VIA INN SHIMONOSEKI JR-West Group

VIA INN SHIMONOSEKI JR-West Group Reviews

VIA INN SHIMONOSEKI JR-West Group

Takezaki-cho 4-2-33, Shimonoseki City, Yamaguchi Prefecture, 750-0025, JapanView Hotel Details
VIA INN SHIMONOSEKI JR-West Group
VIA INN SHIMONOSEKI JR-West GroupVIA INN SHIMONOSEKI JR-West GroupVIA INN SHIMONOSEKI JR-West Group
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VIA INN SHIMONOSEKI JR-West Group Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(82)
Positive reviews(81)
Reviews with photos/video(18)
Clean and tidy(22)
Convenient location(21)
Great location(17)
Awesome stay(16)
Friendly staff(15)
Awesome rooms(13)
Easy to get around(10)
Quiet & comfortable(7)
Negative reviews(1)
Casper Wong
Economy Single Room (for 1 Person)
Stayed in Jan 2024
Solo travelers
15 review
4.5/5
Great
Posted on Feb 15, 2024
Location is convenient, 5-minute walk from JR Shimonoseki Station - through the footbridge or the underpass (footbridge recommended if you are carrying with you large pieces of luggage as elevators are available). Room setting is great - I especially liked the couch area. Cleanliness was acceptable, but could have been even better. Coin laundry machines at the hotel are among the best I've tried - the passcode lock feature of the machines prevents your clothing items from being mistakenly taken by others.
Response from Property: Thank you very much for staying at Via Inn Shimonoseki.We are also very honored to receive compliments on the staff's response.Encouraged by the words we have received, all of our staff will continue to devote ourselves to customer satisfaction.Thank you very much for taking time out of your busy schedule to share your voice.We hope you will be able to use it next time you come to Shimonoseki.We look forward to seeing you again.Via Inn Shimonoseki Manager
Guest User
Standard Single Room (for 1 Person)
Stayed in Jul 2024
Solo travelers
47 review
4.5/5
Great
Posted on Oct 7, 2024
This was a good option if you want to visit the fish market and walk through the underground pedestrian tunnel. It is located near the metro and a bus station is located out front that will take you to the locations. A mall is located next to the hotel which has plenty of eating options. Room was small but very clean. Very helpful front desk. Good option.
Response from Property: Thank you for staying at Viainn Shimonoseki. Thank you for the highly rated review. It is also close to Shimonoseki Station, making it convenient for sightseeing and shopping. If you have the opportunity to come to Shimonoseki again, all our staff look forward to welcoming you. Viainn Shimonoseki Manager.
Claire
Double Room
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 11, 2024
Good location near the train station but not too noisy. Staff were helpful even with limited English. Good place for solo travellers.
Response from Property: Thank you for your staying our hotel and reviews. We are happy to receive your compliments. We will continue to work hard to satisfy our customers. VIAINN　SHIMONOSEKI
Guest User
Deluxe Double Room (for 1 Person)
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on May 1, 2024
Great hotel. P/rice, cleanliness, comfort, service, rating 10. table and chairs are well distributed in the room. The HDMI input for the TV was very useful. as well as the USB ports for charging smartphones and tablets are fast.
Response from Property: Thank you for staying at Via Inn Shimonoseki and for posting your review. We are very happy to receive your compliments. We will continue to work hard to ensure customer satisfaction. If you have a chance to come to Shimonoseki, Japan, please use our service again. All the staff are looking forward to seeing you.
코포님
Standard Single Room-Non-Smoking
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
I am a Korean who visited with my son. The hotel is clean, well located, and the Korean-speaking male staff member was very kind to me, which made it even more convenient to stay at the hotel. I would like to express my gratitude to the staff member again and plan to stay at this hotel again.
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Response from Property: Thank you for using Via Inn Shimonoseki. Also, thank you again for your good review. Our hotel is located a 3-minute walk from Shimonoseki Station, making it convenient for sightseeing. Some of our staff can speak Korean. We will continue to strive to ensure customer satisfaction.
Xingshaoailvxing
Economy Single Room (for 1 Person)
Stayed in Sep 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 10, 2024
This is my second time coming to Xiaguan. I still like this beautiful coastal city. I can’t forget the pufferfish here. The hotel is quite quiet, but the clothes are a bit too small.
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Response from Property: Thank you very much for staying at ViainnShimonoseki. Large bathrobes are provided free of charge at the front desk. Large bathrobes are provided free of charge at the front desk. If you have the opportunity to come to Xiaguan again, we would be grateful if you would consider staying at our hotel. We look forward to your visit again.
Anonymous User
Standard Single Room (for 1 Person)
Stayed in Dec 2024
Solo travelers
1 review
3.0/5
Posted on Jan 4, 2025
Nothing in particular
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Response from Property: この度はヴィアイン下関にご宿泊いただきまして誠にありがとうございました。 またお忙しい中時間を割いてご投稿頂きましたこと重ねて御礼申し上げます。 今後ともお客様にご満足していただけるよう精進して参ります。 またのご利用をスタッフ一同心よりお待ち申し上げております。 ヴィアイン下関 支配人
Guest User
Economy Single Room (for 1 Person)
Stayed in Jun 2024
Travel with friends
55 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The location is convenient, right next to Shimonoseki Station, but you have to go over the overpass or underground tunnel to get there, which is a bit tiring. In addition, the room is well-equipped, quiet and comfortable, and can also store luggage.
