Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 6, 2026|Tower Wing Deluxe Twin Room
Cuoailvxing
Shangri-La, my absolute favorite! Even with all the talk on Xiaohongshu about various inconveniences, I still chose this hotel in the end. Having stayed at Shangri-La hotels in three or four different cities, from north to south, and from China to Singapore, a sense of familiarity and trust has quietly built up.
First off, the garden is absolutely beautiful. After breakfast, or in the evening, wandering through the corners of this hotel, you feel completely relaxed. People say the location isn't ideal for getting around, but compared to hotels with 'good' locations where you step out right onto a busy road and the rooms are cramped, the true meaning of a vacation is perfectly embodied here. So what if there's a small slope? With all the flowers and plants by the roadside, playful dogs and children, and leisurely people, all the travel anxieties and rushing simply disappear. With such a beautiful courtyard, there's no need to even leave; you're already amidst nature. My ten-year-old sister was busy all day, swimming, at the playground, and running around in the garden... It's truly beautiful, and I'm not just talking about the lobby that's only good for photo ops!
Secondly, breakfast is excellent! Singapore, a culinary desert, is like a puzzle missing its ornate edges. Choosing to have breakfast included this time was a smart move; I practically relied on this one meal for the day. It was very rich and satisfying, and after eating, I was full of energy to head out to explore every corner of the city. Excellent!
I'll definitely be back next time!
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Price per night from:MYR 1,131
Posted onJul 24, 2026|Sanctuary King
GraceL~
Staying within Mandai Wildlife Reserve makes it incredibly convenient to walk to the zoo. The hotel is beautifully integrated with nature, lush and green, exactly how we like it. If you're spending at least two days in Mandai, it's definitely worth considering this place for the sheer convenience.
The breakfast, as many have noted, has a seemingly long buffet line but isn't particularly diverse. However, you can always find something good to eat if you pick and choose. I especially liked the DIY fresh fruit and vegetable juices.
Service varies from person to person. All the ladies I encountered were very friendly, especially when I arrived early to drop off my luggage; their warm and thoughtful service truly made me feel at home. The Chinese-speaking gentlemen at the front desk were also very attentive, patiently and meticulously answering questions, and specifically informed me that the shuttle bus to the Bird Paradise was free. The bellhops were also super nice. On our first day, we stayed at another hotel, and our Grab driver mistakenly dropped us off here. They clearly directed us where we should go and even explained how to walk over the next day. When we checked out, one of them quickly ran to help carry our luggage downstairs, and at the car, someone else immediately took over to load it. These were all different individuals, showing that this level of service is their standard.
However, there were also very frustrating aspects. Apart from the ladies at the front desk, several dark-skinned male staff members were unhelpful and wore cold expressions. In the room, I could hear a sharp 'green beep' noise every few seconds, constantly. After opening the door, I confirmed it was coming from outside the room. At 9 PM, I played a video recording of the noise for a dark-skinned staff member at the front desk (who wasn't short), and he said someone would be sent to fix it immediately. When I returned from a walk after 10 PM, the noise was still there. The in-room phone to the front desk was always unreachable. Eventually, I had to call the front desk from my mobile phone for someone to answer, and they said they'd send an engineer. It took about ten to twenty minutes for someone to arrive and resolve it. When they opened the door, I saw the hotel's utility room across the hall was open, and the noise was indeed coming from there. This was truly exasperating; there was no follow-up communication or apology afterwards. Is it because I had a recording that they finally dealt with the issue after I reported it at the front desk and called repeatedly? It was really annoying and spoiled the mood.
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Price per night from:MYR 1,457
Posted onAug 9, 2026|King Deluxe Room
vivianIt was a very pleasant trip. I've always had a good impression of Conrad, and my stays at several of their hotels in China have been excellent, so I chose Conrad again for my trip to Singapore. It didn't disappoint. Although the facilities aren't as new as those in China, the cleanliness was impeccable, and the service was absolutely satisfying. It was my child's birthday this month, and the front desk thoughtfully prepared a little card and a small cake, which was a really warm gesture. I will definitely choose to stay at Conrad again on my next visit to Singapore!
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Price per night from:MYR 1,189
Posted onAug 18, 2026|Executive Marina Bay, 1 King Bed, Access to Studio26 Marina Bay View, High Floor, Balcony
Guest UserThe marina view from the room was absolutely the best part! I really appreciated being given a room with a great view, just as I requested.
I also really liked the in-room drink service and the fact that we could use Studio 26.
As someone who isn't great at English, being able to communicate requests and ask questions via chat was a great service.
However, I did feel that the amenities were fewer than what you'd typically find in a 5-star hotel. Also, as mentioned in other reviews (though I quickly got used to it), there was a noticeable musty smell.
Overall, it's a hotel I would definitely want to stay at again!
