Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)

Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Reviews

Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)

No.999 Zhongxin Avenue East, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)
Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)
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Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Guest Reviews

4.7/5
Outstanding
2764 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2764)
Positive reviews(2716)
Reviews with photos/video(653)
Delicious breakfast(371)
Easy to get around(296)
Friendly front desk staff(284)
Convenient for shopping(163)
Convenient parking(120)
Close to metro(117)
Tasty coffee(39)
Negative reviews(48)
Guest User
Superior Room, Queen Bed, Corner
Stayed in Jan 2025
Solo travelers
4 review
4.7/5
Amazing
Posted on Feb 23, 2025
Excellent stay, very clean. Only complaint would be the room was very warm - 28 degrees, even though the ac was set on cooling to 16 degrees.
Response from Property: Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you found your stay excellent and the accommodations very clean. If you feel uncomfortable in the room temperature, you can directly report the problem to the hotel manager, we will take appropriate measures according to your feedback in time.Best Regards,IHG Social Listening Team
Kkaatteebb
1 Queen Bed Standard
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on May 19, 2024
Great location for business trip in the area. Good hotel features. A little noisy next to the elevator but that’s normal. Good choice of breakfast and helpful staff.
Response from Property: Dear Guest,Thank you for your feedback on your recent business trip to our hotel. We are delighted to hear that you found our location to be excellent for your business needs.We are also pleased to know that you were satisfied with the breakfast options available. Our staff strives to provide a variety of delicious breakfast items to cater to all tastes, and we are glad that you found them to be a good choice.We are grateful for your praise of our helpful staff. Our team is committed to providing exceptional customer service and going above and beyond to ensure our guests have a pleasant experience.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them. We hope to welcome you back in the future and continue to provide you with a comfortable and enjoyable experience.Best Regards,IHG Social Listening Team
Erwin Bryan Utchanah
1 Queen Bed Standard
Stayed in Feb 2024
Business travelers
5 review
4.5/5
Great
Posted on Mar 18, 2024
It is a stop by or stop over for business travellers in the middle of the City on an Olympic Sports Complex Food is sufficient with good choices for all tastes.
Response from Property: Dear guest, Thank you for your feedback. We are delighted to hear that you found our hotel convenient for business travelers in the heart of the city, with its proximity to the Olympic Sports Complex. We strive to provide a diverse range of food options to cater to all tastes, and it's reassuring to know that you found our selection sufficient.We are committed to ensuring that our guests enjoy a comfortable and satisfying stay. If there is anything else you need or any suggestions for improvement, please feel free to share with us. We look forward to welcoming you again in the future.Best Regards,IHG Social Listening Team
Yitzhak
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Great location next to Olympic center facilities and mall. Right on the 5 subway.
Response from Property: Dear Guest,Thank you for leaving us a review.It was a pleasure to have learnt you appreciate our hotel’s location, since we are next to Olympic center facilities and mall.We appreciate our guests' comments and we do take this feedback to heart and appreciate you sharing it with us.We look forward to having you stay with us again soon. Sincerely,IHG Social Listening Team
Guest User
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2023
Couples
5 review
4.7/5
Amazing
Posted on Mar 25, 2023
The rooms are basic, but have all you need. It was not noisy until 8am, later the nearby construction started. Breakfast not really impressive, but ok.
Response from Property: Dear guest, Thank you so much for your review! We appreciate our guests' comments as we use them to improve the overall experience at our hotel. Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
2 Single beds Standard
Stayed in Jan 2023
Business travelers
1 review
3.7/5
Posted on Feb 26, 2023
A decent hotel, though quite far out from the main action. The breakfast buffet a notable highlight. Shower great. No real complaints though the smell of nicotine from previous occupiers not a strong selling point.
Response from Property: Dear guest,Thanks for choosing to stay with us. We are glad to know that you were satisfied with our hotel's breakfast and the shower.Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Shane
1 Queen Bed Standard
Stayed in Dec 2022
Couples
15 review
