To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.1
Filter by:
Sort by:
All reviews(281)
Positive reviews(256)
Reviews with photos/video(30)
Clean and tidy(32)
Friendly staff(30)
Great location(27)
Convenient location(27)
Easy to get around(15)
Average sound insulation(14)
Great value for money(14)
Classy environment(6)
Negative reviews(25)
Guest User
Superior Room With No Window
Stayed in Nov 2024
Solo travelers
1 review
1.0/5
Posted on Dec 15, 2024
This hotel is absolutely bug home. Got more than 5 insect bites and come with blisters. Had to visit clinic
Anonymous User
Superior Room With No Window
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 3, 2025
the room is great but small enough for 2pax, the service is great
Anonymous User
Deluxe Room With Double Bed
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Dec 9, 2024
affordable and convenient location. variety of food as well. only wish check out time is 12pm :(
LimIvy
Deluxe Room With Twin Bed
Stayed in Jan 2025
Business travelers
2 review
3.7/5
Posted on Feb 26, 2025
The Quay is usually my first choice for my female colleague visiting from Malaysia, and she generally enjoys her stays. However, this time around, we encountered a problem. The room's air conditioning was broken, and the hotel could only provide a commercial fan. While I appreciate the effort, this wasn't an ideal solution, especially considering the weather. Hopefully, this issue will be resolved quickly for future guests.
Anonymous User
Deluxe Room With Double Bed
Stayed in Dec 2024
Couples
9 review
4.0/5
Very Good
Posted on Jan 30, 2025
Great Location. Nearby shops , cafe and eating houses. Seven Eleven. Near to Sentosa island. Value for money.Easily accessibility by public transport..
Guest User
Deluxe Room With Double Bed
Stayed in Dec 2024
Couples
1 review
3.5/5
Posted on Jan 26, 2025
The port is near by so you hear the tracks carrying containers some nights.
Crew members are super friendly and helpfully with us and the bus stop is in front of the hotel.
Nahid
Superior Room With No Window
Stayed in Nov 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Dec 27, 2024
Okay good
Guest User
Superior Room With No Window
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Clean rooms, warm and helpful staff, restaurants and 7/11 nearby, a convenient location with easy access to public transport and a peaceful environment. Overall, a highly recommendable stay. Thank you, everyone!
Gavri Mani
Superior Room With No Window
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 19, 2024
Really happy to stayed here and we enjoyed very well,very convenient here for transportation and food nearby haw par villa MRT station,if bus 143,30,10 from harbour front MRT station 20 stop over
6/20
Emcc
Deluxe Room With Twin Bed
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Great location, bus stop going around the city is just few steps away. Owner/staff is very helpful with our transfer to other room. No fuss no hassle.
@HH
Superior Room With No Window
Stayed in May 2024
Solo travelers
44 review
4.7/5
Amazing
Posted on Jun 5, 2024
Near to area that I aim to go which is the NUS.. Not sure in regard to other attraction places in Singapore.. Simple room.. Quite small space.. They have almost all basic items like mini fridge, iron, iron board, safety box, TV, kettle, water heater works well.. Bathroom amenities only supply dental kit.. Air cond room works well.. Check out time is 11am..
Stephengong
Superior Room With No Window
Stayed in Dec 2024
Travel with friends
3 review
3.0/5
Posted on Feb 3, 2025
quite small for family ,and the facilities are so old ,no tap water profaucet
Aleksandar
Deluxe Room
Stayed in Sep 2024
Couples
5 review
3.0/5
Posted on Dec 29, 2024
The room was okay and average. The window is a little small. Unfortunately the hot water only lasts about 5-10 minutes which was very annoying especially with two people.
The staff was okay and friendly. However, when we complained about the hot water issue, they tried explaining techniques to save water during the shower instead of helping with the problem.
The location is quite outside of Singapore but very close to NUS and a bus stop which was good for us.
Generally an okay stay.
Anonymous User
Superior Room With No Window
Stayed in Aug 2024
Solo travelers
3 review
2.2/5
Posted on Sep 20, 2024
There were bed bugs in the room #302 , and I got bitten all over my arm over the night. The itchiness woke me up. This is bad.. I paid more than USD100 per night, and it is not worth the money.
The location was not bad and very convenient to grab food in the neighborhood
Anonymous User
Superior Room With No Window
Stayed in Feb 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Apr 1, 2024
The stay was great and the service is good. However the mrt station to the hotel is a distance away. But so far satisfied with the stay