Copthorne King's Hotel Singapore on Havelock Guest Reviews
4.1/5
Very Good
284 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(284)
Positive reviews(257)
Reviews with photos/video(66)
Friendly owner(48)
Convenient location(23)
Delicious breakfast(17)
Easy to get around(16)
Close to metro(12)
Shower difficult to use(9)
Great swimming pool(8)
Delicious buffet(8)
Negative reviews(27)
Guest User
Deluxe Queen Room With Balcony
Stayed in Nov 2024
Solo travelers
7 review
1.5/5
Posted on Dec 9, 2024
Hotel mediocre
Reception and staff not good
Hotel tres cher par rapport a ces comodité
Je vous donne 3/10
La Rouille est partout dans le balcon
Le lit mauvais
Guest User
Signature Queen Room
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 25, 2024
Love the room and the service, it would have been great the ice was free 😂 as it is very hot outside
Anonymous User
Deluxe Queen Room With Balcony
Stayed in Oct 2024
Family
11 review
4.0/5
Very Good
Posted on Dec 29, 2024
having a balcony was one of the reasons why we chose this hotel for a staycay. although dated, cleanliness well maintained.
WanderLen
Deluxe Twin Room With Balcony
Stayed in Oct 2024
Family
22 review
1.2/5
Posted on Nov 19, 2024
Location: far from mrt. When it rains, it is not comfortable because u still need to walk along the road to get in the hotel
Amenities: just right for normal travel
Cleanliness: dust is everywhere in the tables and cabinet
Hotel friendly?😌🧐We arrive early with a kid; but no consideration for early check-in. They are asking additional pay. No big lobby to rest with, just a small one good for 3 person.
There's a hotel more nearby. Just choose them with better price.
BearyHK
Executive Club Queen
Stayed in May 2024
Couples
43 review
4.2/5
Very Good
Posted on Jun 30, 2024
The check in counter staff (Jahan) was very friendly and we were given a free upgrade to their executive suite and it was a corner room with a late check out at 3pm. The room was very big with a separate living room area. They have two separate lounge area at level 3 for normal tea/non alcoholic drink with cookies/snacks. Their cocktail session is from 5 to 8pm at level 1. We went down at 5+ but there wasn’t any staff around so we have to wait for awhile before the staff is here to serve us. The drink menu consists of wine/beer/spirits and for food wise, there was a decent choice like popiah, spring roll ,mini chicken wings, kueh pie tee , cheese and fruits platter. Overall a good experience and will go back again .
6/10
Guest User
Family Room with Balcony
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 2, 2025
Good:
1. Excellent Buffet Breakfast
2. Excellent Service of all Staffs encountered special mention to Billy at Concierge
3. Aircon cold
Not so Good:
1. Family Room is not spacious
2. Balcony door hard to open as it has password
3. Bathroom very small for Family
4. No Bidet
5. Water heater faucet not functioning well, hard to adjust, and time consuming, ended up taking a bath with cold water.
MrRoger
Deluxe Queen Room With Balcony
Stayed in May 2024
Couples
11 review
4.7/5
Amazing
Posted on Jun 10, 2024
Staff are very friendly and kind. Room is spacious and cosy. Shower area too open, water splatter everywhere when showering.
Myself10
Deluxe Twin Room With Balcony
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Great service from the floor manager. Car park is conveniently at the door step of the hotel
Bianca Ibibi ibiza
Signature Room
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Busy place. Good room..good wifi. Good shower. Friendly staff
ChinHoward
Deluxe Twin Room With Balcony
Stayed in Nov 2024
Family
2 review
2.7/5
Posted on Dec 18, 2024
Interior of room was dated. Shoeer not working properly. Fittings hanging off and old.
Guest User
Family Room with Balcony
Stayed in Aug 2024
Couples
8 review
3.0/5
Posted on Oct 23, 2024
Old hotel. Caution: you do not have to tip the concierge/doorman ever, even if he helps to receive your delivery. Do not fall for his pressure tactics. Very disappointed that this happened, Singapore is not a tipping country.
Adsh
Deluxe Room with Balcony
Stayed in Aug 2024
Solo travelers
1 review
3.0/5
Posted on Sep 20, 2024
Old and poorly maintained hetel - the water in the shower is either very cold or hot with low pressure, the room is stuffy and smells like mold. The location is nice, not far from the river.
Guest User
Deluxe Room with Balcony
Stayed in Aug 2024
Business travelers
10 review
4.5/5
Great
Posted on Sep 19, 2024
I enjoyed my two night stay in the Copthorne, the location is excellent. Easy to travel into town from Havelock MRT and the Robertson Quay area has a fantastic selection of bars and restaurants. The pool and gymnasium area are really good. The rooms however are very jaded, bathroom in particular has seen better days. The room facilities are well overdue for an upgrade if the hotel wishes to badge itself as a 4* hotel.
Eileen
Family Room with Balcony
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Easy to check in and out. We love that it’s very near at the train station. It was also to go to the Stadium. They clean the room and change towels daily. It’s also quiet and peaceful. Nice view outside too. Thank you!
Response from Property: Dear Eileen,Thank you very much for sharing your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you found the check-in and check-out process easy and convenient, and that our proximity to the train station and stadium added to the convenience of your stay.It is gratifying to know that you appreciated the cleanliness of your room and the daily towel changes, as well as the peaceful ambiance and nice views surrounding our property. Your satisfaction is our utmost priority, and we are thrilled to have met your expectations during your time with us.We sincerely appreciate your kind words and thank you for choosing to stay at our hotel. Should your travels bring you back to the area, we would be honored to welcome you again for another enjoyable stay.Best regards,Jocelyn NgiamFront Office Manager
Wei Ming Yek
Signature Twin Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 26, 2024
I had an enjoyable stay at the Copthorne King’s Hotel Singapore. The hotel features spacious, well-appointed rooms with comfortable beds and modern amenities. The staff were courteous and efficient, ensuring a smooth check-in and addressing any requests promptly. I particularly enjoyed the buffet breakfast, which offered a wide range of local and international dishes. The hotel’s location is convenient, close to major attractions and public transport. The outdoor pool and fitness facilities were a nice addition, providing a relaxing atmosphere after a day of exploring the city. Overall, a great choice for both business and leisure travelers.