Spa Hotels in Singapore

My daughter absolutely loved this hotel (the garden pool was a huge hit!). It truly lives up to its 'hidden oasis' vibe; even though it's right in the middle of Orchard Road, it feels so peaceful and secluded – a true urban sanctuary. Every detail in the hotel shows thoughtful design and care. The staff are incredibly friendly, and all the guests are polite and considerate. Immy, the floor attendant, was especially wonderful! She was warm and gentle, and even helped my son find his wireless earbuds that had fallen under the bed. Seeing kids from different countries playing together in the water park really gave me a 'we are the world, we are the children' moment – peace is truly beautiful 😊☮️

The room was very clean, and the staff were all quite friendly. I hesitated for a long time before booking, as I saw reviews saying that Singapore's facilities were old and the service wasn't good. After actually checking in, I felt everything was pretty good. I specifically requested a quiet room when booking. The room was exactly like in the photos. The air conditioning vent made a bit of a noise, just the sound of air coming out, but honestly, after being tired from exploring all day, it didn't affect my sleep. The room door wasn't soundproof, and I could hear doors closing outside, but that only happened occasionally, so it wasn't noisy. The shower had great water pressure, and the hairdryer, though old-fashioned, was powerful. Every day, they provided five bottles of purified water, six coffee capsules, and tea bags, and even a complimentary pack of cookies, which was a nice touch. Suntec City is right across the street; you just go through an underpass to get there. There are all sorts of food options, and it's convenient and sheltered from the sun. The subway station is only about 50 meters away, making getting around very easy.

First off, the location is excellent; it's right by the subway exit, which is super convenient. The Marina Bay night view is also stunning. However, there are no fireworks, no fireworks, no fireworks! What online sources say about seeing fireworks is inaccurate; you can't see them at all. On the night I stayed, it was a National Day fireworks rehearsal, and all I could hear were the sounds, but I couldn't see anything. Regarding hotel service, they claim to have Chinese-speaking staff, but it's very difficult to find them. Most don't speak Chinese and won't help you find someone who does. It's basically a situation where they speak a lot, and I don't understand, and what I say they don't quite get either. Aside from completing the check-in, I didn't really grasp a lot of what they said. However, perhaps because my registration included my son and daughter, when we entered the room, we found they had already thoughtfully added an extra bed for free, which made sleeping quite comfortable and was a great touch.

The hotel's location is convenient, connected to a shopping mall, allowing direct access to Marina Square via an escalator from the hotel's passage. After reaching the mall, turn right and walk straight to the end to find a bridge to Suntec City. The lobby is beautiful, and the room is clean and spacious, though it doesn't have a bathtub. The night view is stunning; the photo was taken from the 7th floor. The swimming pool is 1.2 meters deep and the water quality is clean. There's a wide variety of breakfast options, and the food tastes good. This hotel is very popular, so elevator wait times can be a bit longer, and they tend to be crowded. Overall, the check-in experience was satisfactory.

My stay at Capitol Kempinski felt like an experience in 'mindful management' of an old building. While the historical structure places some limitations on the hardware, the design is excellent, striking a perfect balance between vintage charm and modern comfort. What truly impressed me was the service; the guest service team was incredibly responsive to all my requests, and the staff's thoughtfulness and professionalism elevated the entire stay significantly. Furthermore, in Singapore's humid weather, the convenient transportation was a lifesaver. It's just a few minutes' walk to the MRT, and there are numerous bus stops right downstairs, offering direct routes to almost anywhere, making sightseeing across the city efficient and stress-free.

Facilities: Quite comprehensive. Everything is well-appointed and exquisite. Slippers, laundry bags, razors, combs, toiletries, and soap are all of excellent quality. The shampoo bottle dispenser was a bit stiff. The bathtub was large. The direct drinking water tap was very convenient, and you can take the cups out, so you don't need to buy extra water. Hygiene: Clean and tidy. The glass cups had a slight odor. Environment: What you see is what you get, and it looks even better in person. The bed not being against the wall and facing the balcony view was a unique touch. The bathroom has no door, and the wooden sliding door for the toilet was stuck and wouldn't move, which should be noted. Service: The front desk staff and operators were flawless, and the Mandarin service was a commendable bonus! Room delivery service was fast! The housekeepers were also excellent. However, there was a dark-skinned male server at Prego who seemed unfriendly and had a stern expression. Breakfast was abundant, and the taste was good.

