Bedford Park Hotels with Shuttle Service

The first night our temp would not go below 74-75 no matter where we set the thermostat. The next day we left for the day & evening. I told the staff about that and they said it would be fixed. We got back late at night to find it was g fixed, it was now warmer, and the hvac closet was wide open and would not close.. Housekeeping never came to our room. When I complained the next morning I was told the hvac system was designed to only turn on when there was movement in the room. I clarified, “so it doesn’t work when I’m sleeping in bed and not moving?” She said yes, that is the case. That is insane. Finally though after the 2nd day it miraculously got fixed and we got housekeeping.

Good solid hotel. Stayed one night before flying out the next day. Having stayed at the Hampton inn nearby the Double Tree is far better. Room was great and very quiet. I was on the second floor and barely heard in plane noise. Staff was super nice and helpful. Tv channels were a bit limited but do offer Netflix and some other streaming options. I used the shuttle service to the airport and had no problems. Also ordered food from the restauarant on site and it was quite good. I would definitely stat here again when in the area Hampton was not as good. Plenty of parking and safe area. Howver overall area around Midway airport is not the best.

Midway Airport Marriott is the best hotel in the area. All of the hotels in proximity to the airport are dated, but this property is kept up well and overall clean. With a comfortable mattress and soft linens you are sure to get a great night sleep here. The hotel is on a shared bus with about half of the hotels in the park that just runs on a continuous loop. The fitness center could use a refresh, which I believe may be happening soon? The M Club on the 6th floor is a bit on the small side but has nice views of the air field from afar. I did have my smoke detector battery go off late in the evening but the on call engineer quickly resolved the issue.

Southwest airlines goy us in late and then had to sit on the tarmac for 30 minutes as a primer. Got to the hotel and couldn't find parking, only to find out that SW Airlines book all the rooms for distressed passengers without a connecting flight. Finally found a spot next to an SUV where a guy was getting behind the wheel holding a half empty bottle of Chivas Regal I believe. Of course it could have been for the two scantily dressed women who also got into the car after he pulled out. Got to the front desk where another couple of ”interesting” guests were checking in and got our room keys only to find that the two rooms we booked were not ajoining as requested so we went back to the front desk. The gentleman at the front turned to a lady and asked for help. She tried to look for ajoining rooms and this is when we found out about the fully booked hotel. When I asked her to double check she was obviously disgruntled and went to the back office. Out comes another shorter woman without a smile to let us know there are no ajoining rooms left and that our request for ajoining rooms that we made weeks ago online was not able to be fulfilled and was only a request that Marriott does not guarentee, so much for Titanium Level privilages!!! Not even a bottle of water... When we called in the morning to see if maybe we could get complimentry breakfast for the inconvenience, they suggested that they only sell breakfast and we are welcome to purchase it, but they will not be giving us anything for our troubles. So down we went to get breakfast only to be met with the farmstand breakfast bowl and breakfasr burrito were not available. Sure, so I order eggs your way with a choice of meat and either potatoes or tomatos, only to find out that there are no tomatos when I ordered it my ”my way”. When I went to pay with my debit card the girl at the register said, ”sorry that machine doesn't work”, you will have to swipe. The bagels came out hard and the chef decided to put black pepper over everything on my plate, eggs, bacon, potatos and toast. At least the coffee was okay and the girl atvthe counter gave us a couple of bottles of water on the house. The room was sparsely decorated and looked like it had not been upgraded since the 80's. The furniture was worn, dirty and the pillows left my wife and I with stiff necks. The beds were barely double instead of queen, lucky we are not large people. One of the outlets by the bed did not work. The TV was small and sat on the top of the chest instead of mounted on the wall. The bathrooms were clean, so there was that. Overall our stay was disappointing and even a bit uncomfortable. We will not be staying here again and will be suggesting to Marriott that they need to check the standards of this location which were poor in customer service, cleanliness, convenience and atmosphere. I gave a star for the clean sheets and clean bathroom, but everything else... sorry that doesn't work.

