Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 3, 2025
Anonymous User
The Westin Cape Town Review
The location is superb, situated at the entrance to the V&A waterfront, within walking distance of numerous restaurants and attractions. The rooms are spacious and bright, with floor-to-ceiling windows offering panoramic views of Table Bay and the mountains. The Heavenly Bed ensures a restful night's sleep. The service is attentive and thoughtful. The rooftop spa on the 19th floor and the indoor and outdoor swimming pools are delightful surprises. Suitable for both vacations and business trips, the experience is exceptional.
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Price per night from:PLN 1,475
Posted onAug 27, 2025|Deluxe Studio
Guest UserLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
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Price per night from:PLN 589
Posted onFeb 4, 2026
Guest User
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Price per night from:PLN 664
Posted onApr 15, 2026
Guest User
Such a great hotel option, definitely coming back. Lots within walking distance, very friendly staff and the rooms were very nice.
Only reason for not putting 5 stars on facilities is because the pool could be easily heated, since it's not that big (it isn't, so the water is VERY cold), the rooftop bar could have some food options, even if just sandwiches. Nevertheless, both pool and rooftop are great, so it isn't criticism as such, just a couple of things that could just make it perfect!
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Price per night from:PLN 553
Posted onJun 4, 2025
NuvolariX
The breakfast, freshly prepared in the kitchen, was okay, though a bit salty, and the buffet had limited variety. The room was clean, but the sockets were South African standard, requiring adapters. The lighting consisted of two spotlights and a hidden ambient light in the ceiling, with no sleep mode. It was confusing to see that some rooms of the same type had washing machines and some didn't. Overall, the price was a bit high.
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Price per night from:PLN 468
Posted onJul 13, 2024
Guest User
The room is very, very beautiful, and it is the most satisfactory accommodation this time. Table Mountain is right in front of the window, which is really beautiful. The sunrise, sunset, and night view are nothing to say. I want to live in a fairy tale.
The service is very good! ! I don't know why some people say that the review is not good! ! I am a girl traveling alone, and I dare not go to the city center by myself. The hotel lobby manager specially walked with me to the station and took pictures for me along the way. We became very good friends.
The whole hotel reveals the luxury of the old brand. From the entrance to the lobby to the port in the backyard, it is so beautiful. I think it is much better than the 1w one night next door, and the view of that house is blocked.
The buffet breakfast is also superb! ! There is an oyster buffet... It is perfect for an oyster head like me. I like to eat a barbecue, but the degree of roasting is different the next day, and the kitchen specially roasted some again for me.
There is a fine dinning downstairs. The chef/owner is a lady. There are many cultural interpretations in the dishes, which is very good. One dish was made to entertain Michelle Obama. I was surprised that feminism is also rising here.
I stayed here for many days and this is one of my favorite hotels in my life.
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Price per night from:PLN 2,009
Posted onMay 12, 2025
Guest User
The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome.
In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.
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Price per night from:PLN 1,334
Posted onJul 3, 2025
Guest User
Very good, clean, live on the upper floors overlooking the beautiful scenery of Cape Town, especially when you get up early, very good, there are many types of breakfast, very delicious, it is recommended,
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Price per night from:PLN 700
Posted onFeb 3, 2026
Anonymous User
The location is excellent, although the hotel is a bit old, but the overall clean. Breakfast is not bad. The highlight is that the hotel has a shuttle bus to the waterfront.
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Price per night from:PLN 477
Posted onFeb 10, 2023
Kemoabetswe
The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area
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Price per night from:PLN 475