Pan Pacific Suzhou
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1 room, 2 adults, 0 children
All properties in Suzhou

Pan Pacific Suzhou

No.16 of Cultural Hotels in Suzhou
No.259 Xinshi Road, Gusu District, Suzhou, Jiangsu, 215007, China
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hotel overview picture
Last booked 2 mins ago
China travel essentials
Ideal location
Varied breakfast
Most card payments accepted
Free parking
Lots to do
Amenities
Indoor swimming poolFree
Outdoor swimming poolFree
Spa
Gym
Private parkingFree
EV charging station
Priority airport pick-up
Car rentals
All amenities
Property Description
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
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9.4/10
Outstanding
The environment is very good, unexpected
All 9,751 reviews
Surroundings
Metro: Xinshiqiao
(510m)
Metro: Nanmen
(640m)
Airport: Sunan Shuofang International Airport
(39.6 km)
Train: Suzhou Railway Station
(6.2 km)
Train: Suzhou Industrial Park Railway Station
(13.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Twin
5

Premier Twin

2 Single bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Family Triple Room
5

Family Triple Room

1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Triple Bedroom Executive Suite
6

Triple Bedroom Executive Suite

Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Queen bed
153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Family Suite
4

Family Suite

Bedroom 1:1 Queen bed ● Living Room:1 Single bed
64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Executive Suite
5

Executive Suite

1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Deluxe Suite
4

Deluxe Suite

1 Queen bed
64m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier King
5

Premier King

1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Standard 2-bed Room
2

Standard 2-bed Room

2 Single bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Two Bedroom Executive Suite
6

Two Bedroom Executive Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Superior Queen Room
2

Superior Queen Room

1 Queen bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier View Twin
5

Premier View Twin

2 Single bed
32-36m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier King Grande
3

Premier King Grande

1 King bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Family King Room
4

Family King Room

1 Queen bed and 1 Sofa bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Premier View King
6

Premier View King

1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Wu Gong Hall
11

Wu Gong Hall

Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Room Details
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Premier Balcony King
5

Premier Balcony King

1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Family Two Bedrooms
4

Family Two Bedrooms

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Executive Pagpda Suite
4

Executive Pagpda Suite

1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Deluxe Twin
5

Deluxe Twin

2 Single bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Premier Balcony Suite
4

Premier Balcony Suite

1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Deluxe King
5

Deluxe King

1 Queen bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Premier Balcony Twin
4

Premier Balcony Twin

2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Guest Reviews

9.4/10
Outstanding
9,751 reviews
  • Cleanliness9.4
  • Amenities9.2
  • Location9.6
  • Service9.3
Average for similar properties in Suzhou
Most Mentioned
Review summary
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Spacious & Comfortable Rooms: Rooms are frequently described as spacious, well-appointed, and blending traditional décor with modern amenities. Many noted the cleanliness and comfort of the accommodations, especially in family suites and higher-tier rooms.(based on 412 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
房間的佈置很講究,功能性舒適性都很強。早餐和自助餐很豐富。酒店就是一座園林。非常好評!
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K‍a‍n‍g‍S‍t‍e‍p‍h‍e‍n
August 2, 2025
十年前和朋友來蘇州就住的泛太平洋,這次帶孩子來蘇州玩依然選擇了這裏。沒想到過了10年酒店的各種設施配套還是原來的樣子,一點都沒有變的陳舊。 這次訂的家庭雙大床房,兩個1.8米的大床加上床品很好睡得很舒服。 房間裏的冰箱有冷藏和冷凍很方便!但入住前打前台電話詢問房間是否有冰箱得到的答案竟然是沒有冰箱…有些差強人意! 酒店早餐也相對豐富口味尚可,晚上餓了點了送餐味道也不錯,還有小份價格也不貴。 地下停車場不是很大停車有點費勁。 總體很不錯下次還會入住!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
入住時直接開上城牆,儀式感滿滿;酒店古色古香,作為老牌涉外酒店,服務人員服務意識較強,非常周到;外地車進入酒店要注意限行時間,地面地下都可以停車。 這次正好遇到大暴雨,盤門景區衹去了一下下,下次再來😀
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
總統感覺還行,客流量挺大的,因為下雨沒有好好的遊玩,酒店到盤龍景區真的很近後門就是,夜景值得一逛
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
房間比我想象的要好很多,這次的酒店是很不錯的。我們都很滿意
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
酒店各方面都挺滿意,小谷的服務也很好~
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l‍u‍c‍e‍k‍a
August 2, 2025
酒店有蘇州歷史風格,與景區無縫連接,憑房卡隨時出入。地理位置屬於老城區 衣食住行便利。總體表現良好 適合家庭 朋友 親子 旅行。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
服務態度很好,酒店舒適
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Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Gym
5 Restaurants
Conference room
Multi-function room
Playground
5 Restaurants
海天楼(中餐厅)
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Reservations available
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
Sun Ray禧禾意大利灵感餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Ambience: Romantic
Dining options: Reservations available
塔影咖啡
Style: A la carte
Ambience: Modern
Business hours: [Mon - Sun] 10:00-18:00
More Amenities
Internet
2 Swimming pools
Indoor swimming poolFree
Outdoor swimming poolFree
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
HeightFee
Children under 1.4m in height
Free
Children over 1.4m in height
CNY 68.00 (approx. PHP 549.94) per person
Adult
Buffet:CNY 68.00 (approx. PHP 549.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. PHP 4,043.68) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit Refundwithin 7 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1999
  • Renovated: 2020
  • Number of Rooms: 336
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.

Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.

Frequently Asked Questions

What is the cancellation policy for Pan Pacific Suzhou?

The cancellation policy for Pan Pacific Suzhou varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Pan Pacific Suzhou?

Standard check-in time at Pan Pacific Suzhou is 15:00 and check-out time is 12:00.

Does Pan Pacific Suzhou provide breakfast?

Yes, Breakfast is offered at Pan Pacific Suzhou. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the Pan Pacific Suzhou?

As much as we love pets, unfortunately, we are unable to accommodate them in Pan Pacific Suzhou.

Is there a restaurant at Pan Pacific Suzhou?

Yes, Pan Pacific Suzhou offers on-site dining. You can enjoy a variety of Chinese, Asian, Asian, Italian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Pan Pacific Suzhou from the closest airport?

The closest airport is Sunan Shuofang International Airport, and it is about 55 mins from hotel by car (39.6 km).

Is airport shuttle service offered by Pan Pacific Suzhou ?

Yes, at Pan Pacific Suzhou, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportWuxi Airport
Distance to Airport40.38KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station12.99KM
Nearest Subway StationXinshiqiao
Distance to Subway Station0.51KM
Average Price FromPHP10793
Hotel Star Rating5