This is my first review of an airport hotel and I was positively impressed enough to do so. My experience suggests that this is a well run, clean quiet facility next door to Midway airport. The occasional airline departure and landing noise was more modest and tolerable than I expected. Room (505) was spacious with a microwave, small frig and Keurig machine. A dining area with a bar is a helpful service, and a couple of restaurants (Friday’s and some locals) are at the end of the nearby parking lot. Bottom line: I would return and I do recommend to road warriors with high standards but no desire to throw $500 per night for a place to rest.

Very good, the room is clean and spacious. There is a microwave and a small refrigerator, and the Wi-Fi is a little slow. There is also a TGI Friday when you go out. There is a paid open-air parking lot. Although it is at the airport, the sound insulation is very good, and you can't hear the sound at all. There is also breakfast in the morning. There is an oolong in the back, I booked the room on Ctrip, but when I left the hotel, they debited the reservation money from my card, and it took almost a week to refund me after two phone calls. I don't really like the attitude of the service staff, but the hardware of the hotel is pretty good.

I was staying at the Holiday Inn Express with my three daughters, ages 17, 7, and 1 Aug 1-4th. When I say “horrible”, that would be an understatement!!!! We arrived late that night, about 10 pm. Upon checking into my room I called down to the front desk for extra linen because I booked the conference suite and planned to use the sofa sleeper since I was traveling with my children. First, the front desk clerk told me the hotel was fully booked but she would see what she could do. I told her “you mean to tell me there’s no extra linen in the entire hotel.” Nevertheless, a knock at the door with extra linen came five minutes later. Next, while opening the sofa sleeper, we found blood stained sheets on the sofa sleeper. I immediately run down to the phone and call the front desk. Oh it gets worse. While on the phone with the front desk telling her about the sheets, and she telling me there’s literally no one who can come clean the room in the entire hotel and housekeeping isn’t her job, I hear my 17 year old yell out “don’t touch that” and my 7 year old says “what is it”, then my 17 year old says “mom the baby almost touched a used condom”!!! Before I could even go ballistic on the phone, the front desk clerk say “omg, I’m so sorry. I can move your room.” So after being in the nasty room 20 mins, me and my kids carry all of our bags to a smaller room at 10:30 at night. I asked for a manager and was told one would not be there until Wednesday, and it was Sunday night. When I finally got the chance to speak to a manager, Maria Diaz, when I say she was the most unapologetic, non empathetic, unprofessional, incompetent manager ever!!!! She told me and I quote: “Housekeeping cleans 20 rooms a day, things happen, and if I was that outraged I should’ve left, that’s what she would’ve done”!!! No wonder, housekeeping is doing a lackluster job, look at management!!! And to add insult to injury, my bill was incorrect and I was charged for the larger dirty room that I did not sleep in versus the smaller one. Needless to say, I’ll never visit another Holiday Inn chain and I suggest you stay far away from this one!!! I’ll be spending all day seeking out any and everyone in corporate!!!!

I checked in at 8:00 PM and had to leave at 5:00 AM for a flight, so all I wanted was a good night's sleep. The rooms have connecting doors adjoining doors that let in ALL noise from the adjoining room. The people next door were just talking at a normal level, but they might as well have been in my room. I could hear every word, the splash of water from the shower, the tab of a beverage can being opened, the rustle of a bag. I don't even have particularly good hearing. They finally went to bed at 5:00 AM, just as I was leaving, so I didn't sleep at all. I staggered downstairs to check out and had to wait ten minutes for the computers to come back on, which was understandable. I asked the front desk manager to call the airport shuttle while we waited for the computers, and she very pointedly rolled her eyes. I was too exhausted to ask what was so unreasonable about my request, but it didn't matter. The combination of bad room design and unprofessionalism ensure I'll never return.