Spa Hotels in Pasig

The absence of a service elevator significantly worsens elevator traffic, especially during peak hours. While the rooms are generally clean, they feel outdated and in need of serious renovation. There are odd, clearly intentional structural elements inside the room that appear to be concealing equipment—raising red flags about guest privacy and safety. The internet is painfully slow, making it difficult to work or even stream basic content. Lighting is overly harsh due to the absence of proper curtains—only blinds are provided—compromising both rest and privacy. But the most alarming concern is security: the main door does not align properly with the frame, leaving a visible gap. This flaw allows outside noise to filter in easily—and more disturbingly, it makes it possible for someone to peek inside, which is deeply unsettling for any guest. That said, the staff are great—consistently courteous, warm, and helpful. They do their best to make up for the facility’s shortcomings, but unfortunately, the issues mentioned above go beyond what good service alone can fix.

Hotel services were good, clean rooms and comfortable stay. Rooms are good for families and they make sure to keep the guest aware of the hotel policies. Maybe something to improve, since we booked 2 bedroom suite for a family of 4 adults we observed that the masters comfort room needs further sanitation in which I explained to the staff before we checked out.

It was a wonderful family get away. The food was amazing and my whole family enjoyed the facilities especially the thermal pool spa. My brother enjoyed the fitness room and my mom was so happy with the buffet selections. Overall it was a wonderful experience.

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

Good room, clean, good air quality. Good front desk service for check in and check out. Only wish there were more vegetarian options at breakfast, and that I was told that the airport transfer needs to be ordered 4 hours in advance. I booked the studio for 1 night (sg$130).

Love our stay here! Well preserved rooms, clean and sanitary, nice view and great service. Super near podium and convenience stores.

Stay this hotel many time. Service and everything is perfect. Definitely will stay again during my business trip.