Staying within Mandai Wildlife Reserve makes it incredibly convenient to walk to the zoo. The hotel is beautifully integrated with nature, lush and green, exactly how we like it. If you're spending at least two days in Mandai, it's definitely worth considering this place for the sheer convenience. The breakfast, as many have noted, has a seemingly long buffet line but isn't particularly diverse. However, you can always find something good to eat if you pick and choose. I especially liked the DIY fresh fruit and vegetable juices. Service varies from person to person. All the ladies I encountered were very friendly, especially when I arrived early to drop off my luggage; their warm and thoughtful service truly made me feel at home. The Chinese-speaking gentlemen at the front desk were also very attentive, patiently and meticulously answering questions, and specifically informed me that the shuttle bus to the Bird Paradise was free. The bellhops were also super nice. On our first day, we stayed at another hotel, and our Grab driver mistakenly dropped us off here. They clearly directed us where we should go and even explained how to walk over the next day. When we checked out, one of them quickly ran to help carry our luggage downstairs, and at the car, someone else immediately took over to load it. These were all different individuals, showing that this level of service is their standard. However, there were also very frustrating aspects. Apart from the ladies at the front desk, several dark-skinned male staff members were unhelpful and wore cold expressions. In the room, I could hear a sharp 'green beep' noise every few seconds, constantly. After opening the door, I confirmed it was coming from outside the room. At 9 PM, I played a video recording of the noise for a dark-skinned staff member at the front desk (who wasn't short), and he said someone would be sent to fix it immediately. When I returned from a walk after 10 PM, the noise was still there. The in-room phone to the front desk was always unreachable. Eventually, I had to call the front desk from my mobile phone for someone to answer, and they said they'd send an engineer. It took about ten to twenty minutes for someone to arrive and resolve it. When they opened the door, I saw the hotel's utility room across the hall was open, and the noise was indeed coming from there. This was truly exasperating; there was no follow-up communication or apology afterwards. Is it because I had a recording that they finally dealt with the issue after I reported it at the front desk and called repeatedly? It was really annoying and spoiled the mood.

A hidden gem on Orchard Road! The location is unbeatable, with the MRT and shopping malls right at your doorstep. The hotel's decor is simple yet tasteful, and the rooftop pool offers breathtaking views. Our room was spotless and well-soundproofed, and the bedding was incredibly comfortable. The staff were attentive, friendly, and easy to communicate with. The breakfast spread was excellent, and the facilities are all well-maintained and feel brand new. It's a peaceful oasis amidst the hustle and bustle, perfect for both shopping and a comfortable stay. Highly recommend staying here when you're in Singapore!

Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was. The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities. Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences. Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.

We stayed at Sofitel Singapore Sentosa Resort & Spa from July 20 to July 24, and our experience was nothing short of amazing! The hotel facilities, the room, and the beautiful swimming pool were all top-notch and made for a truly relaxing getaway. A huge part of what made our stay so memorable was the phenomenal service from the team. I especially want to give a special praise to a male staff member wearing beachwear with white long socks—he truly stood out with his signature look and incredible hospitality! He always greeted us with a genuine, warm smile and went above and beyond. He remembered our morning routine without us even asking (two lattes every morning!) and proactively kept us updated on weather changes during a sudden storm. That level of attention to detail is so rare and thoughtful. Additionally, we purchased a half-board package for two adults, and the hotel was generous and accommodating enough not to charge for our two young kids. We are so grateful for their flexibility and wonderful arrangements. We loved every moment of our stay and will definitely be coming back. Highly recommended for anyone visiting Sentosa!