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The Ritz-Carlton, Millenia Singapore

The Ritz-Carlton, Millenia Singapore

4.6/5955 Reviews
Marina Bay
I actually booked a King, Marina Bay View for my birthday staycation and requested for higher floor. But during check-in, I was told that the hotel had overbooked the King room and whether I would mind taking a room with two single beds joined together with a $100 dining credit as a form of compensation. We decided to accept the offer but when we went up to the room, I'm a bit disappointed with the view as we were located at level 11 and once I opened the door I could immediately see the construction site directly infront of me before the Marina Bay View. It was really an eye sore. As it was a birthday staycation for myself, I had decided to see whether can I pay for an upgrade. In the end, I managed to pay for an upgrade to the Millenia Suite (the only suite left). The staff had given me a $300 discount and let me retain the $100 dining voucher. They are very fast in responding, and I'm impressed that all their staff are given the autonomy to provide guests the discount and benefits As I had stated, it was a birthday staycation, and the hotel had given me some chef's desserts and a handwritten personalised birthday card - this is really a very nice gesture! It actually costs a lot more than expected, but the view and the room at level 31 do make my birthday a memorable one.

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