RESIDENCE HOTEL UCAN SUZHOU BAY
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
RESIDENCE HOTEL UCAN SUZHOU BAY
No.13 of Scenic Hotels in Taihu Lake
NO.4088 KaiPing Road, Wujiang District, Suzhou, Jiangsu P.R. China, 215200, Wujiang District, Suzhou, Jiangsu, China
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We Price Match
Last booked 1 hr ago
Highlights
Airport pick-up available
Currency exchange
Most card payments accepted
Superb views
Free parkingShow More
Amenities
Indoor swimming poolFree
Spa
GymFree
Private ParkingFree
EV charging station
Priority airport pick-up
Library
Cardroom
All Amenities
4.8/5
ExcellentThank you to the Front office Jessie and Ashley ! Great service 👍👍👍
All 888 Reviews
Surroundings
Metro: Suzhouwan East
(2.9 km)
Metro: Gujiadang
(3.7 km)
Airport: Sunan Shuofang International Airport
(55.5 km)
Train: Suzhou Railway Station
(27.7 km)
Train: Shengze Railway Station
(30.9 km)
Landmarks: Suzhou Bay Cultural Center
(380m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
2-bed Room With City View
2 Single bed
50m² | Floor: 13-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
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6
Pet-Friendly Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
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4
Pet-Friendly City-View 2-Bedroom Suite
1 Queen bed and 1 Double bed
90m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Tea bags
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6
Queen Room With Lake View
1 Queen bed
50m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Suite - 2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Queen Room With City View
1 Queen bed
50m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Family Friendly Suite - 2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Living Room:1 Double bed
90m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
7
Suite - 2-Bedroom, City-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Dinosaur-Themed Family Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Suite -2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Yellow Duck Family Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
888 reviews
Verified Reviews- Cleanliness4.9
- Amenities4.8
- Location4.9
- Service4.8
Average for similar properties in Suzhou
Guest User
January 30, 2025
湖景房的落地窗看出去景色不錯，房間面積也挺大，還配有電磁爐、洗衣機和冰箱，生活方便～前台小何服務熱情，酒店早餐品類不算多，但中西餐都有，還提供熱麪條，總體滿意，好評！
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Guest User
January 30, 2025
房間很乾凈，服務態度很棒。裏面一應俱全。看日落絕佳地方。音樂噴泉，博物館都很近。附近吃飯都很方便。
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Guest User
January 30, 2025
過年出行，一份熱乎乎的杏仁麪包，一個精油棒，都是暖暖的。超級無敵的湖景房，燈光秀，煙火秀，不時帶來驚喜。香香熱情的服務，真是賓至如歸
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Guest User
January 29, 2025
舉家出行 環境良好 服務熱誠 特別感謝管家香香還送了新春小禮物 家人一致好評
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Guest User
January 29, 2025
環境：乾淨整潔 很舒適
服務：工作人員香香接待很熱情
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Guest User
January 29, 2025
前台值班經理00後張經理，待人真誠和善，而且處理事物應變能力強，值得信賴。
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Guest User
January 28, 2025
酒店環境優美，設施齊全，前台服務人員熱情周到，免費給我們升級了湖景房，房間內可看到太湖美景，早餐也不錯，值得推薦。
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Guest User
January 26, 2025
房間乾淨，服務到位。尤其是前台香香，熱情大方
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Guest User
January 26, 2025
乾淨整潔，環境安靜，落地窗直觀太湖美景，五星好評，香香服務態度很好，很有耐心
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Spa
Additional charge
Gym
Free
Private Parking
Free
EV charging station
Priority airport pick-up
Additional charge
Library
Cardroom
Additional charge
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Secretarial services
Service robots
Playground
Free
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Car Charging Facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Station pick-up service
Additional charge
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Electronic ID reader for check-in
Languages Spoken
English
Chinese
Food & Drink
Cafe
Lobby bar
Health & Wellness
Gym
Free
Spa
Additional charge
Activities
Cardroom
Additional charge
Public Areas
Shopping mall
Elevator
No smoking in public areas
Smoking area
Library
PA and sound system
Non-smoking floor
Vending machines
Service robots
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry detergent
Clothes steamer
Laundry room
Facilities for Children
Playground
Free
Children's slippers
Children's toothbrushes
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Free
Multi-function room
Secretarial services
Coworking spaces
Accessibility
Assistive listening devices
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Adding crib: Free |
Children 1–2 years old | CNY 198.00 (approx. PHP 1,589.73) per person per night Adding crib: Free |
Children 3 years old and over | CNY 198.00 (approx. PHP 1,589.73) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 29.00 (approx. PHP 232.84) per person |
Children over 1.4m in height | CNY 58.00 (approx. PHP 465.68) per person |
Adult | Buffet:CNY 58.00 (approx. PHP 465.68) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. PHP 4,014.46) per room.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundWithin 14 days after check-out
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CNY 300.00 (approx. PHP 2,408.68) per room per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash