Suzhou Shantang Street UrCove by Hyatt Hotel
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1 room, 2 adults, 0 children
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Suzhou Shantang Street UrCove by Hyatt Hotel
Opened in 2024
No. 345 Changxu Road, Gusu District, Suzhou, Jiangsu, China
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Last booked 5 mins ago












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Amenities
GymFree
Private parkingFree
24-hour front desk
Luggage storageFree
Bar
Tea room
Restaurant
Cafe
All amenities
Property Description
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre.
The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience.
The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room.
Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life.
The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service.
UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types.
Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests.
The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control.
The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery.
All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure.
Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France.
Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings
The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets.
GYM FLOOR:7F
LAUNDRY FLOOR:7F
At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times.
UrCove by Hyatt Suzhou Shantang Street
No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China
电话 T+0512 65588888
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9.3/10
Truly enjoyable experience. If you can get the top floor, the views are exceptional
All 1,295 reviews
Surroundings
Metro: Shi Lu
(580m)
Metro: Guangjinanlu
(870m)
Airport: Sunan Shuofang International Airport
(37.6 km)
Train: Suzhou Railway Station
(3.2 km)
Train: Suzhou New Area Railway Station
(12.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Deluxe 2-bed Room
2 Single bed
38-40m² | Floor: 19-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

14
Family Friendly Room (Double Bed) (Tv, Fridge)
1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
![Yifei Executive Deluxe Suite [Electric Curtain + Laifen Hairdryer + Safe]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
12
Yifei Executive Deluxe Suite [Electric Curtain + Laifen Hairdryer + Safe]
1 King bed
72m² | Floor: 27-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability

8
Family Friendly Room (Double Bed) (Tv, Fridge)
1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability

4
Gusu Guyun Executive City-view Double Bed Room
1 King bed
38-40m² | Floor: 19-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Superior Queen Room
1 King bed
35-38m² | Floor: 9-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Deluxe Queen Room
1 King bed
38-40m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Superior 2-bed Room
2 Single bed
35-38m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Family-friendly Family Room
1 King bed and 1 Single bed
42m² | Floor: 24
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
![Yifei Executive Suite [Electric Curtain + Laifen Hairdryer + Safe]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
8
Yifei Executive Suite [Electric Curtain + Laifen Hairdryer + Safe]
1 King bed
62m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
1,295 reviews

- Cleanliness9.4
- Amenities9.2
- Location9.4
- Service9.1
Average for similar properties in Suzhou

Guest User
August 1, 2025
大堂環境優雅有格調,木子小哥服務很周到熱情,位置很方便 門口斜對面就是地鐵口,步行幾分鐘分鐘就能走到山塘街,下次來玩還會選擇入住這家!
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Guest User
August 1, 2025
前台接待木子小夥子人精神,服務周到
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Guest User
July 31, 2025
小余服務很好,酒店房間敞亮,大堂環境優雅有格調,位置很方便 300米距離就是地鐵口!風景優美!贊!!!如果下次來蘇州的話還會選擇這裏。
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Guest User
July 31, 2025
前台大斌很熱情,周圍風景很好,自帶停車場免費停車。個人很推薦!
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ADTAN
July 31, 2025
非常滿意服務員木子態度十分和善
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Guest User
July 30, 2025
房間寬暢明亮,風景很好,特別城市夜景。
設備很新,知能馬桶。
服務員態度好,衞生打掃及時。
交通方便,離地鐵2號線很近,到山塘街走路10分鐘,以後到蘇州來玩還值得一住
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Guest User
July 30, 2025
房間很不錯,乾淨衞生,面積也比較大。前台木子服務很棒!周邊遊玩的地方風景秀麗。入住體驗佳!
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tian_nini
July 30, 2025
酒店整體入住感受特別滿意。前台祥祥服務熱情,服務效率高。房間內乾淨整潔,房間景色很好,可以看到古城區
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Zuodizhu
July 30, 2025
酒店位置很不錯,距離山塘街和白居易碼頭幾百米、房間乾淨整潔,設備齊全。前台木子服務賓至如歸,熱情有活力, 入住感很不錯!
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Services & Amenities
Most Popular Amenities
Gym
Free
Private parking
Free
24-hour front desk
Luggage storage
Free
Bar
Tea room
Restaurant
Cafe
Service robots
Conference room
Additional charge
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room

Gym

Bar

Tea room

Restaurant

Cafe

Multi-function room
Restaurant
Restaurant
Style: Buffet
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Halal meals provided
Health & Wellness
Gym
Free
Activities
Tea room
Public Areas
Elevator
Ventilation system
Service robots
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Cleaning Services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Laundry service (on-site)
Free
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Handrails on stairs
Stair-free main entrance
Safety & Security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
Height | Fee |
---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 50.00 (approx. PHP 404.37) per person |
Children over 1.4m in height | CNY 99.00 (approx. PHP 800.65) per person |
Adult | Buffet:CNY 99.00 (approx. PHP 800.65) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 265
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre.
The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience.
The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room.
Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life.
The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service.
UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types.
Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests.
The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control.
The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery.
All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure.
Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France.
Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings
The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets.
GYM FLOOR:7F
LAUNDRY FLOOR:7F
At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times.
UrCove by Hyatt Suzhou Shantang Street
No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China
电话 T+0512 65588888
Frequently Asked Questions
What is the cancellation policy for Suzhou Shantang Street UrCove by Hyatt Hotel?
The cancellation policy for Suzhou Shantang Street UrCove by Hyatt Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Suzhou Shantang Street UrCove by Hyatt Hotel?
What are the check-in and check-out times at Suzhou Shantang Street UrCove by Hyatt Hotel?
Standard check-in time at Suzhou Shantang Street UrCove by Hyatt Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Suzhou Shantang Street UrCove by Hyatt Hotel?
Does Suzhou Shantang Street UrCove by Hyatt Hotel provide breakfast?
Yes, Breakfast is offered at Suzhou Shantang Street UrCove by Hyatt Hotel. Breakfast option(s): Western. Does Suzhou Shantang Street UrCove by Hyatt Hotel provide breakfast?
Can I bring my pet inside the Suzhou Shantang Street UrCove by Hyatt Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Suzhou Shantang Street UrCove by Hyatt Hotel.Can I bring my pet inside the Suzhou Shantang Street UrCove by Hyatt Hotel?
How far is the Suzhou Shantang Street UrCove by Hyatt Hotel from the closest airport?
The closest airport is Sunan Shuofang International Airport, and it is about 40 mins from hotel by car (37.6 km).How far is the Suzhou Shantang Street UrCove by Hyatt Hotel from the closest airport?
Is airport shuttle service offered by Suzhou Shantang Street UrCove by Hyatt Hotel ?
No, the Suzhou Shantang Street UrCove by Hyatt Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Suzhou Shantang Street UrCove by Hyatt Hotel ?
About This Property
Nearest Airport | Wuxi Airport |
---|---|
Distance to Airport | 38.31KM |
Nearest Train Station | Suzhou New Area Railway Station |
Distance to Train Station | 12.06KM |
Nearest Subway Station | Shi Lu |
Distance to Subway Station | 0.58KM |
Average Price From | PHP7613 |
Hotel Star Rating | 4 |