Heritage Collection on Victoria - Mobile App Check-In

The overall experience is good. The hotel uses a fully digital form of communication with customers, such as applications and WhatsApp, and will support WeChat in the future. This will be of great help to friends from the mainland. Similar hotels in other countries will also provide WeChat platforms specifically for Chinese guests to communicate. When I checked in, I rang the doorbell and Divina came to the door to greet me and guide me through the entire check-in process on the App. She was very friendly. The facilities are new, the decoration is modern, and the transportation is convenient. It takes about 10 minutes to walk to the nearest MRT. There are many places to eat and convenience stores nearby, which is very convenient. I will consider this brand of hotel next time I come to Singapore.

Great location, great service. Just check in with the app, which is easy. Although the space is a bit smaller, it has everything it needs. It is great to have a hotel like this at this price.

I often travel alone. This is my first time traveling abroad alone and the first time I booked a hotel at this price. However, every aspect of the hotel exceeded my expectations, whether it was the room hygiene, facilities, or the service attitude of the staff (Mae, Divina & Ryan). I was very satisfied, so I gave it a full score.

Similar to domestic B&B hotels, it is highly recommended 1. The location is about five minutes' walk from the lavender subway exit, and it is not too difficult to carry large luggage. It is very convenient to the National Stadium, and it is convenient to walk, take a taxi, and take public transportation. The subway line can go directly to Changi Airport and Raffles PL, which is very convenient to go to various attractions. 2. The room is very clean and the environment is very quiet. Although the room is relatively small, compared with other rooms in Singapore with other prices, environments, and locations, this room is quite good, especially during the concert period. 3. Note that you need to download the app to get the room key. The staff has working hours. If you arrive during non-working hours, it is best to contact the hotel in advance to explain the situation. 4. The staff Mae, Divina & Ryan who received us were very enthusiastic and considerate. They patiently and enthusiastically helped us from beginning to end, and their faces were filled with cheerful smiles. 5. Finally, please note that the hotel will charge a deposit of 200 Singapore dollars through the app, and only credit cards are supported, so friends who only have cash need to pay attention. 6. There is beautiful graffiti on the walls of Haji Lane nearby. Friends who live nearby can go and have a look.

I came to Singapore alone to watch Gaga's concert and booked a hotel 🏨 1️⃣Hotel location: The hotel is in a great location!! 5 minutes to Lavender MRT station, 7 minutes to Bugis MRT station and Nicoll Highway MRT station🚉 There are many delicious restaurants near Bugis and Lavender stations, and the [EW] line can go to most attractions and the airport✈️. 2️⃣Hotel facilities: Unlike domestic hotels, we need to bring our own slippers and toothbrushes here! But this hotel has a microwave and a refrigerator, which is great! After the concert, I bought a lunch box and heated it up to eat~ 3️⃣Hotel check-in: (1) Apple users download the Heritage Collection app in advance, and Android users download the Heritage Collection platform through the "Google" platform (this step may require a VPN) (2) About the deposit - the 200SGD deposit may be a bit expensive! Payment methods are credit card or debt card (such as Visa MasterCard), WeChat payment and Alipay are not allowed! (3) The hotel provides luggage storage. But you must come back to pick it up before 6pm🫡 I was one of the first few Chinese to check in, but I should be the first Chinese who is not good at English (male college student who just passed the level of CET-6). At this time, you must make good use of emails to contact the front desk staff! I want to praise DIVINA~ They really kept contacting me by email, and sent me nearly 20 emails in total for fear of losing this young Chinese guest! The attitude and enthusiasm are perfect~ Because of you, I will always remember this bold solo trip at the age of 20🧳