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9.7/10
Amazing
GgenewiloMy partner and I have just returned to the United Kingdom after having a trip to Europe, the final destination of our travels was at the very beautiful and picturesque hotel. The hotel is very well situated to river and minutes away from the Old Town. The interior is beautiful and the decor clearly reflects the reason why it’s a highly rated hotel. Our room was situated on the second floor and there is a lift for those who overindulge in the cuisine or infamous Slovak wines 😁 the staff are all smarty presented in their appearance and polite, the breakfast is varied and it is self service even the hot/cold drinks, so please bare that in mind if you’re mobility is restricted when dining in the restaurant for breakfast. The only negative I can recall, and this is no reflection of the hotel, the hospitality or staff as it was “other guests” having no consideration for guests still in their slumber or at least trying to be. Guests would allow their room doors to slam closed and guests would talk loudly on the corridor throughout the evening/night/morning. So next time I’d probably request a room on the top floor to avoid the inconsiderate guests 👍
RRiznychokThe location of the hotel is good. The room is clean and has everything I needed. The service is also good. But there were problems with hot water in one room. So I asked an employee named Alicia to help me solve this issue or change the room. But Alicia began to be rude and said that the water was not so cold and I could take a shower. But the water temperature was really cold. I was surprised. As a result, our number was changed, but only after conflict.
SSoofiThe receptionist was amazing and very helpful. The room was large and clean. Parking was cheap and the garage was secure. However, the bathroom was dated and it was very difficult to shower without spraying water everywhere. The walls are also very thin. Overall, it was a nice stay.
KKingDavidLBJHygienic: OK, very clean.
Facilities: There is no elevator, you need to carry your luggage upstairs.
The service didn't feel much, except for the communication with the front desk at check-in and check-out, there was nothing else to communicate with the staff.
Because I was on the way, I didn't eat breakfast, I don't know what it was...
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