall
10

Wu Gong Hall

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Room Details
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Family Two Bedrooms
4

Family Two Bedrooms

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier Balcony King
5

Premier Balcony King

1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Executive Pagpda Suite
4

Executive Pagpda Suite

1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Deluxe Twin
5

Deluxe Twin

2 Single bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier Balcony Suite
4

Premier Balcony Suite

1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Deluxe King
5

Deluxe King

1 Queen bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Premier Balcony Twin
4

Premier Balcony Twin

2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
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Guest Reviews

4.7/5
Outstanding
8486 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.8
  • Service4.6
Average for similar properties in Suzhou
Most Mentioned
D‍o‍u‍s‍h‍i‍f‍e‍n‍g‍j‍i‍n‍g‍ ‍x‍i‍n‍g‍h‍u‍i
April 12, 2025
住宿酒店環境很好 後邊就是盤門景區 晚上吃完飯消消食就溜達一會 酒店太大 房間離前台有點遠 取外賣不太方便 其他的很好
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
The room is well maintained despite signs of aging. Its blending of traditional architecture and modern facilities is a plus point for me. The room is spacious with very comfortable beds. Loved the view and garden around the hotel. It’s just next to Panmen scenic area. It was a very enjoyable and relaxing stay.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 12, 2025
Environment: Elegant Service: Very good attitude
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
窗子有等於沒有,差評
Translate
R‍o‍n‍g‍e‍r‍5‍1‍3
April 12, 2025
Not bad, worth coming again, I hope the breakfast will be better if it is more abundant
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
酒店正門就像宮殿一樣,整體設施全,檔次高,健身房,室內室外游泳池,樓頂還有網球場,園林設計也不錯,位置也在古運河內,出遊方便,早餐真的特別豐富。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
When I made the booking in the trip.com, there is stating as garden view. But what i get for my room, is city view, and facing a wall. I clarify with the hotel counter, they explained that all the room no categorize as garden view or city view. Location: Walk 5 mins to metro station
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
Staff is best
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
服務環境非常好。人員有禮貌。地點極休。。房間乾淨整潔。酒店服務人員細心打掃,有需要既物品都會補充,。
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Services & Amenities

Indoor swimming pool
Gym
5 Restaurants
Conference room
Playground
5 Restaurants
海天楼(中餐厅)
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Reservations available
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
Sun Ray禧禾意大利灵感餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Ambience: Romantic
Dining options: Reservations available
塔影咖啡
Style: A la carte
Ambience: Modern
Business hours: [Mon - Sun] 10:00-18:00
More Amenities
Internet
2 Swimming pools
Indoor swimming poolFree
Outdoor swimming poolTemporarily closed
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children over 1.2m in height
CNY 68.00 (approx. PHP 531.46) per person
Adult
Buffet:CNY 128.00 (approx. PHP 1,000.40) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. PHP 3,907.78) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit Refundwithin 7 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1999
  • Renovated: 2020
  • Number of Rooms: 336
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.

Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.

Frequently Asked Questions

What is the cancellation policy for Pan Pacific Suzhou?

The cancellation policy for Pan Pacific Suzhou varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Pan Pacific Suzhou?

Standard check-in time at Pan Pacific Suzhou is 15:00 and check-out time is 12:00.

What amenities and services are available at Pan Pacific Suzhou ?

Pan Pacific Suzhou offer top amenities and services include Laundry room.

Does Pan Pacific Suzhou provide breakfast?

Yes, Breakfast is offered at Pan Pacific Suzhou. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the Pan Pacific Suzhou?

As much as we love pets, unfortunately, we are unable to accommodate them in Pan Pacific Suzhou.

Is there a restaurant at Pan Pacific Suzhou?

Yes, Pan Pacific Suzhou offers on-site dining. You can enjoy a variety of Chinese, Asian, Asian, Italian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Pan Pacific Suzhou from the closest airport?

The closest airport is Sunan Shuofang International Airport, and it is about 55 mins from hotel by car (39.6 km).

Is airport shuttle service offered by Pan Pacific Suzhou ?

Yes, at Pan Pacific Suzhou, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportWuxi Airport
Distance to Airport40.38KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station12.99KM
Nearest Subway StationXinshiqiao
Distance to Subway Station0.53KM
Average Price FromPHP10064
Hotel Star Rating5