Pasig Hotels with Airport Shuttle

The staff is polite. The bathroom and bedroom are in good condition. The window can be opened. The restaurant has delicious foods. It has a variety of foods and drinks. There are no water bottles in the room not even a kettle with glasses in the room but there is a water bottle refill station in the lobby which is on the main floor. No disposable toothpaste and toothbrushes in the room.

Clean Room but Misleading View, Breakfast, and Maintenance Issues Review: I stayed at Jinjiang Inn Ortigas from December 30, 2024, to January 1, 2025, and booked a Business Queen Room through Trip.com. My experience was a mix of positives and negatives, with some aspects not meeting expectations set by the listing. Positives: 1. The room was clean upon arrival. 2. Staff were polite and accommodating, especially when I requested a room change (though none were available). 3. The à la carte breakfast provided on the first day was generous and filling. Areas for Improvement: 1. Misleading Room Description: The listing advertised a city view, but my room’s window only faced the back and wall of the adjacent building. This felt misleading and detracted from the experience. 2. Towel Quality: The towels provided on the first day were worn out and should no longer be in use. I have photos to substantiate this observation. 3. Maintenance: The room was clean but showed signs of wear and tear (e.g., cabinet doors needing repair), indicating a lack of upkeep. 4. Breakfast Expectations: I specifically booked this hotel because of the advertised buffet breakfast. However, on the first day, no buffet was served due to low guest turnout, and only à la carte was available. While the meal was generous, it wasn’t what I expected, especially during the New Year holiday when many travelers would hope for the full experience. 5. Ventilation: The room felt suffocating without a proper view or natural light. Overall: While the location is convenient and staff were courteous, the lack of proper maintenance, misleading room description, and the absence of the advertised buffet breakfast on the first day were disappointing. These issues need attention to align with what guests are promised when booking. Rating: 3/5

It was a wonderful family get away. The food was amazing and my whole family enjoyed the facilities especially the thermal pool spa. My brother enjoyed the fitness room and my mom was so happy with the buffet selections. Overall it was a wonderful experience.

Hotel services were good, clean rooms and comfortable stay. Rooms are good for families and they make sure to keep the guest aware of the hotel policies. Maybe something to improve, since we booked 2 bedroom suite for a family of 4 adults we observed that the masters comfort room needs further sanitation in which I explained to the staff before we checked out.

Room was nice and big, spacious. The big work/office table was beside the window with a nice view of Exquandra Tower. Hotel was close to Metro Tent Convention center where we had a conference for 3days. Hotel is in a very convenient location. Serenitea and Lawson and Uncle John’s on ground floor. Thank you! it was a good peaceful stay ;)

The staff are great and accommodating. The only downside is on my first night, the room was not pleasant and not maintained. The air conditioner was loud , and I was not able to sleep at night. I requested to be transferred to another room with good amenities They moved me to another room in good condition.

Booked a standard room with either king or twin. Upon arrival, FO informed that only twin available which I would prefer king for entire stay. When enquirer if next day king room availability, FO did not answer and seem like just wanted to give a twin and asked me to check tomorrow. I was upset as PMS system (hotel system) clearly could tell room type inventory for next few days and possible to secure accordingly. When I insisted then rcvd king for entire stay. Funny thing is when FO gave me the key, she mentioned “for this time only”. This sounded like I was being unreasonable and they gave in. Where I was purely wanted to secure king bed for next few days of my stay.

This is an old one, which reflects in all amenities, rooms etc. The rooms, depending what you choose, are spacious. But all is old, although the bed, linnen and shower are good. Clean, pillows good and strong pressure shower. They have a gym for all you needs, swimming pool and steam and sauna. All nice , but can be smelly due to the fact it is.... yes old. Breakfast is simple but good, some asian food but also they can make you eggs on your whishes. Location if your business is in Ortigas is great, close to Megamall and Shangri la mall, with good food options. At the end it is all about what you pay for the room.

I’ve been a frequent guest at this hotel, staying an average of almost once a month, and overall, the experience has been pleasant. The **room was clean as always**, and the **housekeeping service was excellent**, promptly attending to any request with efficiency and courtesy. However, I believe the **front desk services** still have room for improvement. On my recent stay, I inquired about a complimentary room upgrade, as many hotels offer this perk for loyal guests. I was quickly told “no” without much consideration or follow-up. I suggested they at least check, but the front desk agent declined. I asked “how about birthday upgrade for frequent guest?” I was answered, we only give cake and didn’t even bother to ask for my birthdate or check his record. Additionally, I requested a late check-out, as the standard check-out time is 11 a.m. I asked for just a one-hour extension, but the staff advised me to call the next morning instead of handling the request during the check-in process. While the **cleanliness and housekeeping** are consistently excellent, I hope the front desk can improve their customer service to match the overall high standards of the hotel.

Good location but not very sound proof. We were on the 15th floor so it wasn't that bad but the neighbours were noisy. The aircon also kept creaking throughout the night. The room is spacious with a fridge, microwave, kettle, iron and ironing board, hair dryer. The beds were comfortable with 3 pillows each of varying softness. The staff were very friendly, polite, professional. There are 4 elevators so you don't have to wait too long. It's right across The Podium, which is very convenient. You can leave your luggage with the staff after checking out if your flight is in the evening. Overall, a very pleasant and enjoyable experience.