3-Star Hotels in Sofia

Room is a bit old style. TV is small. Shuttle to airport not on time for my reserved time (Waited 30+ min), but not sure if this is common. Breakfast is great (considering the grade of the hotel - a variety of hot options). Great view of city and parking lot in room. Friendly staff.

The best hotel ever .Everything is clear .the morning food os the best with everything.

The environment is not bad, the room is still neat and clean, free parking space is limited, can stop on the roadside, need to park after 8:30 in the morning, there is a simple breakfast, is the front desk staff attitude is relatively indifferent.

This hotel is in an excellent location: about 10 minute walk from the bus/train station; 5 minutes walk to the metro; 20 minutes walk to the city centre. So from that perspective, it fit my needs perfectly. The staff I encountered were very friendly and helpful, so that was a major plus. The rooms, well, a bit of a mixed bag. While the rooms were VERY spacious, and had a great little balcony, from which I enjoyed a few drinks in the evening, the room really needed to be renovated. The word I described it is “shopworn”. Look at my photos of the room and you can see the broken couch and stained carpet. I would also say that the cleaning staff is a little lacklustre. While not “dirty” per sae, it certainly could be cleaned better. Some minor renovations and better cleaning would have me rating this hotel as a “five”.

I'll start with the positive points first: - I'll start with the positive points first - The minibar and the drinks at the bar are cheap Now the negative points they are effecting mostly the rooms: - The carpet is dirty and the rooms stink. Most probably they never changed the carpet since the hotel was build - The air conditioning was installed later. The hose to dispose the water from the air conditioner goes through a hose into the bathroom and ends above the bathroom floor. this means that the bathroom is always flooded when the air conditioning is on. this is definitely not acceptable. - The room cannot be darkened because the fabric of the curtains is very very thin and translucent. As soon as the sun rises it is not possible to sleep. In my case it was around 05:30AM when the sun came up. This point bothered me the most because I didn't get enough sleep on my business trip. I have visited the hotel Hemus regularly since 2017 when I have not been able to get a room elsewhere. in 2019 they had done major renovations, but I still don't understand what exactly was improved. the points just mentioned above have not been resolved. only the tv was exchanged for a flat screen and the bracket for the old tube tv was removed. Maybe this was the reason of renovation. I hope that someone from the hotel will read this as a general overhaul is urgently needed. Especially with the carpet and the curtains. There's no point in choosing a hotel to relax after a long meeting day and can't even sleep because of the windows that can't be darkened or the smell of the carpet that has never been replaced.

The Rila Hotel is an old hotel with old facilities, shoe box size elevators but in a very central part of the town near to everything. Our first night we stayed in a standard small room ( I think it cost $46 maybe $50 with taxes etc )that was not satisfactory. The next day for $10 - $12 per day upgrade we moved into a double size spacious/suite room with 2 balconies !! Very nice to sit out on the balcony with the afternoon setting sun and to wash out a few cloth items and let the sun dry them. Neither of the rooms had shower curtains in the bathrooms. When i enquired about this I was told this was done because of covid. Hhmmm not sure how a shower curtain has any bearing on covid ? We stayed a total of 7 nights and only once, after I called down to the front desk, did a chamer maid come up and take out the garbage and change the towels. To be fair my girlfriend has a habit of spreading all her things all over the 2 rooms so we hesitated to make a fuss. I can imagine a maid being shocked to walk in and not know what to do in all the mess. Breakfast cost extra and was only ok but enough to start the day. There was a large flat screen TV which we never turned on, there was no safe deposit box in the room but we were able to leave our valuables downstairs at the front desk. There are other hotels also nearby that are probably more renovated and modern and most likely cost a little more. On our next trip we most likely will see about other options. The staff was friendly and helpful. I guess it depends on what your expectations are but for us it worked.

The hotel is 10 minutes from the central station by walking. You can walk to nearly all main attractions in the city. They allowed us to check in early. The receptionist and the cleaning lady were nice and helpful. The room we booked was the deluxe one so it was big enough to accomodate the three of us. Only two negative points are the fact that it is very noisy at night and if you walk to the hotel at night (after 11pm) the surroundings seem to be a bit dangerous.

The hotel's rooms definitely didn't live up to our expectations. The room was well heated and there always was hot water, but I had to shower the whole bathroom, just to take a shower. I have really strong doubts about the cleaning, too. The owner was quite friendly in general, but didn't support us on an argue we had with a taxi driver, who ripped us off with the money exchange and took an unreasonably big amount of money. He actually called us ”malakas” for not willing to leave the poor taxi driver a tip.For me that was the worse part. Not protecting your client and encouraging the taxi drivers' behavior(who, believe me, are quite infamous) is the main reason for this bad review and why I will not prefer it again in the future.

The hotel is very nice and comfortable and is very comfortable. The hotel is nice, clean and the staff is very kind and available (I don't understand who criticized it). The room was very clean and large, the comfortable shower as well as the rest of the bathroom where many accessories such as balsam shampoo, bathroom, cream, hairdryer are found. There is a very well-provided fridge bar with popular prices and also a water boiler with two disabled tea and coffee prices per day. The hotel is very comfortable and comfortable and has a good choice of sweet and especially salt with excellent quality products and in a great quantity that is more than sufficient for all guests.

the room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels. if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers.