3-Star Hotels in Sunnyvale

Due to COVID-19 you have to order your breakfast the night before and pick it up in the morning. The first day I ordered fresh fruit and got a green banana that would not be edible in the foreseeable future. So the next day I ordered a fruit cup instead and brought the banana back. There was nothing wrong with the banana and I did not want to throw it away, but I was flying out and could not take it with me. The front desk lady said: I can't take it back and then threw it in the trash. On top of that there was no fruit cup in my bag, because they were out and had been out for several days. But nobody had notified the guests by putting up a sign at the front desk or marking it as out on the form. So again I had no fruit to eat. In the bathroom they have the fixed containers for shampoo, soap and body lotion. I have no problem with that if it were not that the body lotion container had soap in it! I let the front desk know the first day I was there and they said they would notify housekeeping, but it has not been corrected... Finally, during my stay a man got stuck in one of the elevators for 10 minutes. There is no phone number posted in the elevator or instructions on what to do when you get stuck. The rooms themselves are very nice and generally clean, except for a stain on one of the pillowcases. So not the best experience

I'm a Hilton Gold Member and was given the perks associated with membership. The room was great although they had some difficulties with the digital key system. We attended the ETB NYE party and had a blast! The music was great and use of the ballroom with the beautiful decor and lighting. We did have to wait a long time for drinks and there was no food available. We ended up door dashing some food and was tempted on going out for drinks. Overall a great venue if they could just staff up for big parties like a NYE party.

One night for business as the location was close to my customer. Staff was very nice. They do charge $15 for parking which is a bit of a joke. Room was clean and typical courtyard format. I was on the first floor facing the street and there was alot of street noise. Overall the location was great. The room was good but the Street Noise and parking charge knocked it down for me

This hotel was perfect for our three day stay for my son’s wedding. Every person we encountered at the desk was so friendly. The rooms were spotless and had everything we needed. There were two separate bedrooms (with doors) and each had their own bathroom and shower. Everything you could need was in the kitchen, including plates, silverware, glasses, coffee pot (which I loved because you could brew a whole pot!). It was very quiet and the bed very comfortable. There is a beautiful pool, basketball court and outdoor seating. The living room had a sectional couch, chair and TV. Each bedroom also had a TV. Very pleased with everything about the Sonesta ES Suites!

We went to see the 49 ers preseason game and my husband booked this room. Although we checked in pretty late and when we got to our room there were two ants in the bathroom by the shower tub, I told my husband and he said babe let’s go get something to eat so we left and went to get pizza and wings, when we got back we were eating and went took a shower fell asleep. My husband woke up at 6 am a turn the light on and wakes me up to tell me that the table is covered in ants and our food and clothes omg I was so pist off and called down to the front desk the lady said her manager was not there and to call back Monday. My husband was taking a shower and I told hi. He went down stairs to the front desk and told the lady about our room being infested with ants , she basically told him manger was not there so he got pist and told the lady look your telling me i have to wait in the room that’s infested with ants until 12 noon I don’t think so, she gave him a different room and said we’ll you’ll have to talk to the manager on Monday he said she was rude . We were able to get a different room and went to eat breakfast which was excellent and after that we went swimming in the pool it was very nice .overall, the hotels is a very nice quiet place we will definitely stay there again , but we will talk to the manager about our situation

This is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!

Due to the epidemic, the hospital needed to return home in advance, did not live, and the time to cancel the order has passed, but Ctrip and the hotel gave a refund after applying. Like the Ctrip, Ctrip is trustworthy, and Ctrip is the next trip.

Aloft Sunnyvale on its own is good enough value for money spent. However, what truly stood out was the customer ser ice of its front desk. Shoutout to Michelle for helping me out a ton when I was trying to extend my stay. No excuses were made and she found a way to get it done even under difficult circumstances. Roy was also great with the room upgrade when he saw that I had brought a friend and might have needed a bigger bed. 10/10 Customer Service!

Great place to stay for any event at Levi Stadium. Clean, modern, and the staff is fantastic. Extremely helpful with all your needs, including destination needs. gave out great advice on getting to and from the stadium.

I stayed in this hotel for 15 nights on a business trip to the bay area in California, US. Pros 1. Location! Right on El Camino Real and close to walgreens, right next to Safeway, close to a lot of restaurants. 2. Accessible through city bus, uber or even cal train. I used to drive a car there. 3. Hot water swimming pool. 4. Rooms are spacious. 5. The staff is responsive. 6. The property generally seems safer with people and police almost strolling around near by. Cons 1. Cost for laundry. Most hotels in the bay area have laundry included in the room charges. Also the laundry did not operate on 2 occassions for me due to some repair. 2. Breakfast spread for vegetarians is limited. 3. Rooms are somewhat old fashioned. Sometimes the irking sound of taps, showers when you turn them on shows the age of this property. 4. The staff need to improve on room service. Like I had received 3 packages from Amazon and thet had not even called on room phone nor leave a message. I had to check repeatedly with them. 5. No weighing machine. Usually business hotels have weighing machine for baggage check. It wasn't there here. Overall it was a decent stay. I however have stayed in much better places for the same money.