VvoiletteThe 14th century house, the building itself is very beautiful and amazing. Breakfast is on the top of the building, the scenery is great, and you can see a large area of medina. The room facilities are also good, basically have everything they should. But the old house also has problems. The soundproofing is too poor. There is a room on the second floor that can be heard up and down by the elevator, and the noise in the aisle will be loud. It was already evening on the day of arrival, and when I entered the house, I rushed into the smell of disinfectant water. The biggest breakdown is that there are 4 power jumps in 2 nights. This kind of thing happens in such a house is really scary. When the staff said that this had never happened before, it made people feel even more terrifying. The traffic is fairly convenient, you can park nearby, and you don’t have to drag your luggage for too long. But this location is actually quite far away from the regular old city activity area, and the shortcuts in the old city don't dare to go at night. We wanted to take a taxi on the side of the road at about four or five o'clock. It was difficult to take a taxi. It seemed that the taxis were full of people. Leaving in the morning, I had to take a taxi to the CTM station. Since it is difficult to call a petit taxi at this location during the day, I asked the front desk to help book a private car. It takes about ten minutes and 100dhr. If you know you have been killed, you can only use this method.
The girl at the front desk is very dedicated and feels like she is sitting there day and night. If you have any questions, just ask her, but it makes people feel that pushing dinner and spa is a bit too much, but I don’t say anything if I refuse. Woke up the morning before leaving and helped us pack breakfast.
MMarkBRAVO! Jamal and his family have transformed their ancestral home into a place that we (and other visitors alike) can call home in Fez. From meeting us at the main road and escorting us through the narrow lanes of the medina, to joyfully serving us breakfast each morning and a sumptuous dinner on our final evening, Jamal and family were super accommodating and friendly.
Wwpcoco33Close to the edge of the ancient city, the location is good, the lobby atrium is beautiful and exquisite, and the staff is friendly. The room is small and the facilities are average, the bath water takes a long time to heat up, the water is not smooth, and the two rooms booked are leaking; Stayed for two days and the next day, the room did not clean the room, the room did not provide water, and the charge was 20 di a bottle. Later, the water was not charged after reflecting the previous problem. I don't know where Ctrip's luxury five-star evaluation came from?
GGuest UserMohamed was very accomodating and pleasant to talk to. He was very kind to give us the map and gave tips on how we can get around the medina. Breakfast was superb, too! Best stay in Morocco!
WWEIThere is a parking lot, and the breakfast is very varied. The room is oversized and the family is absolutely enough to live in. The room is very beautiful and comfortable.
AAnubhavThe hotel room and service was excellent!! They accommodated our every request we had asked for
Especially the sales executive Mr Siham Afkir was very prompt and helpful always
The location is off but overall the experience and quality of the hotel is very nice
Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.
BBurnsEverything was excellent . Large room in a beautiful old Riad . Service was great . WiFi needed a reboot but after it worked great . Located on a pedestrian st so call before you arrive and someone will meet you are the car park . You can walk to the blue gate and Medina . The palace is about a 12 min walk . The mall is 17 min walk or 5 min and less than a dollar cost. There is a McDonald’s and Burger King there .
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
EElsa and JojoThis hotel is very beautiful. The boss is an intellectual. He is very nice and enthusiastic. He speaks a little Chinese. The breakfast was generous, but it only started at 9 o'clock, and each guest was very slow. I ate for an hour and didn't wait for an omelette. If the schedule is tight, it is recommended to go out to eat, after all, the old city is on the side. The post office and the bank, as well as the blue door of Bruges, are also nearby. It is very convenient to take a taxi. The room was tidy. Hair dryer and air conditioner-his hair dryer works well. Prepare your own shampoo and shower gel.
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