Novlion Hotel

Novlion Hotel Reviews

Novlion Hotel

No.77 Minzu Road (Huaqiang Square), Xinhua District, Shijiazhuang, Hebei, 050000, ChinaView Hotel Details
Novlion Hotel
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Novlion Hotel Guest Reviews

4.8/5
Excellent
2495 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2495)
Positive reviews(2480)
Reviews with photos/video(292)
Friendly front desk staff(416)
Convenient for shopping(204)
Delicious breakfast(143)
Excellent afternoon tea(139)
Located downtown(108)
Loved the night views(43)
Has French windows(17)
Awesome gym(15)
Negative reviews(15)
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great place and beautifull view you can stay for long time 😍😍
Response from Property: Your praise is warmer than the winter sun, thank you for such a nuanced praise, and look forward to your visit
ChestnutTravels
Special Queen Room
Stayed in Apr 2024
Couples
14 review
4.2/5
Very Good
Posted on May 27, 2024
The room we were given only had a small window but it had a nice view and comfortable bed. Only complaint is that the room is a bit dated and had strong smell of cigarettes even though we asked for non smoking. Afternoons tea is a nice feature
Response from Property: Dear guest, hello! Thank you for choosing to stay in Shijiazhuang Novlion Hotel, we are very honored that the hotel bed and afternoon tea can be liked by you, but we are sorry that we did not get your five-star praise. As for the outdated room you mentioned, Novlion Hotel has been open for 9 years, and it is indeed no longer the style of that year, but in 2020, we have renovated all the facilities and carpet wallpaper. At the same time, we are constantly improving the related hardware facilities; We are sorry that the taste of the room is not satisfactory to you, we will strengthen the ventilation and inspection before you stay, if you need any help, please call the front desk, the front desk partner will serve you 24 hours a day, thank you for your proposal, and hope you can give us the opportunity to improve and see a better us oh, look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Nice place here to stay everything seems very cool non problem for long stays
Response from Property: Dear Distinguished Guests: Hello! Your satisfaction and recognition, so that Nuo Nuo is full of joy, this is the greatest encouragement to Nuo, Nuo will not be arrogant or boring to provide you with better service, and always adhere to the guests to provide satisfaction and surprise service and efforts.
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
1 review
3.7/5
Posted on Nov 28, 2024
WiFi is below average. You can’t depend on hotel WiFi it’s that bad
Response from Property: Dear guests: Hello! Thank you for your stay and reviews. We apologize for not bringing you a satisfactory experience, we hope that you can call the front desk at any time if you have any questions during your stay, the front desk partners provide customers with 24-hour service, and we apologize to you for the trouble! We will continue to improve the facilities and hope you have a better stay next time, and all the staff of the hotel are looking forward to your next visit!
Munoz
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Feb 10, 2024
a beautiful hotel and very helpful staff nice location
Response from Property: The happiest thing is to be affirmed by you, Nuno will continue to work hard, and look forward to meeting you next time~ Thank you for your five-star review
downes
Special Queen Room
Stayed in Jun 2024
Business travelers
29 review
3.7/5
Posted on Aug 4, 2024
All good for the price. breakfast noodles were good
Response from Property: Dear customer, hello! Every choice you make is our honor, and your consistent support makes us happy. We will continue to work hard and hope to receive your shining five-star next time. Looking forward to meeting you again!
Fahreddin E.
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
8 review
3.0/5
Posted on Jan 5, 2024
Hotel is normal, staff is careful. Using old carpets spoils the image. It is necessary to wash or change carpets periodically.
Response from Property: Dear guests: Hello, thank you for your affirmation of the hotel service, regarding the carpet problem you mentioned, the hotel carpet is a new carpet that will be updated in 2021, and the next step will be to strengthen the regular cleaning and maintenance of the carpet, looking forward to your visit again.
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Nice room with great views of the city. The reception service is really good, kind people. Nice place to stay in Shijiazhuang.
Response from Property: Thanks for the recognition, we will continue to give back to customers with a warm and comfortable living environment and warm and thoughtful service, welcome to come again.
yauhome
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
70 review
5.0/5
Outstanding
Posted on Dec 15, 2023
fantastic stay service very efficient and helpfull staff surrounding lot of foods to eat
Response from Property: The happiest thing is to receive your affirmation. We will continue to work hard and look forward to meeting you again. Looking forward to your five-star review
Daniel Barhemula
Boutique Double Room
Stayed in Oct 2023
Couples
2 review
4.5/5
Great
Posted on Dec 25, 2023
Forgot to take pictures but I had a good stay, inconvenience is elevators at times but on a not so busy day it’s perfectly fine
Response from Property: Dear Officer: Hello! Thank you very much for your evaluation and recognition of the hotel. The elevator problem you mentioned is because we belong to the cloud hotel, it takes a relatively long time to take the elevator, but our high-rise landscape is also rare.Looking forward to your stay again, we want to use more enthusiastic service and more perfect facilities to make you five points satisfied.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It was very clean, the breakfast was very good
Response from Property: Dear Officer: Hello! Thank you very much for your recognition of the hotel's hygiene and breakfast, your praise is our greatest affirmation, looking forward to your next visit yo. Please recommend us to your friends through word of mouth.
MD
Superior 2-bed Room
Stayed in Oct 2023
Business travelers
18 review
4.5/5
Great
Posted on Dec 10, 2023
Nice location & excellent food test ,femus old city turist area near to here.
Response from Property: The happiest thing is to receive your affirmation. We will continue to work hard and look forward to meeting you again. Looking forward to your five-star review
Sutee
Special Queen Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
good place, walking street down the hotel
Response from Property: Thank you for your five-star praise, each of your little stars is a great encouragement to Nuonuo, Nuono will make persistent efforts, look forward to your stay again, I wish you a happy journey, happy every day
dude_abroad
Deluxe Twin Room
Stayed in May 2023
Family
5 review
3.0/5
Posted on Jul 3, 2023
The room itself was ok. Few dead bugs under the bed.. The breakfast was 6.2/10. The main problem with this hotel is the elevator. As many others have mentioned. This hotel has one of the most inconvenient elevators I've ever seen in any establishment. The lobby is on the 31st floor. And the rooms themselves are on the 32nd - 37th floors. The nightmare starts when you're waiting to take the elevator from the ground floor to the 31st floor to check in. It takes forever for the elevator to come. Our room was on the 32nd floor, so after checking in we had to wait ages for the elevator to arrive just to go up one floor. There are no stairs. You MUST take the elevator. Breakfast is on the 31st floor. Again, you must wait ages for the elevator to go down a single floor. There are no stairs.
Response from Property: I am very sorry not to get your satisfaction, about the elevator problem you mentioned, because the hotel is a high-rise building, indeed the elevator runs for a relatively long time, but the hotel's Genting front desk and high-rise night view are also rare in Shijiazhuang. At the same time, the hotel has a fire staircase, so you can always contact the front desk if you visit next time.Regarding the bug under the bed you mentioned, we will further strengthen the inspection and supervision of room hygiene. We look forward to your next stay and see our progress. Wishing you a happy life 。
azizullo
Boutique Double Room
Stayed in May 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Very good place for trip very convenient for foods near hotel have Muslim foods stuff very good can speak in English very warmly reception next time I'll be stay again in this time
Response from Property: Dear guest officer, your comments are as warm and beautiful as the sunshine in May. Thank you for your trust and support, and look forward to your visit every time