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Price per night from:MYR 1,380
Posted onJul 27, 2026|Heritage Twin Room
MissWLI stayed here again after six years and still found it to be okay. It was the same room type, and they told us they upgraded us again, just like last time.
Hygiene: Good.
Environment: Many attractions are within walking distance, and the surrounding area is very convenient.
Service: Good.
Although the breakfast selection wasn't huge, it was refined, and the restaurant staff were very friendly. I initially hesitated to book a second night after seeing some negative reviews, and ended up paying an extra 400 RMB! 😂😂😂😂 Honestly, besides the price, I think everything else about this hotel is flawless. It's a century-old building with a rich history. Downstairs, there are also restaurants, bars, and a theatre. It feels very upscale. The value for money is pretty good! 👍
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Price per night from:MYR 1,288
Posted onAug 6, 2026|Premier Twin Room With Balcony - Non Smoking
Guest UserI spent a long time choosing a hotel in Singapore before finally settling on this one, mainly because it's quite new, having just been built in 2023! The hotel's location is excellent – quiet yet close to the action. It's easy to get around using Grab, and if you prefer the MRT, Orchard station is about a 10-minute walk away. There is some construction nearby, but as tourists, it didn't really bother us.
The room size was quite generous, and they even upgraded one of my rooms – wow, an outdoor garden! Ms. Xu (from Shanghai) at the front desk was incredibly warm and friendly, making us feel very welcome. Thank you!
The only thing is I haven't yet received the deposit I paid during check-in. If that's returned smoothly, I'd give this place a 10 out of 10, haha! I would definitely book Parkroyal Collection Orchard again on my next trip to Singapore.
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Price per night from:MYR 1,051
Posted onAug 18, 2026|Deluxe King Room With Balcony
Guest User
For my trip to Singapore, I want to extend my sincere gratitude to Atiq, an outstanding staff member at the Fairmont Hotel.
A small incident occurred during our trip, which truly highlighted the hotel's professional and heartwarming service. We stayed at the Fairmont Hotel for our first stop, and then headed to Sentosa for the next part of our itinerary. After checking in at Sentosa and just as we were about to head to Resorts World, my child suddenly realized that their blue backpack, containing nearly completed summer homework, had been left on a sofa in the Fairmont Hotel lobby. The thought of losing all that hard-earned homework instantly panicked my child, and as parents, we were at a loss and quite flustered.
In this critical moment, with assistance from the Sentosa side, Atiq from the Fairmont's concierge team responded swiftly. He carefully verified and confirmed that both the backpack and the summer homework were intact. He efficiently coordinated the inter-hotel transfer, immediately arranging a taxi to deliver the lost bag to our Sentosa hotel as quickly as possible.
From locating the lost backpack, verifying information, coordinating communication, to the actual delivery of the item, the entire cross-location handling process took only thirty minutes. Atiq's exceptional efficiency and calm, professional crisis management left us both surprised and deeply touched.
Heartfelt thanks to Atiq for his dedicated efforts! The responsibility and commitment of the Fairmont Hotel staff made this overseas trip exceptionally warm and perfect. A definite 👍, highly recommended!
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Price per night from:MYR 1,335
Posted onAug 4, 2026|1 King Bed Deluxe Room
BWV1004nao
voco Orchard Singapore is ideally located on Orchard Road, just 100 meters from the Orchard MRT station. Despite facing the bustling Orchard Road, it's surprisingly quiet at night with no significant traffic noise.
The hotel boasts a rooftop with a fine dining restaurant, an outdoor swimming pool, and a gym for guests to enjoy.
The rooms are also quite spacious, suitable for solo travelers, couples, or even families.
Breakfast offers a wide variety of choices. All in all, it's a hotel with excellent value for money.
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Price per night from:MYR 759
Posted onMay 2, 2026|Marina View Room
Jossa Flores FangoniloWe celebrate our wedding anniversary and we enjoyed our time at the hotel and near the areas of Sentosa. It’s like a home away from home.
We appreciated the warm welcome, especially as my husband had just celebrated his birthday before our stay
Keep it up and definitely will choose this hotel again💛🏝️
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Price per night from:MYR 687
Posted onAug 24, 2026|Luxury King Room
SiriLeeThe hotel is a bit outdated, the toilet and shower is old, the cubicle is old too. The only good thing is the bed is really comfortable. Also the tv is also really old they don’t have smart tv or airplay. The most angry thing is they won’t be able to check us in at 3pm and it was delayed by an hour… We were gonna get ready for our friend’s wedding. Also not sure if the toothpaste they gave us are expired or it’s manufacturing date. It doesn’t taste great either… I would say the 4 stars hotel I stayed in Bugis is way better than this sofitel 5 stars… They said they upgraded us cuz the checkin was delayed but I have no idea where’s the upgrade(?) Our view is with a skip… quite disappointed ngl
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Price per night from:MYR 910