Four Points by Sheraton Suzhou Gusu
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1 room, 2 adults, 0 children
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Four Points by Sheraton Suzhou Gusu
Opened in 2025
No. 14 of 4-Star Select Hotels in Suzhou
No.3099 Renmin Road, Gusu District, Suzhou, Jiangsu, China
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We Price Match
Last booked 7 hrs ago
China travel essentials
Easy to reach
Currency exchange
Free parking
Great views
Delicious breakfastShow more
Amenities
GymFree
Public parkingFree
EV charging station
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
All amenities
Property Description
The hotel is located near several commercial complexes, close to the city transport hub. 1.1km from Suzhou Railway Station, 2 Min walk to Suzhou Metro Line 2 and Line 6, The transportation is very convenient, and 40 Min drive to Sunan Shuofang International Airport .
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9.4/10
Facilities: Good
Cleanliness: Good
Environment: Good
Service: Jack was very good
All 509 reviews
Surroundings
Metro: Pinghelu
(280m)
Metro: Pinglonglu East
(610m)
Airport: Sunan Shuofang International Airport
(32.5 km)
Train: Suzhou Railway Station
(1.7 km)
Train: Suzhou Industrial Park Railway Station
(10.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Nailong Family Room
1 King bed
45m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Octonauts Family Room
1 King bed
45m² | Floor: 3
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
City View Senior King Room
1 King bed
41-45m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Classic Ultraman Family Room
2 Double bed
43m² | Floor: 3
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Atrium View King Room
1 King bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Suites
1 King bed
58-62m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
2-bed Room With City View
2 Double bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Atrium View Double Room
2 Double bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
City View Senior Double Room
2 Double bed
41-45m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Connecting Room
1 King bed and 2 Double bed
41m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Handicap Room
1 King bed
36m² | Floor: 2
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Queen Room With City View
1 King bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.4/10
Outstanding
509 reviews
- Cleanliness9.5
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Suzhou
Review summary
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Comfort: Rooms are described as spacious and quiet, providing a restful atmosphere. The efficient air conditioning and high water pressure contribute to a comfortable stay. The decor is modern and appealing, enhancing the overall experience.(based on 166 reviews)
Yvonne LMK
October 27, 2025
Location is near to metro, just a few stops away from all the major attractions.
Room is comfortable and quiet.
Staff are extremely friendly and helpful.
Yunxinyanwan
September 6, 2025
入住整體還好。臨去高鐵站前一支需要冷藏的葯物忘記在冰箱裏，趕緊和酒店前台溝通好了，三分鐘我就返回了酒店，和前台唐姓男士又説一遍，然後就一直讓我稍等！啊！！！五分鐘後沒有任何反映，我又催，告訴唐姓男士，要趕火車，再催一下。結果，他居然才讓旁邊一名女士上樓去取，説剛才樓上可能沒人響應！然後，竟然又等了五分鐘才拿下了！！！我想知道你們酒店的員工上崗前有培訓過嗎？就這處理事情的能力和節奏？？？我從前沒有給任何一家攜程酒店差評過。這次不能忍了，我家人還在生病，在大堂外還忍痛等待。咱們都要換位思考，你們這樣的服務合格嗎？
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Chichihehewanwandezhenji
August 21, 2025
新開酒店值得入住，火車站下一站就到。地鐵離酒店很近。好消息上來有電梯上來，不好消息就是上來一半的電梯壞了，要自己上台階。下去全部都是走樓梯。酒店很乾凈，環境很好，比較新酒店。服務也不錯。也沒見大家説服務差，地理位置優越去哪都方便，重點這裏好點到好吃的外賣！缺點希望洗衣機多點，暑假來蘇州每天都是在濕身中。含有早餐都起不來去吃，這裏的早餐十點就結束了，記得哦。下次來蘇州還想住這裏方便，睡覺也安靜。
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Beast[taiyang]🐶
August 23, 2025
🏨 總體印象：姑蘇福朋喜來登酒店性價比不錯，設施樸實無華但恰到好處，員工服務態度友好且熟練，甚至比一些更高端的酒店體驗更好。
🛏️ 客房體驗：客房空間寬敞，配有舒適床品和落地窗，視野開闊。
🍽️ 餐飲亮點：早餐頗具特色，提供蘇式麪點和蘇式綠豆湯，選擇豐富。
⚡️ 設施與服務：酒店配備健身房、免費洗衣房。地面停車場車位有時緊張，但B2層設有地下停車場，記得離場前在前台掃碼免停車費。
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1515421****
