Ibis Sofia Airport Hotel

Ibis Sofia Airport Hotel Reviews

Ibis Sofia Airport Hotel

Mimi Balkanska St 132, Sofia, 1517, BulgariaSee Hotel Details
Ibis Sofia Airport Hotel
Ibis Sofia Airport HotelIbis Sofia Airport HotelIbis Sofia Airport Hotel
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1 night

Guest Reviews

8.9/10
Very Good
109 review
Verified reviews
Location9.0
Amenities8.6
Service9.0
Cleanliness9.1
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All reviews(109)
Positive reviews(105)
Reviews with photos/video(14)
Great service(40)
Offers pick-up/drop-offs(39)
Close to airport(30)
Convenient location(21)
Easy to get around(20)
Awesome stay(19)
Delicious breakfast(17)
Clean and tidy(16)
Negative reviews(4)
Minecraft Videos
Standard King Room
Stayed in Jun 2025
Business traveler
3 review
7.5/10
Posted on Jul 18, 2025
Walking distance from airport about 25min but I would not recommend this. Take the taxi. Room is clean.
Response from Property: Dear Minecraft Videos,Thank you for your feedback. We appreciate your comments regarding the cleanliness of our rooms. We acknowledge the distance to the airport and recommend our guests utilize taxi services for convenience.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Pierre Edmond
Standard King Room
Stayed in Apr 2025
Solo traveler
1 review
7.5/10
Posted on May 13, 2025
Nice clean standard Ibis Hotel. Airport shuttle available every 20 minutes, very convenient service; 5-8 minutes drive. Two minors issues with the room; external bathroom door knob was missing and some water leaks under the sink. The housekeeping should observe such small details and act accordingly. Comdortable bed, good aircon. Some teabags and coffee should be made available in-room for guests. Restaurant's prices are a little high ~20€ for a good and decent hamburger. Breakfast buffet ok. Reception, restaurant and shuttle's staff were all friendly and responsive. In all a good and very decent no frills airport hotel.
Response from Property: Dear Pierre Edmond,Thank you for taking the time to share your experience at Ibis Sofia Airport. We are pleased to hear that you found our hotel clean and our staff friendly. Your feedback regarding the bathroom door knob and water leaks has been noted, and we will ensure these issues are addressed with our housekeeping team. We appreciate your suggestion about providing tea and coffee in the rooms, as it helps us improve our services. Regarding the restaurant pricing, we regularly review our menu to ensure we offer value for our guests. We hope to welcome you back for another stay in the future.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Marzipan
Standard King Room
Stayed in Mar 2025
Couple
4 review
6.5/10
Posted on Apr 29, 2025
Small room, very weak flow in the shower, really basic for sleeping before a flight, hard and uncomfortable mattress, more like resting for a few hours and flying no further than that
Response from Property: Dear Marzipan,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations regarding room comfort and shower facilities. Your comments are valuable as we continuously strive to improve our services.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Yeva_shine
Standard King Room
Stayed in Sep 2024
Solo traveler
59 review
7.0/10
Posted on Oct 11, 2024
A fine airport hotel So you have an early morning flight to catch at Sofia airport. This is a good place to stay overnight. They have a decent restaurant, the rooms are comfortable and they have a reliable shuttle service to the airport. I think that’s all you really need. The style is for young hip people, but if you’re old and not hip, it still works fine.
Guest User
Standard King Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on Apr 3, 2025
Staff is so friendly and helpful especially Anthony. Will recommend it to my colleague and definitely I will use it again
Response from Property: Dear Guest,Thank you for your kind words regarding our staff, particularly Anthony. We are thrilled to hear that you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back in the future.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Shafeeq Mohd
Standard King Room
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 24, 2025
Room is great, but not easily accessible from the airport.
Response from Property: Dear Shafeeq Mohd,Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed the room. We appreciate your comments about accessibility and will take them into consideration for future improvements. Please note that we have 24/7 shuttle service free of charge.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Guest User
Standard Twin Room
Stayed in Sep 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Nov 8, 2024
Good good Good good Good good
Guest User
Standard King Room
Stayed in Jan 2025
Couple
3 review
9.5/10
Amazing
Posted on Feb 10, 2025
Good size room, good shower and great breakfast. Free transport to the airport.
Response from Property: Dear Guest,Thank you for your kind feedback regarding your stay. We are delighted to hear that you enjoyed the room, shower, and breakfast, as well as the complimentary airport transport we offer.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Elena
Standard King Room
Stayed in Nov 2024
Couple
9 review
8.5/10
Very Good
Posted on Dec 10, 2024
The hotel is close to the airport. There is own parking area where you can leave your car for travelling period at a cheaper price vs airport parking . And they organise transfer to the airport and back.
Guest User
Standard Room
Stayed in Jul 2024
Solo traveler
15 review
9.0/10
Great
Posted on Aug 23, 2024
Staff are wonderful. The breakfast was better than most hotels offer. The room was very nice. Free airport shuttle.
Schick
Standard Twin Room
Stayed in Mar 2025
Business traveler
33 review
10/10
Outstanding
Posted on May 4, 2025
It’s very convenient to go to airport
Response from Property: Dear Schick,Thank you for your positive feedback regarding the convenience of our hotel's location to the airport. We are delighted to hear that you found our proximity beneficial for your travels.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Guest User
Standard King Room
Stayed in Jan 2025
Business traveler
8 review
10/10
Outstanding
Posted on Feb 4, 2025
As usual very efficient and perfect airport stay
Response from Property: Dear guest,Thank you for your kind words. We are delighted to hear that you had an efficient and pleasant stay with us. Your satisfaction is our top priority, and we look forward to welcoming you again soon.Best regards,Kristina NedyalkovaGeneral ManagerIbis Sofia Airport Hotel
Si Min
Standard Twin Room
Stayed in May 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Jun 26, 2024
No fuss for airport hotel stay. Very close to airport, free shuttle and adequate breakfast.
Zhaoyang
Standard Double and Single Room
Stayed in Aug 2023
Business traveler
9 review
8.5/10
Very Good
Posted on Sep 30, 2023
Room is a bit old style. TV is small. Shuttle to airport not on time for my reserved time (Waited 30+ min), but not sure if this is common. Breakfast is great (considering the grade of the hotel - a variety of hot options). Great view of city and parking lot in room. Friendly staff.
Response from Property: Thank you for your review! We are glad to hear that you enjoyed the breakfast and the view from your room. We strive to ensure comfortable stays for all our guests, and we apologize that you had to wait for the shuttle. We appreciate your feedback, and we hope to have the chance to welcome you here again in the future.
F.D
Standard Twin Room
Stayed in Dec 2023
Family
23 review
5.0/10
Posted on Jan 29, 2024
The hotel is not worth your money as it's rooms are very poor, beds were a piece of wood with a piece of foam on top. I couldn't sleep all night long. The room is tiny bearly your could walk. not going to book it again.