Top 5-Star Hotels in Sofia

The Balkan is a old style hotel in the center of Sofia over a metro station and 1m from the pedestrian area. Nationa Gallery, Synagoga, Moskea are at walking distance. Hotel is not bad as itself if you like carpets and Impero style fornitures but without WIFI connection in the rooms on the last part of the corridors. Breakfast is huge and of good quality. The Waiters Mafia is dominating the floors and if they say ”No”... it's final. We asked for bathrobe for 4 days and was ”No”. We asked for shampoo and conditioner for 3 days and was ”No”. We had a coffee in room and the dirty cup stayed there for 3 days. All above despite the calls and attempts from the consierge desk to solve the issues. Minor issue: the Waiters Mafia is controlling the elevator also... many times the cleaning trailer was moved using the guest elevator (big) instead the service elevator (small).

As soon as we walked through the door, we were greeted by a uniformed man, who welcomed us to the hotel and took us to the reception desk, having looked after our bags, which were later taken to our room. The lady at reception treated us with great courtesy and efficiency, and therefore, from the outset, we realised we were in a well-run five star hotel with professional and helpful staff. Our bedroom was stylishly decorated in cool shades of grey, with two wide beds, a panoramic window with a view of Vitosha mountain, and the marble bathroom was of a good size, with modern fittings and a lovely walk-in shower. We had booked the Club Room and were not disappointed with the newly opened Club Lounge. They offer refreshments during the afternoon and then ‘happy hour’ from 6-8 pm. We found the service really excellent, with staff keen to help, and spent delightful early evenings having drinks and eating an enticing array of canapés. Breakfasts were also excellent in the Europa restaurant with a wide selection of cooked and cold options from the buffet, and dishes cooked to order such as omelettes and eggs benedict. One last point to mention - we found the Chief Concierge - Todor Goranchovski - most helpful in booking us restaurants and directing us to some notable attractions in Sofia: he was great. The Intercontinental is really a top class hotel and we would not hesitate to stay there again - thank you to everyone who made our stay memorable.

This hotel is in the center of Sofia, very close to the hotel, with shopping malls and restaurants. But the decoration of the hotel is relatively old. Well, the restaurant is still good, I will continue to stay and recommend it next time.

It’s an awesome hotel with a minimalistic good design, great restaurant, pool and team of professionals. I advice to book higher floors to enjoy the Mountain View. Breakfasts were great, not huge choice but good quality. Specific thanks to Slavka for giving such a good service.

Opposite the hotel is the post office, and the postcards purchased are very cost-effective. The hotel is about 10-15 minutes' walk from the attractions. The location is very good.

Hotel location is very good, next to the subway, the decor is very modern There are a lot of bar activities in the evening, and the Japanese garden is very tasteful. The price is very economical in Sofia.

Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces

When we arrived to park at the hotel we were expected to know where to park and where to go so this made the first 15 minutes unbearable. We were told on many occasions not here. Please provide positive directions in future. The hotel itself after the poor beginning was excellent. The room was clean and serviceable with a good fridge. Although my wife found the bed and pillows uncomfortable I did not. Breakfast had a good selection and the dining area was roomy. PLEASE PLEASE PLEASE someone teach the chef to fry an egg. No matter your preference whether it be over easy, flipped or hard yolk all eggs had a fantastic burnt plastic skirt. TIP use the right kind of oil, don't turn the heat up so high, have the oil warm before the egg goes in, and don't use freezing cold eggs. The hotel organised Taxi's for us and these were excellent.

Very late arrival time checkin service staff is very good Can help call the car, the room is comfortable and clean, the bed is very comfortable, the whole is bright and clean, there is a balcony, the breakfast restaurant is good.

Because of the meeting, the price has skyrocketed many times, but it is really convenient to go to the opposite side for a meeting. It is a good hotel under the local economic conditions. It is very convenient for the front desk to help you rent out. The automatic currency converter exchange rate is very high.