Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 9, 2019
郑Every time I go to Tokyo, I have to go to traditional Japanese service. The meal is delicious. The lady will be considerate. Treasure Hotel
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Price per night from:SGD 203
Posted onJul 17, 2023
Guest User
The owners of the hotel are very friendly, although sometimes they cannot communicate in English. Fortunately, there is a translation app to help. The meals they provided were also very rich and delicious, and they gave us the chopsticks we picked when we checked in as a gift before we left. The only disadvantage is that the location is relatively remote. If you travel by car, it will be no problem. Otherwise, you have to take a taxi to get in and out, but good things are always difficult to find, so it is still highly recommended.
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Price per night from:SGD 213
Posted onSep 6, 2025
Guest User
The hotel includes breakfast and dinner. The service and ceremony are the best in the hotel I have stayed in for so many years. I have prepared a lot of activities, including the meal link. The ceremony is also full. The only pity is that there is no shuttle bus between multiple venues.
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Price per night from:SGD 288
Posted onJun 25, 2026
Guest UserDear General Manager,
I am writing to express my sincere appreciation for the excellent service provided by your restaurant staff during my recent stay on 16-17 June 2026.
I originally booked a room with breakfast and dinner through Trip.com, indicating 2 adults and 1 child (age 8). Although I noticed that your hotel website offers a kids' menu, the booking platform did not have an option to select it, and I wasn't aware of this at the time of booking. I therefore assumed that the hotel would automatically provide the kids' dinner menu for my daughter.
However, when we arrived for dinner tonight, the staff informed me that we had been booked for three adult set meals, which came as quite a surprise. I immediately worried that my daughter would have nothing to eat and that we might have to go out to buy her dinner.
Fortunately, your staff member, Mr. 坂田went above and beyond to communicate internally on our behalf. With his manager's approval, he was able to arrange the kids' menu for my daughter as a special accommodation. This truly saved our evening!
I truly appreciate how professional, flexible, and helpful your team is. I fully understand that this was not the hotel's fault, yet your staff still went out of their way to resolve the issue and provide excellent service from the heart.
Please pass along my sincere thanks to Mr. Mr. 坂田and his manager. I will certainly recommend your hotel to my friends and family, and I believe the management should know about this wonderful example of your staff's dedication.
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Price per night from:SGD 272
Posted onMar 18, 2026
Guest User
The room is very spacious as it is like an apartment. The hotel is older but we can imagine it to be a luxury hotel back in its heyday. Location is no issue as we drove, and it was convenient to all the main attractions around the area eg. Mount omuro, jogasaki. The kids booked a slot in the kids playroom which is suitable for younger children. There was also a kids game which they can exchange for a prize upon completion, similar to Easter egg hunt, which made them excited and this helped us become familiar with the common areas and facilities.
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Price per night from:SGD 261
Posted onFeb 21, 2026
Guest User
The best quality of onsen water and spa
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Price per night from:SGD 544
Posted onSep 22, 2023|Japanese Style Triple Room
NuonuokafeiFirst of all, I like Ctrip’s efficient service. The hotel does not have pick-up and drop-off service from Ito Station. If you have a suitcase, it is recommended to take a taxi for about 50 yuan. There are no scenic spots nearby and no sea view in the residential area. There is only a garden view that is generally neglected. Arrive at 2 o’clock. There was no reception at the door. Check-in started at 2:30. This hotel said check-in was at 3:00 and one person would check in. I was given a room first. I was shocked. I have stayed in ten rooms and never had a view. This one has no view at all, only the entire living room and bedroom. The window was half closed because there was no view. I immediately went downstairs and asked the hotel to change rooms. It was inconsistent with the order. The hotel said that there was no way. I immediately contacted Ctrip. I hope that the Ctrip guy can change it to a room with a large window. The view is still average, but I am very satisfied. The room is large and has an average size. There is also a strange Japanese-style sliding door that cannot be opened, which makes people think of bad service. And the food and beverage included in the restaurant is a bit lower than the average in the world. There are only two bottles of bulk water in the refrigerator for free. Other charges are not as good as the last time I stayed in Hoshino Kai Enshu Ito Kai. It is family-friendly and has a swimming pool with a cypress bubble. The other experience of the pool is very average. There are about a dozen rooms with half-windows and no view at all. It is completely meaningless to stay in such a room. There are very few rooms with a view shown on Ctrip. It is difficult to arrange for Hoshino World in Ito. The hotel is called Anzhen Express Hotel, which is the same but has a sea view. In short, the two areas in Ito are average. I used to make reservations frequently and was very disappointed last time. I only booked one this time and the experience was average. I just picked up a cheap hotel from First Line Sea View Hotel. Come to the room to experience it, especially the sea view is Inatori
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Price per night from:SGD 983
Posted onJul 10, 2024
Guest User
I made it with breakfast! There were Japanese, Western, curry, and local dishes, all of which were delicious and I ate a lot! 😋💕
The room was very clean and comfortable.
The hot spring on the top floor was also very good!
I would like to stay if I have another chance.
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Price per night from:SGD 90
Posted onApr 29, 2024
Guest User
The food was very good. The only disappointing thing was that even though it was Golden Week, there were mosquitoes everywhere in the large building that had overwintered, and my child was bitten by many of them. It was a shame that he was covered in insect bites at the end of April. Mosquitoes also came into the room from the hallway when the door was opened and closed. I killed 10 of them. Also, it was a problem that the shower temperature in the large public bath on the first floor was 40 degrees and the lever could not be changed. Why don't they make it possible to change the temperature? My child said it was too hot, which was a problem.
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Price per night from:SGD 289