Latest Reviews for Singapore Hotels

The Capitol Kempinski Hotel Singapore
4.6/5492 Reviews
Marina Bay
Hotel location is great! The decoration is nice and well maintained. General house keeping is good and tidy! The design of shower is poor that the shower head will go back to its original position during use which is very inconvenient and difficult for using! The coffee machine in the room couldn’t work. Sockets above both the bedside tables couldn’t have good contact with the chargers and we needed to use the sockets at other locations. The mattresses were aged and seriously deformed that we couldn’t sleep well all nights. The wind direction of the air conditioning is towards the head position of the beds that I felt sick after the first night and needed to sleep at another direction to avoid the wind from the 2nd night. A waitress (the same lady) in the breakfast restaurant had cleared everything on the tabletop of our table when we just went to take another round of food in 2 different mornings. I cannot believe this will happen in the restaurant of a 5-Star hotel! She should be well trained to observe whether the guests have finished or not. And, there wasn’t lots of guests in the restaurant. Really unbelievable! The swimming pool and gym room are too small for a 5-Star hotel.

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