TTallie LemesThis is a hidden gem of Fes 😍 we were very well treated and the room is cosy and beautiful. The shower head needs something to hold it in place so water does not splash all around but apart from that everything else was perfect. The night receptionist was amazing to make us some breakfast bags for our early trip the next day, and he helped with a taxi and all. My friend has done the hamman and loved it. Well recommended!
Wwpcoco33Close to the edge of the ancient city, the location is good, the lobby atrium is beautiful and exquisite, and the staff is friendly. The room is small and the facilities are average, the bath water takes a long time to heat up, the water is not smooth, and the two rooms booked are leaking; Stayed for two days and the next day, the room did not clean the room, the room did not provide water, and the charge was 20 di a bottle. Later, the water was not charged after reflecting the previous problem. I don't know where Ctrip's luxury five-star evaluation came from?
GGuest UserThe hotel has an elegant environment and the rooms are antique, noble and elegant. The service staff are very enthusiastic and greet each other when they meet. The garden at the back is great. It's nice to take a walk. You need to drive to Lanmen, and there is a parking lot at Lanmen, which is convenient.
AAnubhavThe hotel room and service was excellent!! They accommodated our every request we had asked for
Especially the sales executive Mr Siham Afkir was very prompt and helpful always
The location is off but overall the experience and quality of the hotel is very nice
Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
EElsa and JojoThis hotel is very beautiful. The boss is an intellectual. He is very nice and enthusiastic. He speaks a little Chinese. The breakfast was generous, but it only started at 9 o'clock, and each guest was very slow. I ate for an hour and didn't wait for an omelette. If the schedule is tight, it is recommended to go out to eat, after all, the old city is on the side. The post office and the bank, as well as the blue door of Bruges, are also nearby. It is very convenient to take a taxi. The room was tidy. Hair dryer and air conditioner-his hair dryer works well. Prepare your own shampoo and shower gel.
GGuest UserGood location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
AAlex RLWe were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
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