August 25, 2025
前台服務非常好，Ann經理自始至終微笑相待，中途出現插曲也能完美解決，酒店景色不錯，下次還會選擇
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M3880****
August 18, 2025
前台服務非常好有求必應，酒店房間很新入住前台還主動贈送了早餐，早餐很不錯，種類很豐富味道很不錯，酒店環境也非常好，下次還會再來。
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Anonymous User
August 20, 2025
距離地鐵很近 晚上蠻安靜的
早餐非常豐盛
新建的酒店所以整體裝修很新，沒有特別濃重的裝修的味道，衹是拉開抽屜有點點而已
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M247177****
August 17, 2025
非常感謝前台Jack熱情周到的服務！從辦理入住到解答疑問，他始終保持着專業且親切的態度，耐心細緻地解決我的每一個需求。過程中他主動提供貼心建議，讓我感受到賓至如歸的温暖，極大提升了我的體驗。他的高效工作和真誠服務令人印象深刻，必須給滿分好評！
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Services & Amenities
Most popular amenities
Gym
Free
Public parking
Free
EV charging station
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Taxi booking service
Currency exchange
Service robots
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Free
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front desk services
24-hour front desk
Host welcome service
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Electronic ID reader for check-in
Currency exchange
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & wellness
Gym
Free
Activities
Table soccer
Public areas
Water purifier
Elevator
Ventilation system
Humidifier
BBQ
Additional charge
Service robots
No smoking in public areas
Smoking area
Garden
PA and sound system
Non-smoking floor
Cleaning services
Clothes dryer
Clothes steamer
Laundry room
Free
Dry cleaning
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's slippers
Children's toys
Children's toothbrushes
Business services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Braille signs
Handrails on stairs
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 69.00 (approx. US$9.73) per person |
Children over 1.4m in height | CNY 138.00 (approx. US$19.45) per person |
Adult | Buffet:CNY 138.00 (approx. US$19.45) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. US$70.47) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 165
Phone:+86-512-67579999
Email:reservation-fpszrs@fourpoints-szrs.com
The hotel is located near several commercial complexes, close to the city transport hub. 1.1km from Suzhou Railway Station, 2 Min walk to Suzhou Metro Line 2 and Line 6, The transportation is very convenient, and 40 Min drive to Sunan Shuofang International Airport .
Frequently Asked Questions
What’s the cancellation policy at Four Points by Sheraton Suzhou Gusu?
The cancellation policy at Four Points by Sheraton Suzhou Gusu depends on your room type and booking terms.What’s the cancellation policy at Four Points by Sheraton Suzhou Gusu?
What are the check-in and check-out times at Four Points by Sheraton Suzhou Gusu?
Check-in at Four Points by Sheraton Suzhou Gusu starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Four Points by Sheraton Suzhou Gusu?
Is breakfast available at Four Points by Sheraton Suzhou Gusu?
Yes, Four Points by Sheraton Suzhou Gusu provides breakfast. Options include Western, Chinese. Is breakfast available at Four Points by Sheraton Suzhou Gusu?
Are pets allowed at Four Points by Sheraton Suzhou Gusu?
No, pets are not allowed at Four Points by Sheraton Suzhou Gusu.Are pets allowed at Four Points by Sheraton Suzhou Gusu?
How do I get to Four Points by Sheraton Suzhou Gusu from the nearest airport?
The nearest airport is Sunan Shuofang International Airport, located about about 1 hour 12 mins from hotel by car (32.5 km) away.How do I get to Four Points by Sheraton Suzhou Gusu from the nearest airport?
Does Four Points by Sheraton Suzhou Gusu offer airport transfer services?
No, Four Points by Sheraton Suzhou Gusu doesn’t offer airport shuttle or transfer options.Does Four Points by Sheraton Suzhou Gusu offer airport transfer services?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 32.6KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 1.74KM |
| Nearest Subway Station | Pinghelu |
| Distance to Subway Station | 0.28KM |
| Average Price From | USD111 |
| Hotel Star Rating | 4 |