DoubleTree by Hilton Suzhou Wuzhong

DoubleTree by Hilton Suzhou Wuzhong Reviews

DoubleTree by Hilton Suzhou Wuzhong

Building 4, No.99 You Xiang Road, Wuzhong District, Suzhou, Jiangsu, ChinaView Hotel Details
DoubleTree by Hilton Suzhou Wuzhong
DoubleTree by Hilton Suzhou WuzhongDoubleTree by Hilton Suzhou WuzhongDoubleTree by Hilton Suzhou Wuzhong
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DoubleTree by Hilton Suzhou Wuzhong Guest Reviews

4.7/5
Outstanding
890 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(890)
Positive reviews(867)
Reviews with photos/video(182)
Classy environment(93)
Tasty food(48)
Great swimming pool(45)
Friendly front desk staff(45)
Perfect for kids(26)
Secluded lake view(21)
Delicious buffet(15)
Has play area for children(7)
Negative reviews(23)
Guest User
Premier 2-bed Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Hotel was clean and they even offered complimentary food as we were running the half marathon th next day so would miss breakfast!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong. The hotel located in Wuzhong Taihu New Town business district is only two kilometers from Taihu Lake. We're just a 10-minute walk from Suzhou Bay North Station of Metro No.4. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Michelle Okano Anzanello
Premier 2-bed Room
Stayed in Oct 2023
Family
20 review
4.7/5
Amazing
Posted on Dec 13, 2023
The hotel has a nice and beautiful environment, the staff is very kind and many of them can communicate in English. We had a pleasant experience at this hotel. The breakfast also worth it. I was there with my family for Taihu Marathon, really close to the starting line.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong . We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Kwong Mun Lee
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
2 review
3.2/5
Posted on Mar 16, 2024
Location is industrial and not many eateries nearby. Hotel staff service is excellent except the mini fridge bar is not working correctly.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong. The hotel located in Wuzhong Taihu New Town business district is only two kilometers from Taihu Lake. We're just a 10-minute walk from Suzhou Bay North Station of Metro No.4. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Benoit/柯烨明
Deluxe Queen Room
Stayed in Sep 2024
Couples
10 review
4.5/5
Great
Posted on Nov 2, 2024
Good, just reception not a little slow
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong. The hotel located in Wuzhong Taihu New Town business district is only two kilometers from Taihu Lake. We're just a 10-minute walk from Suzhou Bay North Station of Metro No.4. We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Stephan D.
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
36 review
4.7/5
Amazing
Posted on Nov 20, 2023
The Hotel is quite new, very nice. I have asked for a late check-out at 2 pm which was no problem. It is always difficult to rate the location. It is far away from the citycenter but for my needs, it was very good, a 15 minutes walk to the subway. I did not have breakfast but dinner was good.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong . We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Henrik666
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
4 review
3.5/5
Posted on Apr 26, 2024
Nice place to stay, but a little far from downtown.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong. The hotel located in Wuzhong Taihu New Town business district is only two kilometers from Taihu Lake. We're just a 10-minute walk from Suzhou Bay North Station of Metro No.4. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Francesco. 龙龙
Deluxe Queen Room
Stayed in Jul 2023
Travel with friends
86 review
4.0/5
Very Good
Posted on Oct 6, 2023
Comfortable staying, nice natural lake view, good location for visiting the near old town.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong . We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
ZoeVH
Deluxe Queen Room
Stayed in Mar 2023
Couples
23 review
3.5/5
Posted on Jun 5, 2023
Just ok for a Hilton…The room and welcome cookies were nice, and it’s very clean and new. Breakfast was also adequate, with Chinese options and some mostly mediocre western options. Be warned, the location is super remote and located in an industry zone, with no restaurants or cafes nearby, so factor that into your travel plans…it takes at least 20 minutes by car to get to anywhere in central Suzhou.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong.The hotel located in Wuzhong Taihu New Town business district is only two kilometers from Taihu Lake. We're just a 10-minute walk from Suzhou Bay North Station of Metro No.4. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Phings13
Comfy Accessible Room (Double Bed)
Stayed in Oct 2023
Solo travelers
31 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Great location adjustment to lake Taihu
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong . We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Samy
Deluxe Queen Room
Stayed in Feb 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Mar 5, 2023
Front desk was helpful. Place is clean and smells good. Food was okay.
Response from Property: Dear guest，thanks for staying with us at the Doubletree by Hilton Suzhou Wuzhong. I'm happy to hear that you enjoyed your stay and I'll be sure to share your comments with them. Hope to see you again soon!
Siwuzhioulvke
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
202 review
3.0/5
Posted on Mar 19, 2023
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Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Suzhou Wuzhong. The hotel is integrated with Suzhou Bay Central Plaza, about 2 kilometers away from East Taihu Lake, and close to Metro Line 4. The location is superior and travel is convenient. DoubleTree always welcomes you with warm and considerate hospitality, and we are honored to receive your praise and affirmation. At the same time, we sincerely hope that you can give us any feedback during your stay at any time, so that we can solve it for you as soon as possible. I wish you a smooth journey and a happy life!
JUAN PEDRO SANTAMARIA
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
20 review
3.0/5
Posted on May 8, 2023
Good enough for what is was for
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Suzhou Wuzhong . We are very delighted that you generally enjoyed our overall image, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Very Good！
Response from Property: Dear guest，thanks for staying with us at the Doubletree by Hilton Suzhou Wuzhong. I'm happy to hear that you enjoyed your stay and I'll be sure to share your comments with them. Hope to see you again soon!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Solo travelers
15 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Came to watch a game nearby, the venue is very close to here, so I chose this hotel, overall it is good, if you don't need to go to the city. Next time I will choose this hotel.
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Wuyuqing
Premier 2-bed Room
Stayed in Dec 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 4, 2025
Facilities: Good, the TV in the room is large and looks comfortable, the bathroom feels large, I almost slipped several times😂The air conditioning temperature is very high Hygiene: Overall good, but I found that one of the glasses on the minibar was broken and stained. 😢 Environment: Very good, the night view is beautiful, but the fragrance in the lobby is too strong, which is a bit uncomfortable for asthma patients, but fortunately it is not very irritating. The room cannot open the window and is a bit stuffy, but turning on the air conditioner can also relieve it. Service: Very good, the front desk lady is very gentle, the baggage boy is also very patient, and the doorman also took the initiative to help open the car door. Welcome fruit and cookies were given upon check-in🍪The fruit was not eaten much, but the cookies were very fragrant
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客您好，感謝您選擇入住蘇州吳中希爾頓逸林酒店。酒店與蘇州灣中心廣場融為一體，距東太湖約2公里，緊臨地鐵4號線，地理位置優越，出行便利。逸林始終以温暖貼心的待客之道迎接着你的到來，能得到您的讚揚和肯定，我們倍感榮幸。真誠的希望不久之後能與您再次相遇，祝您旅途順利，生活愉快!