5.0/5
Outstanding
Posted on Jan 25, 2023
Overall great service. Though I hope they can do something with the shower area as the water is flowing out when showering.
Response from Property: Dear Guest,Thanks for choosing to stay with us and your recognition of staff services.Your feedback regarding the shower area is important to us and has been shared with our management team.Best Regards,IHG Social Listening Team
Patrick83
1 Queen Bed Standard City View
Stayed in Jul 2023
Couples
53 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Everything fine, thank you 😊
Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
1 Queen Bed Standard
Stayed in Feb 2023
Travel with friends
1 review
4.5/5
Great
Posted on Mar 27, 2023
well organize hotel, Staff super friendly.
Response from Property: Dear Guest,Thank you so much for taking the time to to write a review.We are very pleased to hear that our staff made your stay pleasant. We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team
Anonymous User
2 Single beds Standard
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Nice~
Response from Property: Dear guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and it's great to know that we've achieved that for you. We look forward to welcoming you back again soon. Have a wonderful day!Best Regards,IHG Social Listening Team
Anonymous User
1 Queen Bed Standard
Stayed in May 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Aug 19, 2023
very nice
Response from Property: Dear Guest,Thank you for taking a moment from your busy schedule to share your experience!I am pleased to see that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Best regards,IHG Social Listening Team
Lvxingxiaolu168
1 Queen Bed Standard
Stayed in Feb 2025
Other
17 review
5.0/5
Outstanding
Posted on Mar 9, 2025
I came to see Lala Hsu's concert and it happened to be Women's Day on March 8th. The sanitary environment was OK. It was very convenient because the stadium was only a 100m walk downstairs. The hotel also prepared Lala Hsu's peripheral materials, which was a surprise. They also gave me roses. I will book this hotel for concerts in the future!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您入住蘇州工業園區智選假日酒店(蘇州奧林匹克體育中心店)。小智家坐落於蘇州工業園區中新大道東999號,緊鄰奧體中心商業城,讓您能夠輕鬆抵達演唱會現場,享受一場視聽盛宴。同時,周邊的商場、餐飲等配套設施齊全,滿足您購物、餐飲、娛樂等多種需求。很榮幸您對我們的特別準備——徐佳瑩的周邊物料以及象徵愛與美好的玫瑰花感到驚喜。我們始終致力於在細節中體現對賓客的關懷與尊重,您的喜愛是對我們最大的鼓勵。誠摯期待您再次蒞臨!祝您生活愉快!智選假日賓客關懷團隊
Guest User
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2025
Family
16 review
5.0/5
Outstanding
Posted on Mar 9, 2025
It is a great location for watching concerts. You can see the entrance and crowds of the stadium from the window. You can eat all kinds of food downstairs. Parking is also very convenient. The hotel has a direct elevator, which is very convenient👍
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常榮幸能夠與您在蘇州工業園區智選假日酒店(蘇州奧林匹克體育中心店)相遇。小智家位於蘇州工業園區中新大道東999號,毗鄰奧體中心商業城,地理位置優越,不僅方便您輕鬆前往演唱會現場,更為您的餐飲、購物和娛樂活動提供了極大的便利。我們為賓客精心準備了多種類型的客房,滿足不同需求。還配備了會議室、自助洗衣房、健身室、自助早餐廳以及免費停車場等設施,確保您在商務出行或休閑旅遊時享受到全方位的便利與舒適。真誠期盼您的再次光臨!祝您生活愉快!智選假日賓客關懷團隊
Guest User
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Because I was going to see Lin Zhixuan's concert, I specially booked the Olympic Sports Center Hotel nearby. It only takes about two minutes to walk to the concert, which is great. The hotel is clean and tidy, the facilities and equipment are relatively new, and the rooms are well soundproofed. This time we booked a family room with a good view, and we can see the gymnasium opposite. The happiest thing is that they also gave us a free breakfast, which is rich and can meet customers with different needs. Finally, I would like to thank Eve at the front desk for her thoughtful service and sending fruits and drinks. I will continue to stay here next time I come to see the concert!
Original TextTranslated by Google
6/7
Response from Property: 親愛的客人,您好!很榮幸與您相遇在蘇州工業園區智選假日酒店(蘇州奧林匹克體育中心店)。小智家坐落於蘇州工業園區中新大道東999號,緊鄰奧體中心商業城,不僅讓您輕鬆觀看演唱會,更為您的餐飲、購物和娛樂活動提供了極大的便利。我們的客房環境整潔舒適,設施設備精巧齊全,旨在為您打造一個温馨的休憩空間。服務團隊以滿腔熱情與無微不至的關懷,時刻準備為您提供貼心的幫助。每天清晨,我們為賓客準備了營養豐富、品種多樣的智選早餐,為您開啟充滿活力的一天。期待與您的再次相遇!祝您生活愉快,萬事順意!智選假日賓客關懷團隊
Guest User
2 Single beds Standard
Stayed in Feb 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Came to Suzhou to watch Lin Zhixuan's concert. The location of this hotel is super convenient. Just turn right after leaving the hotel. After the concert, you can go back to the hotel to rest without having to squeeze in with the crowds to catch the subway. Xiaofang's service is very good, warm and thoughtful. When checking in, a refueling bag was given. Bottled water was also readily met. The breakfast variety is also relatively rich. My girlfriend especially likes to drink coffee in the lobby. There is a commercial area around, so it is also convenient to eat.
Original TextTranslated by Google
Response from Property: 親愛的客人,您好!感謝您入住蘇州工業園區智選假日酒店(蘇州奧林匹克體育中心店)。我們同事小方的熱情周到能夠為您帶來愉快的入住體驗,我們深感自豪。入住時贈送的加油包和瓶裝水的及時提供,都是我們希望能為您帶來更多便利和温暖的小小心意。早餐的豐富品種和大廳的咖啡能夠得到您和閨蜜的喜愛,我們感到非常開心。期待與您再次相見!祝您天天開心,事事順心!智選假日賓客關懷團隊