Whitefish Hotels with Shuttle Service

I have stayed at Grouse Mnt. a number of times I go to White fish for business. So on September 23, I booked a room online for one night on Oct. 9, depart on the 10th. A few days later my trip was canceled. my business appt. was changed. So on the 27th I called to cancel the reservation. I was told there would be a thirty dollars cancelation fee. even though I canceled two weeks in advance and 4 days after I made the reservation. There is no mention on the booking website about a ancellation fee. unless you go the the very botom of the page in very fine print and click on terms and conditions there you will find alot of double talk and maybe if you were a lawyer you might be able to figure out what it all means. So ”Buyer Beware” they have lost my business I won't be stay there anymore.

Traveled to visit Glacier National Park and chose this hotel to spend the week. Check in was seamless with Jason Tietema, who continued to provide excellent service throughout our stay. A+ for location, front desk staff: the location is a little over a mile from downtown Whitefish, a 24-hour grocery store within a block, and 30 min outside of Glacier National Park. A+ for amenities: one of the biggest benefits was the list of items the hotel had on hand to borrow, for free. Instead of having to pay money to rent bear spray they had it available every day for us to pickup as we headed into the park. They also had rice cookers, slow cookers, two sizes of blenders, to name a few off the extensive list. C for breakfast: the main breakfast attendant was NOT friendly or approachable. We asked if the blue jelly next to the oatmeal was huckleberry and she shrugged and said ”I don't know” and walked off. On a different day I asked if there was more half and half only to have it grabbed from my hand with a huff, with zero verbal interaction. Definite downer to start the day. D for housekeeping: this is what kept the overall rating from a 5. We requested housekeeping every day. Each day something that needed replaced was missed: paper towels, toilet paper, kleenex, kitchen towels. On our last day we returned from a long day in the park to find our room was not touched and we had used all of our bath towels the day before. Rhonda was quick to have a new set of towels sent to us, but housekeeping had left for they day and couldn't provide information on why they missed our room. I understand staffing is tough in that area as the peak season just ended and hope this hotel can find some dedicated personnel to keep. Overall, would definitely visit this property when visiting the area in the future.

Stayed here for 4 nights. Booked a few months ago, so price was reasonable. The location is as perfect as can be. Whitefish is small, so no matter where you are downtown, you’re just a few blocks from the hotel. The food was very good, not amazing, but certainly tasty. The cocktails and the beautiful roof deck were also nice. True that housekeeping has to be specially arranged, but that’s the way it is these days. We frequently ran into housekeeping staff in the hallway and they always asked if we needed towels, soap, etc. The hotel’s staff is super nice — special praise to Chloe who handled the entire dining room at breakfast all by herself on 2 mornings! The Firebrand is a very comfortable, convenient place to spend a few days in a wonderful small town.