5-Star Hotels in Zhangjiagang

Facilities: Although the hotel is a bit old, the room is spacious and bright. Hygiene: The cotton fabrics in the room are soft and warm, and the pillows can be replaced with buckwheat pillows. Service: The butler service level is shown when entering the room. It is satisfying to get a sense of ceremony. Environment: Quiet hotel

We booked a 78-square-meter suite, which was very comfortable. The hotel's hardware was good. I would like to comment on the hotel's service. The front desk staff, Xiao Song and Xiao Liu, were warm and thoughtful, and they were especially able to consider issues from the perspective of tourists. The Western restaurant manager was not only warm and enthusiastic, but also had a good layout. It was already past 7 o'clock when we returned to the hotel after playing with the children. We wanted to continue eating the buffet, but the restaurant manager reminded us that we could order dishes. It was okay for the children to take some snacks, and they were instantly warmed. We stayed for 2 nights, and the environment and service were great!

The room facilities are very new, and the layout of dry and wet areas is also reasonable. The small problem is that the doors of the toilet and shower room are very close to each other, and they are at right angles, and there is very little space at the door. One door must be closed before the other can be opened. The door of the shower room is not airtight and leaks. The hotel service is very good, and the service staff are very enthusiastic and responsive. There are several buildings in the hotel, and the environment in the garden is also very good, with birds singing and flowers blooming. There are also several hot spring pools. Because it is some distance away from the building of the room, it is more suitable for soaking in spring and autumn when the temperature is more suitable. The hotel has a cooperation with the nearby Maple Forest Camp, and there are many discounts for booking kayaking activities through the hotel.

probably the fastest check in i have had in China, all people has a great service level. asking if you need help or if everything is okay. Absolutly worth to stay there.

This is a hotel that you must stay in every time you come to Zhangjiagang. It has complete facilities and a good sanitary environment. The front desk is responsible and friendly. I recommend it.

Everything you would expect from a five star hotel. I stayed for 5 nights on the 28th floor in July 2024. The huge rooms are well appointed and mostly very quiet- thanks to good double glazing and double thick, rebated doors with seals. It also looks like there are no rooms opposite each other which minimises any hallway noise. The king bed was firm but softer than most that I've had in decades of visiting China. I didn't like that there was only one type of flat pillow in my room. I liked the walls that slide out to separate the bathroom from the bedroom. The shower had excellent water pressure and constant temperature with hot water arriving quickly. Really dark blockout curtains. Fast wifi. breakfast buffet on the 39th floor with mostly western and Asian choices. The machine coffee was average. The extensive view was limited on most of the mornings due to rain and fog. The hotel is directly linked to the Wanda shopping mall, which has Uniqlo, KFC, pizza hut and many restaurants- if you don't feel like paying the exorbitant Marriott food prices. Unfortunately there is no supermarket nearby. Only some mini markets like Lawson.

It is well-known in the local area, but the facilities and environment are a bit old. Fortunately, the room in the Crown Building is slightly larger, but the window curtains are too dirty and covered with dust. The breakfast variety is OK, but there are too many people. The children have a coin-operated game, hanging dolls, rings at the lobby door, and got a small luminous lamp, but it was taken away when the doll was hanging.

The hotel is next to an ecological park, and you can go directly to the ecological park with the room card. After dinner, there are many people running and exercising there, and there are also children's play facilities. The room is very good and the facilities are new. The scenery outside the window is beautiful. The indoor sound insulation is also very good. There are several large shopping malls around, which is very convenient. Definitely recommend staying. I didn't have time to experience breakfast, but it seems that there is a place next to the lake where you can eat noodles, which feels very good.

The hotel is quiet in a busy area, the air is very good, there is a lot of greenery and parking is very convenient. The hotel lobby has a unique design and soft lighting, giving you a classy feel as soon as you enter. The front desk staff was friendly and efficient in checking me in. They also arranged a quiet non-smoking room for me, which made me feel at home. The decoration of the room is a bit old, but it is clean and sanitary, and the waiters are very enthusiastic. I hope the hardware can be improved. The takeaway you order can only be left at the door, which is not very user-friendly. It would be better to have a robot service. The breakfast has a rich variety, including fresh bread and fruit, as well as hot coffee, which meets all my needs for breakfast. In general, regardless of the environment, service and geographical location, it is worth recommending.

The environment is not bad. The room is quite big and clean. The service is good and responsive to all requests. The point is deducted for the air conditioner. I have to complain about this. It can only emit hot air. If the mode is adjusted to 18 degrees Celsius, it will also emit hot air. I asked the customer service and said it does not work. The solution was that in the end it was too hot and I couldn't bear it, so I had to ask the receptionist to bring two electric fans. This problem was solved perfectly.