This is a group chain-operated homestay hotel. The service is very good!
After booking a room on Ctrip, I received a confirmation call from the hotel almost immediately, and asked about the travel method in Suzhou (driving or high-speed rail), and was informed that free shuttle service (only from Suzhou Station to the hotel) was provided, and WeChat was added. After the WeChat friend application was approved, the staff immediately sent the check-in precautions, which was very careful and considerate.
On the day of check-in, because I lived in the same room with my friends, I chose a twin room (tatami twin room). The staff also asked us considerately whether we needed to change to a parent-child room (two beds were placed in two compartments, and the space was relatively independent), which could reduce interference with each other during rest at night. In the end, we chose the original tatami twin room. The little surprise was that there was also a small tea room to meet my friend's habit of making tea wherever he went.
On the day of check-out, because we were going out to check out later, we communicated on WeChat. The staff not only responded quickly but also said that there was no problem, so we didn't have to rush back.
In terms of location, the hotel is only a 2-minute walk from Pingjiang Road, which is very convenient. The room is very clean and equipped with a Xiaomi air purifier. When I checked in, the room was not only cleaned, but the air conditioner was also turned on and adjusted to a comfortable temperature. The environment is very quiet at night, so you can rest assured. You can see the roof of the house from the room window, and there is a peaceful atmosphere under the moonlight.
The only small drawback is that there is no elevator. My friend who checked in with a large suitcase (~20KG) was a little dumbfounded, but the front desk lady who received us picked up the suitcase and sent us to the third floor without saying a word. When we checked out, the front desk guy helped us carry the luggage to the first floor. Thank you very much!
This stay experience is very good! Highly recommended for travelers who want to visit Pingjiang Street in Suzhou.
Original TextTranslation provided by Google