380 S Airport Blvd, South San Francisco, California, 94080View Hotel Details
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1 night
Best Western Plus Grosvenor Airport Hotel Guest Reviews
4.1/5
Very Good
224 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(224)
Positive reviews(210)
Reviews with photos/video(40)
Close to airport(40)
Convenient location(39)
Easy to get around(38)
Offers pick-up/drop-offs(31)
Amenities were average(15)
Tasty food(9)
Friendly front desk staff(9)
Convenient parking(7)
Negative reviews(14)
Anonymous User
Queen Room
Stayed in Jan 2025
Solo travelers
12 review
4.0/5
Very Good
Posted on Feb 17, 2025
The hotel provided free bus shuttle from and to airport, it was really convenience for me. (Please take note the free shuttle run for certain hours, not a full day.)
Hair dryer is really a must for me and they did provide!
The hotel breakfast was normal, don’t have too much choices, but it was okay.
Anyways, Opposite the hotel has McDonald.
Overall a good experience!
Jennie Chang
Two Double Room
Stayed in Dec 2024
Family
1 review
2.2/5
Posted on Jan 29, 2025
Try bad experience in amenity and AC is loud. The toilet is the most terrible one as it could not flush. Also the shampoo and shower gel are not available.
Zong
King Room
Stayed in Dec 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jan 31, 2025
Location is good, with a 10-min drive to SFO. Free shuttle covers most time of a day. Breakfast is beyond the average of the hotels of such prices. The only drawback is the shower. The flow is somewhat weak.
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Dec 24, 2024
Good, breakfast included
Guest User
Two Double Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Warm and personable hotel front desk. Nice location, near lots of fast food places. Reasonably priced. Breakfast buffet available. Most of all , conveniently had airport shuttle service to and from the airport. Will recommend to friends and family.
Altanzaya
Two Double Room
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Jan 9, 2025
Service was excellent. Receptionist were all kind. Breakfast was delicious had various options. If you are looking for hotels that are closer to the airport, best western hotel is suitable for you because it offers shuttle buses.
Katerina_7_88
Two Double Room
Stayed in Jun 2024
Travel with friends
18 review
4.7/5
Amazing
Posted on Jul 10, 2024
Deposit $100. Parking $9 per day ( you can pay cash or they deduct from the deposit). Breakfast was good, but not much seats , you need to spend sometime to find a seat. Room is ok, the black hair was on the bathroom’s wall.
My deposit still not returned to me (it’s been 5 days after check out).
KhooJason
Two Double Room
Stayed in Sep 2024
Family
8 review
4.2/5
Very Good
Posted on Oct 15, 2024
Friendly staff. Near to SFO.
Lakwtsera
Two Double Room
Stayed in Dec 2024
Family
23 review
3.7/5
Posted on Jan 15, 2025
The location and free airport transfer are the best 6 here. Service is. Okay.
Kristian
Queen Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Aug 30, 2024
This was a really great experience the front desk person was very friendly, breakfast staff was very nice and friendly.
ASmith
Queen Room
Stayed in Jul 2024
Solo travelers
22 review
3.5/5
Posted on Sep 22, 2024
The location of the hotel is fine and there are some food options nearby but just know, the airport shuttle does not run during the day so if you are planning on arriving before 5pm, it’s about a $30 Uber ride to the hotel.
William Michael
Queen Room
Stayed in Jun 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Sep 23, 2024
You get exactly what you pay for. Good location. There's a gas station down the street for drinks and items. There is a McDonalds across the street. Room had a weird, suspicious odor. Close to airport. Breakfast no great shakes...but the price is right.
Tze Ming Khor
Queen Room
Stayed in Jun 2024
Couples
5 review
1.2/5
Posted on Aug 1, 2024
Very dirty around the breakfast area. They don’t do make up room unless u call n request. The whole ambience is disgusting. The microwave is too old n slow. Even 2mins my water still not become hot. Lousy hotel
CHEN
Two Double Room
Stayed in Nov 2024
Couples
3 review
3.5/5
Posted on Jan 1, 2025
Breakfast was already bad and even worse was no coffee.
Guest User
King Room
Stayed in Jun 2024
Couples
2 review
4.0/5
Very Good
Posted on Jul 23, 2024
Front desk staff were nice and helpful. The room was clean but small and old. Walls were thin and you could hear next door. Breakfast was ok.