Spa Hotels in Siem Reap

Our family arrived in the late evening, warmly welcomed by the hotel staff with refreshing drinks and a sample of Cambodian snacks. The genuine hospitality and warmth showered onto us was truly special. The staff were very courteous, attentive to the smallest detail. Khmer Mansion being more boutique sized was beautifully decorated showcasing some of Cambodia’s heritage. The food (buffet breakfast and ala carte) was delicious and had a good variety. We couldn’t have asked for a more special mansion to stay at Siem Reap!

We enjoyed our stay Our room was abit cramped for 3 people plus our balconey right on driveway For some reason our shower kept flooding bathroom which was a little inconvenient. The staff were absolutely beautiful and so friendly Pool was great as was location Great breakfast. We moved hotels so we could have more room

We booked the villa and absolutely loved how spacious it was! You truly get the full on home experience while on vacation at this accommodation. The spa felt like a sanctuary and highly recommended after seeing the temples. The staff catered to everyone as if family just entered a home, I can’t wait to book again.

PROS: Good service (Reception only, not the restaurant). + Quite location away from busy pub street but still quite close. + Great service from service manager Mr Ny and Mr Thom (I think that's his name) + Mr Ny was very professional and quick to apologise and offer solutions to whatever issues guests encountered. + Mr Thom smiled a lot and was very proactive in helping to carry luggage. + *Most* of the staff at reception greet you warmly when you leave or enter the hotel. CONS: - Limited food options nearby but that of course, is the tradeoff for being in a quieter location. - Supposed to be a non-smoking room but room 208 had a lingering smoke smell. (Quickly changed to room 406 thanks to helpful Mr Ny). - TV in both rooms were very unresponsive to the remote. You have to click several times and at a very particular angle just to change channels. - Body soap and shampoo in large dispenser had a bad smell. It was obviously not changed for a long time. - No hot water in room 406. It was however, quickly fixed by kind and helpful Mr Ny. - American breakfast comes with 2 eggs. I asked if it has to be 2 eggs of the same type or can we choose 1 each of different types (e.g. scrambled and poached which I ordered). Waitress said both are fine. Order came and only had 1 scrambled egg. Raised the issue to another waitress and no apology, just said 'Oh, you want *another* poached egg' when I didn't even get 1 in the first place. Eventually, the missing poached egg did come but the experience was unpleasant. May visit again if they fix the above issues.

Can't be more perfect with what they have. It was huge, with nice and helpful staff. The pool was very big. And the best part was the breakfast. One should not miss it.

Pretty disappointed with the facilities especially the pool . It was so dirty and green . Was told they clean every morning . The breakfast is pathetic compare to the last few nights that we stayed around pub street which is a 4 star hotel not even international brand and cheaper too .Not many people in the hotel and I think that’s why the breakfast has limited varieties . I think I will not pay for this rate as listed as 5 stars hotel . Need to collect the eggs from the counter when is ready . The last hotel I stayed was delivered to the table once is ready . Dare not open the door to the balcony because of mossi too . Therefore you can’t really enjoy the outdoor unless you are fine with the sting . service at the concierge was good and thoughtful . Anyway I won’t pay for this rate if I can’t enjoy the pool nor the breakfast

I wish I could put 10 stars for service, thank you to all the staff especially Sokla who made our stay smooth, easy and memorable. The staff is all helpful and attentive and helped us rent motocyles and book tours etc. The garden area and pool area are serene and the rooms spacious and comfortable. We tried the spa as well, that was also wonderful. Would highly recommended to anyone from couples to families.

The hotel was amazing with great customer service. You can book tours via the hotel. The resort grounds was beautiful. The pool was lovely where you can also relax by the bar or pool side. Food was delicious. Book the Cuture Dinner Event at the hotel; it was so enjoyable. There are lots of spa services, which are massages, facials, hair treatment and more. I highly recommend. 😊👍

We stayed at 4 hotels in Siem Reap on this trip and we both agree this was the best. The room was large with oversized soft bed and strong ac. Words just can’t describe the pool…biggest we have seen in our lives. It’s so relaxing to just swim around the whole thing. Breakfast was our best at this hotel as well. 100% loved it and would return.

Beautiful hotel in a perfect location... walking distance to central areas for food and markets and short distance by Tuk Tuk to all the temples. Staff are all super friendly and I would definitely stay here again next time