Suzhou Shantang Street UrCove by Hyatt Hotel
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1 room, 2 adults, 0 children
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Suzhou Shantang Street UrCove by Hyatt Hotel

Opened in 2024
No. 345 Changxu Road, Gusu District, Suzhou, Jiangsu, China
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We Price Match
hotel overview picture
Last booked 9 mins ago
China travel essentials
Delicious breakfast
Ideal location
Superb views
Translation tools
Free parking
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Amenities
GymFree
Private parkingFree
24-hour front desk
Luggage storageFree
Bar
Tea room
Restaurant
Cafe
All amenities
Property Description
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre. The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience. The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room. Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life. The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service. UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types. Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests. The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control. The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery. All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure. Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France. Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets. GYM FLOOR:7F LAUNDRY FLOOR:7F At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times. UrCove by Hyatt Suzhou Shantang Street No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China 电话 T+0512 65588888
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9.2/10
Very Good
Really a nice stay with the price. Definitely will come back again.
All 1,496 reviews
Surroundings
Metro: Shi Lu
(570m)
Metro: Guangjinanlu
(870m)
Airport: Sunan Shuofang International Airport
(37.6 km)
Train: Suzhou Railway Station
(3.2 km)
Train: Suzhou New Area Railway Station
(12.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe 2-bed Room
4

Deluxe 2-bed Room

2 Single bed
38-40m² | Floor: 19-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family Friendly Room (Double Bed) (Tv, Fridge)
14

Family Friendly Room (Double Bed) (Tv, Fridge)

1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Yifei Executive Deluxe Suite [Electric Curtain + Laifen Hairdryer + Safe]
13

Yifei Executive Deluxe Suite [Electric Curtain + Laifen Hairdryer + Safe]

1 King bed
72m² | Floor: 27-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Family Friendly Room (Double Bed) (Tv, Fridge)
8

Family Friendly Room (Double Bed) (Tv, Fridge)

1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Gusu Guyun Executive City-view Double Bed Room
5

Gusu Guyun Executive City-view Double Bed Room

1 King bed
38-40m² | Floor: 19-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Queen Room
5

Superior Queen Room

1 King bed
35-38m² | Floor: 9-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Queen Room
5

Deluxe Queen Room

1 King bed
38-40m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior 2-bed Room
5

Superior 2-bed Room

2 Single bed
35-38m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family-friendly Family Room
3

Family-friendly Family Room

1 King bed and 1 Single bed
42m² | Floor: 24
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Yifei Executive Suite [Electric Curtain + Laifen Hairdryer + Safe]
8

Yifei Executive Suite [Electric Curtain + Laifen Hairdryer + Safe]

1 King bed
62m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.2/10
Very Good
1,496 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.2
  • Location9.4
  • Service9.1
Average for similar properties in Suzhou
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
還可以的 房間很大 但是早餐很一般
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
酒店位置不錯,乾淨清爽,前台木子服務周到,熱情❤️🔥,辦理入住快,挺好!
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
山塘街附近,酒店房間很大,沙發也很大,適合家庭出遊。附近還有茶顏悦色。夜晚休閑方便。樓下大堂也不錯。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
酒店,環境温馨,衞生乾淨。服務態度好。 下次旅遊還住這家酒店。
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d‍d‍j‍j‍0‍0‍7
September 7, 2025
房間視野開闊,採光良好,設施維護得很新,前台木子服務周到細緻,熱情!辦理入住也很快、位置出行很方便值得推薦。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2025
前台木子服務周到細緻,辦理入住也很快、酒店乾淨整潔,周邊景色很好,性價比超高
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2025
房間挺大的
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 5, 2025
環境一如既往的好,露露的服務特別好,很愉快的入住體驗!
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 5, 2025
木子服務很好 入住體驗不錯
Translate

Services & Amenities

Gym
Bar
Tea room
Restaurant
Cafe
Multi-function room
Restaurant
Restaurant
Style: Buffet
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 50.00 (approx. TWD 214) per person
Children over 1.4m in height
CNY 99.00 (approx. TWD 424) per person
Adult
Buffet:CNY 99.00 (approx. TWD 424) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 265
Phone:+86-512-65588888
Email:mguc0086@urcove-hotels.com
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre. The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience. The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room. Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life. The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service. UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types. Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests. The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control. The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery. All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure. Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France. Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets. GYM FLOOR:7F LAUNDRY FLOOR:7F At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times. UrCove by Hyatt Suzhou Shantang Street No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China 电话 T+0512 65588888

Frequently Asked Questions

What is the cancellation policy for Suzhou Shantang Street UrCove by Hyatt Hotel?

The cancellation policy for Suzhou Shantang Street UrCove by Hyatt Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Suzhou Shantang Street UrCove by Hyatt Hotel?

Standard check-in time at Suzhou Shantang Street UrCove by Hyatt Hotel is 15:00 and check-out time is 12:00.

Does Suzhou Shantang Street UrCove by Hyatt Hotel provide breakfast?

Yes, Breakfast is offered at Suzhou Shantang Street UrCove by Hyatt Hotel. Breakfast option(s): Western.

Can I bring my pet inside the Suzhou Shantang Street UrCove by Hyatt Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Suzhou Shantang Street UrCove by Hyatt Hotel.

How far is the Suzhou Shantang Street UrCove by Hyatt Hotel from the closest airport?

The closest airport is Sunan Shuofang International Airport, and it is about 40 mins from hotel by car (37.6 km).

Is airport shuttle service offered by Suzhou Shantang Street UrCove by Hyatt Hotel ?

No, the Suzhou Shantang Street UrCove by Hyatt Hotel doesn't offer airport transfer services.

About This Property

Nearest AirportWuxi Airport
Distance to Airport38.31KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station3.23KM
Nearest Subway StationShi Lu
Distance to Subway Station0.36KM
Average Price FromTWD3800
Hotel Star Rating4