Ascott Hotels in Singapore

The living room was surprisingly super big, we loved the kitchen space and the huge fridge which is the largest one we have seen so far in a hotel room 😁 basically a serviced apartment style where it was located at Rocher mrt, relatively convenient but alot of shops are closed late at night 🌉 so luckily they had a 24/7 noodles vending machine where we made our dinner and the packaged salmon was super yummy! The bed was comfy but abit sad that there were only 2 pillows 🥲 the TVs were very nice to be able to connect our phones to watch YouTube or Netflix on 📺 the cleaning takes place 3 days a week and the Saturday that the lady came to clean the room, she took away our hand soap and didn't replace the toothbrushes so kinda didn't know where to look for her to get more 😅 the shower area was kinda small as well and the provided toiletries keep falling to the ground as the ledge was very cramped with 3 bottles 🚿 the greatest upsides were the kitchen/living area and the swimming pool which we had a blast as it was very big and deep enough that it came to our chest 😃 🥽 great that we could extend our checkout time for 1h more and the checking in and out was super fast which was great 👍 do note that the reception is on the 3rd floor that everyone has to take a lift up to, think it's not very clear at the ground level as there were some lost tourists that we guided to come up with us. Then to go to your rooms, another lift needs to be taken up from level 3 after walking past the reception 🛗 a slight disappointment was that a request was made to assist with setting up my partner's surprise bday celebration before our stay but nothing was done (a small cake would have been nice), anyways thankfully I brought my own supplies ~ Overall it's a nice stay so 4/5 ⭐

I purchased the Lady Gaga Package choosing this hotel for one night, and I ordered another night in this same hotel. 【SERVICE】The staff was very welcoming and he arranged a room for me even they were 2 different orders. It was very helpful and I appreciated it. 【Trick】When the Lady Gaga concert package on sale, the room fee went up to a double compared to normal weekends (800 to 1600) and it was not allowed to canceled, no breakfast included!! However, the room fee went back to normal price and allowed to cancelled, with breakfast later. Here I appreciate that C-trip afford the price difference and refund the extra cost to me!! I am really a big fan to C-trip!I wonder if the hotel management is playing a trick to visitors, so the buyers from KLOOK would have a misunderstanding that KLOOK don't earn too much!! However, KLOOK earn about 40% marget if we calculate the hotel fee in normal price!! So foxy!!! I was happy with my 2-night stay in the hotel, I would like to choose this hotel if I have chance to go to Singapore again. But I personally suggust that NO COOPERATION TO KLOOK any more. They will bring lfy Bugis only bad influence! 我是买了KLOOK客路的Lady Gaga的套票选了一晚这个酒店，另外再在这个酒店订了一晚。 【服务】员工很好，虽然是两个订单，也给我安排了一个房间。很感谢他。 【诡计】Lady Gaga的演唱会票开售的时候，酒店放假对比平时的周末翻了一倍，800到1600，还不能退单，不含早！！但是，后来房费就回到了平时的价格，允许退，还含早！我这里真的很感谢携程，他们承担了差额给我退了我多付的房费。我是携程的忠诚粉丝！ 我都有理由怀疑酒店管理层是不是在跟套票的客人玩套路，那些买了KLOOK套票的人会有一个错觉他们没有赚很多，但其实如果按平时价格算，KLOOK的利润高达40%。好奸诈！ 我对我两晚的居住是满意的，如果我还有记住去新加坡，我也会选择这个酒店。 但我个人建议不要跟KLOOK这种流氓平台合作，只会给贵店带来负面影响。

Overall, it was the best hotel that I could have with my budget. Great location because it has walkable distance from many touristy spot and restaurant options. However, I should have noticed the size of the room. For the two people, it felt like little larger than capsule thingy. In front of the hotel(shopping mall), there is a colorful building where you can easily take instagramable photos.

The hotel is not new, but come with rather good room condition. It is near to Havelock mrt and many buses to other location in Singapore. Quiet place with good food choices nearby. I have to highlight the Chinese cleaner (young lady) was very friendly. It was really great to get some help from her on my first day of arrival. Such a kind person!

This is an extension booking and we upgraded to a Deluxe Garden room, however due to meeting schedule we missed the Garden room and its garden scene. Nevertheless, we had a great stay. Great location, great service, and super convenient to access public transports such subway, f&b outlets, and places of interest. Thank you!

An excellent experience of stay, environment and high quality of services from the hospitality team. Couldn't be more demanding from what we have been through (an excellent time) with the hotel. Definitely wanna come back to the same hotel that left lots of good memories during the trip.

hosted our daughter's first bday party in the finlayson suite. probably the best room type thanks to the huge space. the staffs were friendly and helpful however on the last day we felt like the non local receptionist wasn't really nice at check out. otherwise all else was good. we truly enjoyed our stay.

This was my 4th time staying at this hotel, and it was just as pleasant as always. I stayed for 12 nights — the room was clean, the staff were friendly, and the location is very convenient. I’ll definitely be back again.

Great location and lovely apartment. We stayed here for 2 nights for a short family holiday. It's our family go-to getaway hotel. Check in was very easy, scan the QR code and fill in the form on your phone. We would certainly be returning here time and time again.

It was a nice 4 nights stay. The location was good, the staffs were really accommodating and helpful. All the request were thoroughly handled well. I just hope that after staying for 4 nights there might be a discount? Or lesser price to extend another day. Paying for the price you must give a little bit more service like asking if we need to change towels, asking for coffee refills, maybe extra sugar or milk to use for the coffee and tea? Some basic condiments if you would like to cook. Or maybe some entertainment like netflix would be great. Also it would be great if there is a directory for the phone.