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Pusat Komersial Sri Utama, 57, Jln Utama 3/5, Sungai Segamat, Johor, 85000, MalaysiaSee Hotel Details
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1 night

Guest Reviews

8.4/10
Very Good
128 review
Verified reviews
Location8.9
Amenities8.1
Service8.3
Cleanliness8.5
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All reviews(128)
Positive reviews(122)
Reviews with photos/video(29)
Awesome stay(34)
Clean and tidy(29)
Awesome rooms(16)
Great location(14)
Convenient location(7)
Classy environment(6)
Poor air conditioning(6)
Convenient parking(6)
Negative reviews(6)
Xiu Hui Ho
Executive Deluxe Room
Stayed in Jun 2025
Couple
6 review
9.0/10
Great
Posted on Jul 18, 2025
Clean rooms but unfortunately hotel is undergoing renovation. Front desk did help by relocating to a quieter floor
Guest User
Family Deluxe Room
Stayed in Apr 2025
Family
3 review
8.0/10
Very Good
Posted on May 27, 2025
1st time staying at this hotel. Very convenient.
Guest User
Executive Suite
Stayed in Jan 2025
Business traveler
2 review
7.0/10
Posted on Feb 22, 2025
Aircon is not cold enough in my room. You can only access gym from 1pm to 10pm, and on Sunday there’s no staff to issue you gym voucher (the gym is not in hotel building so you need to request for voucher) Sometimes they don’t clean room and they claim because the power card is still inserted in the room which makes them think there’s someone still in the room. Anyway not many options of hotel in this small city so…
H.Lim
Executive Suite
Stayed in Jun 2025
Other
6 review
5.5/10
Posted on Jul 28, 2025
Overall, the stay was underwhelming. The hotel has several areas that need improvement. - The air-conditioning wasn't cool enough, which made it uncomfortable in Malaysia’s hot weather. - The king-size bed felt like it was squeezed into the room, leaving very little space to move around. - Towels had black stains and smelled old, which made them unpleasant to use. - The toilet paper provided was the pull-out type, extremely thin and hard to use—not practical at all. - Only two pillows were provided, and the bedsheet made my skin itch, raising concerns about cleanliness. - The shower tap had visible stains, although the water pressure was decent (room was on the second floor). - The hotel claims to be a “Zero Dust” award winner, but honestly, the condition of the room doesn’t reflect that. - The corridor to the room had no air-conditioning, making it stuffy and hot. - Cleanliness overall could definitely be improved. - The entire hotel feels old and is in need of better maintenance. On a positive note, the check-in staff that day was polite and helpful.
Guest User
Executive Suite
Stayed in Dec 2024
Business traveler
3 review
4.0/10
Posted on Jan 21, 2025
The floor, bed and table got ants dead body, call to clean up but didnt, very dissapointed, will try look for other hotel next time
Cinnabuns
Executive Suite
Stayed in Jun 2025
Couple
3 review
8.0/10
Very Good
Posted on Jul 23, 2025
Stay is okay with all needs within walking distance. But.. the liquid soap has bad smell and the room was hot despite AC 16. Didnt bother to change room as just overnight stay.
Mayotofu
Executive Deluxe Room
Stayed in Jun 2025
Couple
5 review
7.0/10
Posted on Jul 13, 2025
Located within walking distance to cafes, shops and supermarket, this hotel provides all the basic creature comforts well. It’s clean, has sufficient hot water, kettle in room and good functioning AC. Yes I’ll recommend it for short stay in Segamat.
kaka89
Superior Deluxe Room
Stayed in Jun 2025
Booked for others
41 review
6.0/10
Posted on Jul 14, 2025
Not much hotel choice at Segamat with such good value of money. The are other option but ICON hotel simply the one worth for its value in terms of location and clealiness.
Anonymous User
Executive Deluxe Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 16, 2025
Not a big hotel but very cozy and clean with private parking space. Kudos to the attentive staff who always there to help. Keep it up 💪🏼
Bananapotato
Superior Deluxe Room
Stayed in Apr 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Jun 3, 2025
Although its a bit noisy, as can hear the noises when got people passing by but overall the experiences was pretty good.
花江
Executive Suite
Stayed in Apr 2025
Couple
18 review
8.0/10
Very Good
Posted on May 24, 2025
Fire alarm activated but no announcement as Wether to evacuate or not. Luckily happen in the day. Found lizard’s **** at corner of room. Not enough table top to use. No hooks in bathroom to hang clothes. Near the train station & bus station. Only 7 min by car.
elhh
Executive Deluxe Room
Stayed in Mar 2025
Couple
13 review
7.5/10
Posted on Apr 27, 2025
Our room AC was leaking heavily after we went to sleep. Luckily we managed to get a room exchange, but we had to move our stuff at midnight
Munis77
Family Suite
Stayed in May 2025
Family
25 review
8.0/10
Very Good
Posted on Jun 24, 2025
Easy access to restaurants and defamatory town. Overall hotel eviroment very nice
jiin peir
Executive Suite
Stayed in Mar 2025
Business traveler
1 review
9.0/10
Great
Posted on Apr 17, 2025
very friendly staffs ,there is a free parking area at the back of the hotel .the security guard will go round for security check every 2 hours at night .
Ain Nordin
Superior Deluxe Room
Stayed in May 2025
Couple
11 review
10/10
Outstanding
Posted on Jun 29, 2025
Good for short stay albeit the room is a bit small for the price charged