Hotel Santika Premiere Gubeng Surabaya

Hotel Santika Premiere Gubeng Surabaya Reviews

Hotel Santika Premiere Gubeng Surabaya

Jl. Raya Gubeng No.54, Gubeng, Kec. Gubeng, Gubeng Subdistrict, Gubeng, Surabaya, East Java, 60281, IndonesiaSee Hotel Details
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng SurabayaHotel Santika Premiere Gubeng SurabayaHotel Santika Premiere Gubeng Surabaya
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1 night

Guest Reviews

9.1/10
Great
118 review
Verified reviews
Location9.5
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(118)
Positive reviews(116)
Reviews with photos/video(28)
Awesome stay(41)
Clean and tidy(31)
Great service(23)
Awesome rooms(21)
Great location(20)
Delicious breakfast(15)
Convenient location(12)
Negative reviews(2)
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Family
9 review
8.0/10
Very Good
Posted on Jul 10, 2025
Eventhough there was a little miss, but the staff was very friendly and helpful. Room was cozy comes with strattegic location. anyway, thanks for the upgrade, i appreciate it!
Response from Property: Dear Valued GuestWarmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future.Warm regards,General Manager
Ananta Budi
Deluxe King Room
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 21, 2025
Clean room, bit small. Good food and best strategic place in town
Response from Property: Dear Mr. Ananta BudiWarmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future.Warm regards,General Manager
Darry Aprilio
Deluxe Twin Room
Stayed in Mar 2025
Couple
20 review
9.0/10
Great
Posted on Apr 15, 2025
Breakfast was fantastic but you might consider to add more protein menu. The room was clean. The staffs were really helpful
Response from Property: Dear Mr. Muhammad Darry AprilioWarmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future.Warm regards,General Manager
Karen Hidajat
Deluxe Twin Room
Stayed in May 2025
Business traveler
8 review
10/10
Outstanding
Posted on Jul 12, 2025
The bed was huge, the location is my fave because close to Von Dutch store which i visit regularly
Response from Property: Dear Mr. Karen HidayatWarmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future.Warm regards,General Manager
Guest User
Deluxe King Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 9, 2025
The location is really close to anywhere. All the employees are super friendly and helpful. This is our stay for the second time. We went back to Santika Premier Gubeng was because the location, the cleanliness and the breakfast was impeccable.
Response from Property: Dear Valued GuestWarmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Audah Family
Executive Twin Room
Stayed in Sep 2024
Family
7 review
9.5/10
Amazing
Posted on Dec 8, 2024
Good hotel and good service. Worth to stay. Only the parking is limited.
Response from Property: Dear Audah FamilyWarmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the nice and large room that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Guest User
Junior Suite
Stayed in Jan 2025
Solo traveler
2 review
9.0/10
Great
Posted on Mar 12, 2025
Very clean and fully equipped for comfort. I enjoyed the location of my room with corner view from 2 sides
Response from Property: Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Bagus
Response from Property: Tamu yang terhormat, Salam Hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager
Alfred Serpico
Deluxe King Room
Stayed in Jan 2025
Solo traveler
12 review
9.0/10
Great
Posted on Feb 25, 2025
Location is very strategic, staff really nice and helpful
Response from Property: Dear Mr. Alfred Serpico, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Daryanto KWEE
Deluxe King Room
Stayed in Apr 2025
Business traveler
13 review
7.0/10
Posted on May 5, 2025
must need improve for cleanliness
Response from Property: Dear Mr. DaryantoWarmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Irina Afonina
Executive King Room
Stayed in Jun 2024
Business traveler
4 review
8.0/10
Very Good
Posted on Jul 8, 2024
The room was clean and nice, However the sustainability efforts are lacking, I didn't need my towel to be changed daily and kept it on the rack, but yet it was changed every day. Once I came back to see all the lights and air-conditioning was on, likely running all day 10 am- 7pm + when I returned The lifts are super slow and only 1 coffee machine for the whole breakfast restaurant that needed addition of water all the days I was there
Response from Property: Dear Mrs. Irina, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. Please let us know if there's anything we can help with to make your next visit more pleasant and comfortable. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Traveling with friends
3 review
8.5/10
Very Good
Posted on May 31, 2024
The room is clean and comfortable. The buffet style breakfast is not bad with a variety of choices.
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us.If there 's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Jan 17, 2025
Awesome. Favourite hotel. Clean n good food.
Response from Property: Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the nice and large room that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
poodles
Deluxe King Room
Stayed in Dec 2024
Business traveler
11 review
10/10
Outstanding
Posted on Mar 28, 2025
Great experience. Nice food
Response from Property: Dear Mr. Pius, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Lestari
Executive Twin Room
Stayed in Jul 2024
Family
25 review
10/10
Outstanding
Posted on Aug 26, 2024
Very good for staycation in this hotel
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. Please let us know if there's anything we can help with to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.