Madison Hotels with Shuttle Service

I recently attended a conference held at the Madison Concourse Hotel & Governor's Club and stayed three nights at the property. Shuttle bus driver Brian picked my co-worker and me up at the airport and was so kind and friendly! His recommendations for great food and sights in Madison were spot on and much appreciated. We received a warm welcome when we arrived and enjoyed a wonderful soup/salad bar/dessert lunch at CIRC. My room was clean and spacious. I loved the walk-in shower and makeup vanity space with chair in the bathroom, which was clean and stocked with plenty of towels. My favorite part of my stay was the comfortable bed and bedding, especially those wonderful pillows! I haven't slept that well in ages. The hotel is conveniently located to the Square with plenty of restaurants and entertainment within walking distance, making it a perfect conference site. I highly recommend the Madison Concourse Hotel & Governor's Club and hope to return soon with my family for vacation!

We stayed here while visiting my daughter at UW for her birthday. There were 4 of us (myself, husband, 16 yr old and 3 yr old) and I booked the double queen poolside room. Best decision ever! The rooms are somewhat small, especially when you add a pack and play for a toddler. But with the pool lobby area it felt like an extension of our room. The hotel wasn’t crowded at all and we enjoyed using the pool and hanging out in that area. There was even a nice bathroom that comes in handy with 4 people (ended up being 5 because my daughter who said she would want to sleep back at her dorm decided to stay as well.) The room was very clean and updated and amenities seem well kept. The location can’t be beat. We walked to dinner and breakfast. My only complaint (more of a suggestion) would be a coffee station in the lobby. The restaurant on-site sells coffee but we ended up going next door. Overall, I highly recommend and on an “off” weekend in February, it’s very reasonable.

We had a wonderful stay with great service and attention to detail. The reservation staff went above an beyond to make sure our needs were met. We loved the lake view and beautiful hotel amenities. I wish we would have known more about the available spa services earlier, so we could have taken advantage of them.

A beautiful hotel and very pleasant staff

Good service, clean and tidy, convenient transportation!

I arrived on 4/23 around 5:30 in the evening. I was greeted happily by a young man named Michael at the front desk. He cheerily checked me in and also thanked me for being an IHG rewards member. He handed me my keys and gave me the quick 30 second speech about wifi access etc. I got into the elevator and could immediately smell gasoline or diesel exhaust. I noted it and made my way to the 4th floor where it smelled just as awful there. I entered my room and the smell was gone - thankfully! After a quick check that everything was in order and the room was clean I went back down to grad dinner with my family. I told Michael that the room was nice and then explained the smells in the elevator and on the 4th floor. He immediately apologized and explained that someone had ”spilled gasoline in the garage” and that he had the doors open to air things out a bit. I told him that the smell hadn't reached my room and I told him that I'd need to move if it did. He completely understood and told me to keep him posted. We returned from dinner an hour or so later and the smell was almost completely gone. It was totally gone the next morning. Speaking of morning, we were offered the normal grab-bag of food which included a muffin and some other stuff. We have a peanut allergy in the family and couldn't eat one of the muffin flavors provided. My wife made a quick run back to the front desk and Michael gladly hooked us up with flavors that were peanut safe. You can't ask for more than that! The room was great. Clean and updated. The staff was amazing. Michael really made me feel like this property appreciated my IHG Elite status and I was pleased for the duration of my stay. We will definitely stay here again if the opportunity arises. Thanks to everyone at the hotel for a great stay.

Our club had an event at the hotel, we stayed three days. They were very accommodating. Rooms were clean and comfortable. Lots of restaurants in the area, one within walking distance. 24/7 tea & coffee service in the lobby a real plus for me. Breakfast is free and it’s ok.

The breakfast here is a standard American breakfast, especially suitable for children, and many children can be seen every morning. The hotel is conveniently located by car and has free parking.

Bed was a bit too soft. There is only one elevator for a large set of rooms on second floor. Breakfast was good. Eggs tasted fine and not too runny. Air conditioner was good. Front desk staff was helpful. Shuttle to and from campus was convenient and well priced compared to the parking on campus for games. Shuttle pickup was very delayed; had to wait close to an hour.