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Michiru
Standard Single Room (for 1 Person)
Stayed in Nov 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Dec 14, 2024
In addition to the towels (bath towel and face towel) in the room, I was given an extra towel for free. I was very grateful. I went to the front desk to get the towel. I was asked, "Would you like a bath towel or a face towel?" and was given a face towel. I was impressed and thought, "That's great service!"
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Response from Property: Thank you very much for staying at Via Inn Shimonoseki. We will lend you one complimentary ticket so that you can enjoy the large public bath. Thank you for your evaluation of our staff. We will continue to strive to provide hospitality that will put our customers at ease. All of our staff look forward to welcoming you again. Manager, Via Inn Shimonoseki
Guest User
Deluxe Double Room (for 1 Person)
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 9, 2024
The rooms and the building are very clean. The large public bath is not large, but it is very clean and comfortable to take a bath in. It is close to Shimonoseki Station, and there are convenience stores and restaurants nearby, so it is convenient for traveling with children.
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Response from Property: Thank you for choosing to stay at Via Inn Shimonoseki from among the many hotels available. We also appreciate you taking the time to leave us a positive review despite your busy schedule. Our hotel's large communal bath is compact, but the walls are decorated with old maps of Shimonoseki, allowing you to enjoy the quaint space while relaxing in the hot water. We will continue to pay close attention to maintaining a cleanliness level so that you can continue to enjoy this extraordinary world. We will continue to work hard to be a hotel that is chosen by many customers. We look forward to welcoming you back soon. Manager, Via Inn Shimonoseki
Songshaomeimi
Economy Single Room (for 1 Person)
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
I booked a room exam. If there was a problem with the network, they helped me out in time. It was very quiet and the exam process went smoothly. Thank you.
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Response from Property: Dear Songshaomeimi Thank you very much for staying at our hotel. Thank you very much for your compliments. Thank you very much for your kind words about our staff. In the future, we will do our best to provide you with better services. Shimonoseki Via Inn Hotel Manager
Galahad0314
Economy Single Room (for 1 Person)
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The location is very good, just next to Shimonoseki Station, and it is very convenient to travel by JR and bus. There are Xiaguan Consumer Center shopping mall and many restaurants nearby to meet your shopping and dining needs. The room is clean, soundproofed and has a TV. It's just that there's not much space and the suitcase can't be opened.
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Response from Property: Thank you very much for staying at Viainn Shimonoseki. We are delighted that you are satisfied with our facilities. We're glad you enjoyed our hotel. We will continue to pay close attention to cleanliness and maintenance to ensure everyone is satisfied. We also have larger room types that we hope you will consider. We would be grateful if you have the opportunity to stay with us again. Viainn Shimonoseki Manager
Guest User
Deluxe Double Room (for 1 Person)
Stayed in Jan 2024
Couples
17 review
4.0/5
Very Good
Posted on Feb 27, 2024
The location is great. If you are driving by yourself, please check with the hotel front desk when parking. They will tell you where to park at your own expense. Detailed official website has instructions.
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Response from Property: Thank you so much for staying with us. Additionally, we sincerely appreciate your feedback despite your busy schedule. We are delighted to hear that you were satisfied with all aspects including the location. It's a 3-minute walk from Shimonoseki Station and we're lucky that it gets rave reviews for being convenient for both work and sightseeing. If you have the opportunity to come to Shimonoseki, we hope you will use our hotel again next time. All staff look forward to seeing you again. Via Inn ShimonosekiManager
Guest User
Deluxe Double Room (for 1 Person)
Stayed in Jan 2024
Family
2 review
3.7/5
Posted on Feb 17, 2024
The location of the hotel is good as it is close to the station. The room was average, but the toilet was located high so it was uncomfortable. There seemed to be a lot of dust in the room, so I kept running the air purifier. The price is cheap so it's good
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Response from Property: Thank you very much for using Via Inn Shimonoseki. We also truly appreciate your feedback. We will continue to improve our hospitality and provide the best service to our customers. We hope you will continue to love Via Inn Shimonoseki. We hope to see you again in the future. Looking forward to it. Via Inn Shimonoseki Manager
ゆう189
Deluxe Double Room (for 1 Person)
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 19, 2024
It was close to the station and very easy to use. The room was clean and very nice. As for the amenities, it was disappointing that there was a charge for razors. As for the large public bath, there is a sign outside to show how busy it is, but it said it was available so I went in, but it was full and I had to wait a long time to wash, which was disappointing. As for eating out, there were restaurants nearby so it wasn't a problem. I was relatively satisfied.
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