To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.1
Cleanliness4.3
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All reviews(132)
Positive reviews(30)
Reviews with photos/video(5)
Great location(6)
Friendly host(4)
Negative reviews(3)
arifazmi
One Bedroom Apartment
Stayed in Jul 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 3, 2023
best stay here, sure come back
Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites
Yam Keow
One Bedroom Apartment
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Front desk very friendly and helpful. Apartment big and spacious. Very convenient, walking distance to free tram zone.
Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites
Guest User
One Bedroom Apartment
Stayed in May 2023
Business travelers
37 review
4.0/5
Very Good
Posted on Jun 13, 2023
After checked in but the heating was not working! Waited about an hour to change to another room. Should have checked the heating before.
Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites
Monirath
One Bedroom Apartment
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Recommend for business travelers
Response from Property: Thank you for your review! We hope to see you again at our property. Best regards, Oaks Reception
bluesky168
One Bedroom Apartment
Stayed in Mar 2024
Business travelers
71 review
2.5/5
Posted on May 4, 2024
The hotel is in an apartment, and there are other people renting in the apartment, so the resident group is a bit complicated. The sanitation is not very clean, the decoration facilities are old, and the living comfort is relatively poor.
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Response from Property: Thank you for your review. We do apologise for any inconvenience faced during your stay, and we do hope to welcome you back in the future. Kind regards, Oaks Melbourne Southbank Suites
timlihuan
One Bedroom Apartment
Stayed in Jan 2024
Family
17 review
2.2/5
Posted on Feb 24, 2024
Convenient location, within walking distance of the casino train. Please note that check-in is at 2pm and check-out is at 11pm. I checked out on time at 12pm and was fined 30 Australian dollars. I asked why you didn't tell me. The front desk said I called your room at 11pm, but the room phone never rang...
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Response from Property: Thank you for your review! We hope to see you again at our property. Best regards, Oaks Reception
Wuliangshanwuliangzhenren
Two-Bedroom Apartment
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel is very new and the rooms are very clean. The location is good, very close to the art gallery. It only takes about ten minutes to walk to the city center, which is very convenient. The view from the room on the high floor is also good.
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KafeibujiatangD
Two Bedroom Apartment
Stayed in Jul 2024
Family
24 review
4.7/5
Amazing
Posted on Aug 9, 2024
Not bad, you can cook your own food. The location is very close to the Yarra River, Federation Square, and the Art Gallery. The free tram is right in front of the NGV. There are also two supermarkets nearby where you can buy daily necessities. The only drawback is that the deposit can only be paid by credit card, remember to use Master or VISA, cash is not accepted
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chen
Two Bedroom Apartment
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 26, 2024
A very comfortable hotel. It has a parking lot and is very convenient. It is also very close to the city. There are many places nearby to eat and shop. I will choose their hotel next time I come to Melbourne. The front desk service is also very friendly.
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Response from Property: Thank you for your review. We do hope to welcome you back in the future. Kind regards, Oaks Melbourne Southbank Suites
Anonymous User
One Bedroom Apartment
Stayed in Jan 2024
Couples
3 review
3.7/5
Posted on Mar 4, 2024
The room is clean and has complete facilities. The staff was very friendly, but it was difficult to find a parking space. The bad part of the experience was that for some reason the room upstairs made noise at 6 o'clock, and the electric drill was used continuously after 8 o'clock, which greatly affected my sleep in the morning. When we booked the room, we clearly chose to arrange a quiet room as much as possible, but we were still placed below the room where construction was taking place.
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Response from Property: Thank you for your review. We hope to welcome you back in the future.
Anonymous User
Two Bedroom View Apartment
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Hygiene is better
The service is also good
Original TextTranslated by Google
Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites
Guest User
Two Bedroom Executive Apartment
Stayed in Nov 2023
Family
1 review
3.5/5
Posted on Jan 5, 2024
Generally speaking, it's pretty good and I'm quite satisfied. However, I was deducted 100 dollars from the deposit. I checked out on December 26, and it has not been returned to me two weeks later.
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Response from Property: Thank you for your review! We hope to see you again at our property. Best regards, Oaks Reception
Qiuyangjiacuo
One Bedroom Apartment
Stayed in Jun 2023
Family
42 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Very good. I was satisfied with all the facilities during my stay.
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Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites
fsyanjun216
Two Bedroom Apartment
Stayed in Jan 2024
Family
50 review
4.0/5
Very Good
Posted on Feb 17, 2024
Good location, walking distance to the city center and close to the Crown
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Response from Property: Thank you for your review! We hope to see you again at our property. Best regards, Oaks Reception
Anonymous User
Two Bedroom Apartment
Stayed in Jun 2023
Family
1 review
2.5/5
Posted on Jul 20, 2023
The sound insulation is not good, the facilities are outdated, and the sanitary conditions are not good. I forgot a piece of clothing in the room and went to find it and said I couldn't find it.
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Response from Property: Thank you for your review. We hope to welcome you back in the future. Kind regards,Oaks Melbourne Southbank Suites