Mandalay Hotels with Shuttle Service

It is the most expensive but clean and modern hotel in Mandalay. The variety of breakfasts and clean rooms are recommended to everyone. However, there are some areas for improvement. 1. This hotel charges an additional fee of $13 for children over 6 years old (including breakfast) regardless of whether or not there is an extra bed. ㅡ This is different from the free policy for children under 11 years old on the Trip.com app, so you should definitely know this. 2. The room on the 5th floor that I was initially guided to had a strong adhesive smell that seemed to be due to construction, so I had to change the room to the 7th floor. Also, the 3rd floor seemed to be a smoking floor, but the smell of cigarettes coming into the elevator was really strong every time it stopped on the 3rd floor. Those who hate the smell of cigarettes should definitely check if there is a non-smoking room. These areas for improvement were made possible by the kindness of the staff. We only felt uncomfortable when we first checked in, but we were able to spend the next 3 days relaxing by using the nice swimming pool, sauna, and spa. Thank you.

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

I only stayed 1 night at this hotel but it’s absolutely wonderful. Unlike most hotels in SE Asia the beds here are so comfortable and not rock hard. The shower was great, the water is hot and the pressure is perfect. Breakfast is 5/5 because there’s such a wonderful variety. They had fresh pastries and an actual omelette station. Another highlight of this hotel is the rooftop. There’s an infinity pool and a bar. It was nice to NOT have to scream across the table to chat with my fiancé because the atmosphere/ambiance is perfect. Nice light music and a very chill place to be. I highly recommend this hotel.

The hotel is solid, but old, tired in places. The staff is very good, they do everything they can. The pool is suitable for swimming, the breakfasts are varied, the restaurant is up to standard. It is not noisy in the room. The bed linen is old and the windows could do with washing. Overall, a decent hotel, especially by Burmese standards.

We took 2 rooms beside each other and both rooms are nice,clean and spacious even superior room. Housekeeping cleaning service thumbs up, breakfast with lots of choices and thanks chef for delicious noodle salad. Special thanks to Nay Myo Tun who gave his full support while we have to change tire upon check out. He's attentive and seems happy to assist all the way long. Also want to thanks U Myo Ko and Ma Yu Yu Swe for kind hospitality during our stay.

The hotel was used for a long business trip. The hotel has a sky bar where you can enjoy a beer while watching the sunset. There are many Chinese short-term tourists on the weekends, so the breakfast is distracting and complicated, but the friendly staff took care of me to eat without any inconvenience. The location is a little far from the city but not bad. I stayed there for the length of my business trip, staying longer than planned. Recommended hotel.

Hotel was good, room was spacious and clean and staff very friendly and helpful. Breakfast was of a good standard and I would recommend this place.

I didn't expect the Samsung hotel rooms to be equipped with bathtubs, and the pool and gym environment was also very good. The room is very spacious and the service is very detailed. The hotel is said to have opened last year. The facilities are newer than other hotels in Mandalay. It feels that it has reached the 4-star standard and will choose next time.

Look at the hotel's appearance is very general, the hotel room is generally small and medium, the location is in the city center, to surprise me is the bar on the roof, sitting on the top floor, blowing the breeze, eating dinner, very beautiful. Breakfast is also very medium, I suggest you go early, usually after 8 o'clock, breakfast is basically nothing. There will be Chinese staff at the front desk, so you don't have to be afraid of not speaking Chinese. It is ok to clean the tip or help with the baggage of 1000 Myanmar dollars. I want to eat special Burmese or Chinese dishes. There are many electric tricycles at the door. You can provide the detailed address to the tricycle driver. The price is as close as 1000 Myanmar dollars, and the farther 2500 Myanmar coins are almost the same. It is just a few streets away. It is best to ask the driver how much before getting on the bus. If you want to eat fruit, you can ask the tricycle driver to buy fruit, and you will bring four fruit wholesale stores (similar). The first one is close to the street. Don’t buy it because the boss will speak Chinese, and the fruit will be sold. It won't be Chinese, but fruit can be bargained and much cheaper than the first one. Little durian is my favorite. I want to pack the durian back to the hotel. Remember to put the durian meat in the box and wrap it in plastic wrap to enter the hotel. Remember to bring the whole durian into the hotel.