Hilton Garden Inn Singapore Serangoon Guest Reviews
4.4/5
Very Good
463 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(463)
Positive reviews(445)
Reviews with photos/video(106)
Easy to get around(58)
Close to metro(33)
Comfortable bed(16)
Average sound insulation(16)
Loved the view(13)
Perfect for business trips(11)
Tasty food(11)
Friendly front desk staff(9)
Negative reviews(18)
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Other
2 review
3.0/5
Posted on Dec 28, 2024
The hotel to good and clean to stay but the swimming pool is use to much chlorine. The location is near to little  India so you will be a lot of Indian at the area.
Abu syed
King Room
Stayed in Nov 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Excellent location , rooms are ok, as usual Hilton standards, service is phenomenal, Bed and other amenities are perfect
Response from Property: Dear Abu, Thank you for your wonderful feedback. We are thrilled that you enjoyed your stay with us. We are glad that our excellent location, amenities and Brighthearted Hospitality made your stay pleasant. We appreciate your kind words and look forward to welcoming you back for another great stay soon!Best Regards, Hilton Garden Inn Singapore Serangoon
DCSWYH
Twin Room
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Amazing view from the room. Literally you can see the heart of Little India. Vignesh is helpful and efficient. Basically all the staffs here is brilliant and it's takes a great pleasure to stay here :)
Response from Property: Dear DCSWYH, Thank you for your wonderful feedback. We are thrilled that you enjoyed your stay with us. We are glad that our convenient location and the Brighthearted Hospitality of Guest Service Executive Vignesh made your stay pleasant. We appreciate your kind words and look forward to welcoming you back for another great stay soon!Best Regards,Hilton Garden Inn Singapore Serangoon
Jakarta Sky
King Accessible Room
Stayed in Dec 2024
Business travelers
62 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Great location in Little India with easy access to MRT. Clean and comfortable rooms, friendly staff, and a nice rooftop pool. Some rooms require changing elevators, which can be inconvenient, but overall a good stay
T
Deluxe King Room With City View
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 24, 2025
Great 5 night stay. We loved the neighborhood near the temple and in Little India.Amazing food in the area. 7-11 connected to the hotel was a bonus! The staff was kind and as helpful as they could be. We would definitely stay again.
Akash
King Room
Stayed in Dec 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Very warm welcome. Very good service and super clean hotel. Had a pleasant stay and 100% recommend to stay here.
Response from Property: Dear Akash,We are delighted to see your positive rating! We look forward to welcoming you back for another getaway.Kind Regards,Hilton Garden Inn Singapore Serangoon
Guest User
King Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Highly recommended, specially to a group of family who wants to have a comfy and neat accommodation to stay in🥰
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon
Kharina97
King Room
Stayed in Dec 2024
Travel with friends
10 review
3.0/5
Posted on Jan 11, 2025
Stayed here for 3 nights. Good thing is there is a 7/11 right next door. Aside from that the streets around it are slightly dodgier side of Singapore. Temple is RIGHT next door and our room overlooked it. It’s super noisy and so if you plan on sleeping in, don’t book this hotel. We are heavy sleepers so some of the time it wasn’t a problem but even with that being said it woke us up. The Aircon didn’t work last night we were there and was using a central system which we didn’t like. Area wise not the best for food and walking around. If you’re on a budget and don’t mind then it’s fine. If you’re looking for something slightly better I suggest elsewhere. The room was nice for the price tho I have no complaints aside from the Aircon on the last day which we told reception at checkout, but if I had a higher budget for this trip I’d probably book somewhere else.
Majed Abdulrahman Ali
King Room
Stayed in Nov 2024
Travel with friends
2 review
3.2/5
Posted on Jan 12, 2025
I felt not the Hilton’s standard. I was in Hilton in many cities in different countries , Istanbul, Paris, London Ontario & Malaysia. This Hilton was more comfortable..
Bettina德国
Deluxe Twin Room With Balcony
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Great relaxing stay. Very kind staff!
Breakfast with Indian, Chinese and Western food.
Astonishing view from the room over Little India.
Response from Property: Dear Bettina,Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay and that our staff made you feel welcomed. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon
ANITA ANTHONY
Twin Room
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 26, 2024
I have booked this hotel some 6 yrs ago, had a great 4D 3N stay ,guys at the reception are super nice will stay again in future
Response from Property: Dear Anita,Thank you for sharing your experience with us. We are heartened to know that you had a delightful stay and that our team made you feel welcomed. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon
Guest User
King Room With Sofa Bed
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 24, 2024
Decent hotel. Only issue the aircon keeps turning off when u leave the room and aircon doesn't go below 21c
Response from Property: Dear Guest,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your positive rating. Your satisfaction is a priority to us, and we take your feedback seriously.Please be assured that we are committed to maintaining high standards and will continue to enhance our offerings to ensure our guests have a comfortable and enjoyable experience. We look forward to welcoming you back for a better and brighter stay!Sincerely,Hilton Garden Inn Singapore Serangoon
Anonymous User
King Room
Stayed in May 2024
Couples
7 review
3.7/5
Posted on Jun 17, 2024
Overall ok. Location wise will need to take note if u tracker alone . It feels like traveling in an Indian town, food wise is easily accessed.
Staff from check in to hskp staff are pretty friendly and amicable.
Room amenities could provide more especially in the bathroom. Only a toothbrush and toothpaste is provided. Cleanliness is acceptable but can be better for the dusting part. The only didn't expect the view. As our room was facing the gov building so the window is being sealed and no view
Response from Property: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient to access food and our staff friendly. As a service focused brand, we strive to maintain high standards and we appreciate your kind feedback about our room amenities. For additional room amenities such as shaver, they are available upon request. We would like to suggest that for future stays, please do not hesitate to approach our front desk or any team member if you require further assistances. As per Singapore’s regulations, any commercial building facing the direction of the government buildings are required to frost up their window. Nevertheless, we apologised for any the inconvenience it may have caused. We hope to welcome you back for a more satisfactory stay in the future!Best Regards,Hilton Garden Inn Singapore Serangoon
Aathit T
King Room
Stayed in May 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 12, 2024
The hotel room was small but clean. The only problem with this hotel is the airconditioning. It's censor based but the censors are not up to the mark. The breakfast is ok, nothing fancy. Location is near little india
Response from Property: Dear Aathit,Thank you for sharing your review. We are pleased to hear that you enjoyed our rooms. In line with our sustainability action, we use a motion detector system for our air conditioning. Nevertheless, we apologise for any inconvenience it may have caused. We appreciate your feedback and will work on improving these aspects. We hope to welcome you back for an even better stay in the future!Best Regards,Hilton Garden Inn Singapore Serangoon
ELLIOT JOHANN
Deluxe Twin Room With City View
Stayed in Oct 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Nov 9, 2024
Decent hotel at a good location. The staff are friendly, if a little bit 'official'. They tell you efficiently where / how to do things rather than actually offering to do them for you - though that may be more a case of the level of hotel it is, rather than any default of the staff.
Response from Property: Dear Elliot,Thank you for sharing your experience with us. We are heartened to know that you enjoyed our hotel's location and that our staff made you feel welcomed. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon