Hotels in Centrum, Sofia

Positives: Great location. Minutes to Serdica, Lion’s Bridge metro stations and easy access to public buses, shops and eateries. Room was spacious and clean. Negatives: the door to enter the room is hard to open from inside- u need to step into the bathroom in order for the door to open wide. The area outside the room is not soundproof so the noise when people talk (in my case, kids talking and crying) is very loud and clearly heard.

Unfortunately, there was a significant incident of cleaning the bathroom in the room, I expected to receive compensation for it but we did not receive it. Therefore, the service and cleanliness are rated low. I choose not to share the details of what happened so as not to harm the hotel too much.

PLUMBING ISSUES & SLOW SERVICE. The building looks lovely, newly renovated and in a great location. It is walking distance to most attractions. The staff were friendly, however I did have to ask multiple times for things before they were done (e.g., asking for an iron to be sent to the room, filling up empty toiletries). The toilet water turned brown 30 minutes after flushing which indicates a plumbing issue and is unsanitary. The rest of the room was clean. And they granted our request of having our 2 rooms next to each other. Overall a 3.5-4 star hotel due to the toilet and slow service.

The cleanliness was excellent, and the room was very tidy. Its location right next to the bus and train stations makes getting around incredibly convenient. The casino downstairs also offers a novel experience for those who haven't visited one before. However, the pedal on the small waste bin in the bathroom was broken, and I'd suggest replacing it promptly.

The hotel is well located, certainly, but very, very noisy. It's impossible to sleep well with the trolleys passing by the room from 6 a.m. onwards... Maybe it's better upstairs. The first floor is hell. The carpet is quite dirty. The room is spacious and the bed very comfortable.

The hotel has complete facilities, including a restaurant, swimming pool, and fitness room. The front desk staff is also very friendly. The room is also very large. Although the decoration style is a bit nostalgic, the overall experience is very good.

Great service and location. Courteous staff and overall great stay! Cute carpets in the elevator which changed everyday

Wonderful hotel just a few steps from the center. The hotel has a bar (entertainment every night) and a dining area and an art gallery. Courteous and friendly staff. Large room equipped with every comfort. Highly recommended, we couldn't have chosen a better location! Top

A lot to love but some big problems too. Amazing location, great big room, and very easy check-in. Love that there's a sofa in the room and a fridge. Problems: - A/C (Or a pump of some sort) extremely loud from 6am in our room (3) and made sleeping impossible, extremely annoying. It lasted hours. - Bathroom had a bad smell like sewage, constantly. - No shower curtain turned the bathroom into a lake every time we showered, even when trying to be careful.

Ten days ago I stayed there was nice So I prefer to stay again. This time better than before. The room and bed was very comfortable and clean. The hotel is good location walk to everywhere also is quite and peacful. The hotel staff is good, kind and helpful. Thanks again!