New York Hotels with Airport Shuttle

"This was the worst experience I’ve ever had at a Holiday Inn! I usually choose this hotel chain for its service quality, but this stay was incredibly disappointing. I booked a Standard King Size room for two nights. When I checked-in at night, I received my key card and went to my room, only to find that it was a basement room with just a tiny window, not the large window room I had booked. I immediately went back to the Front Desk to request the correct room, but the staff told me that it was already full and only this room was available. I asked why they didn’t hold the room I had booked since I should be getting what I paid for. Their response? ”Because you arrived at night.” This excuse made no sense at all! Then, another staff member (curly hair) walked over, mumbled complaints, showed an upset attitude, and finally said she would move me to a new room—but only for one night. The next day, I had to move back to the standard room. The way she handled the situation was extremely unprofessional. A staff member should never complain or show frustration in front of guests! The next morning, my husband and I brought our luggage down and returned our key card as instructed. However, a different staff member told me that I could actually stay in the same room. So, I placed my luggage back in the room again and went out for the day. Before leaving, I specifically informed housekeeping to clean the room. When I returned that night, I couldn’t access my room. After going back to the Front Desk, the staff told me that the room I originally booked was full, meaning I had to stay in the same room again. Worst of all, when I finally got back inside, the room had not been cleaned at all, even though I had requested it in advance! Overall, this was the worst Holiday Inn experience I’ve ever had. The management was disorganized. This stay completely changed my perception of the Holiday Inn brand. I would never recommend this hotel!"

"The hotel is in a good environment, off the Wall Street, there is a subway station on the side. American hotels basically do not have a hot water bottle. Many people recommend multi-day travel with an electric kettle to boil water (of course, the conversion plug is necessary). The hotel does not have toothbrushes and slippers and needs to bring your own. Other hangers are available, the hotel is equipped with an iron, ironing is convenient"

"Magical ! Excellent service, hearty breakfast in true New York style"

"Service around hotel restaurant drinks luggage n counter very good. Beautiful interior foyer. Room big n comfortable. Bit of construction in location. Only issue rang 2 times for room clean up n removal of room service cart which didnt happen."

"OK can be good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good."

"Dominic is located in the Soho district of New York's trendy brand shopping. The geographical location is very convenient. The hotel facilities are complete and comfortable, and the service staff is enthusiastic. Highly recommended!"

"Staff was wonderful, breakfast was nice also! Parking fills up fast at night. About 20-30 mins from most of the things we had planned, so it was nice to have the highway close by. Nice calming room! Would stay again."

"Excellent location in midtown. We discovered NYC walking.The design is great . The room was clean and convenient and staff super helpful. We appreciated a lot the complimentary coffee every morning ."

"Great location in the new landmark Hudson Yards; new hotel, clean and tidy. Not to mention the quality of service, mainly for one-time tourists; the food is average. Not worth 8,000 RMB per night. Not recommended"

"very nice! Facilities: good Sanitation: good Environment: good Service: good Surrounding Financial Street! Travel is convenient, I forgot to take pictures inside! Exquisite room, very good service! The room at the beginning didn't feel very square, and the front desk immediately changed it to a higher floor, a room in the middle! Comfortable!"